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“Worst hotel Ever!!”

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Quality Inn Paradise Creek
Ranked #4 of 6 Hotels in Pullman
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Worst hotel Ever!!”
Reviewed 30 March 2014 via mobile

Came here with granddaughter to inspect WSU. WSU arranged for us to stay here. Room old, not too clean. Front desk staff on 3 occasions seemed untrained and incapable of helping. No hot water 2 of 3 days! Door locks lost program 2 of 3 days. In house computers not functional when trying to print boarding passes and front desk unconcerned. Room not cleaned till after complaint at 4 pm. In room coffee not replenished. TV not totally functional. Etc etc etc!!

Stayed March 2014
Helpful?
3 Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Osoyoos, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 March 2014

I had the unfortunate experience of having to take my dog for surgery at wsu. Had a long wet drive and I barely made it into the quality inn parking lot when my truck started to smoke.Checked in and right away the friendly staff made me fell very welcome.The next day i had no way of getting to hostpital so they immediatley offered me a ride. Over the next 4 days they took me wherever i needed to go.They even went as far as to lend me the tools i needed to fix my truck.The continental breakfast was surprisingly good with real eggs and sausage. Ok it isnt the Ritz but the rooms were clean and well appointed. They made a stressful, depressing situation much more managable.I felt like i wasn,t there alone. If i ever pass through that way again, i definately will be back.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank motomarty7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2014 via mobile

What to expect: hair in bathtub
Brown smears on bathroom walls
Paper thin pillows
Leaky shower heads
Creepy atmosphere

We were not at all satisfied, and wished that we had chosen another hotel. Two redeeming qualities would be proximity to WSU and an acceptable continental breakfast. We won't go back, though.

Stayed March 2014
Helpful?
Thank mollybug01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pullman hotels

Las Vegas, NV
Level Contributor
195 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 20 February 2014 via mobile

Not much to say here, friends. A pleasant and run of the mill establishment a short drive from Washington State University, reasonably priced except, or so I hear, for Graduation or Cougar games. A good place to stay if you have a consulting gig at WSU. A nice and newly opened restaurant and watering-hole, the Birch and Barley, is next door. If you want to avoid the inevitable hippopotamoid rumblings and bangings from above while you try to sleep, get a second floor room, but if you do, remember that there is no elevator.

Rooms are spacious and averagely equipped. My room hosted a huge stone-topped table, for some reason. Power outlets are few and far between, which is somewhat annoying.

The bathroom hosted a shower the management deemed worthy of its own effusive pamphlet, which hung from the railing, which was curved outward, perhaps in response to the obesity crisis. The pamphlet touted the virtues of the shower. Yet, it was an average shower, with somewhat corroded fixtures. Nice try, and a classic marketing ploy, not that there's anything wrong with that.

One exceptional feature of the bathroom was the toilet paper. I have never met toilet paper so determined never, ever to tear anywhere near the dotted line. It tore sideways, in long jagged strips, and lengthwise too, creating Rohrsach-like patterns rich in symbolic meaning, but seldom anywhere near the perforations.

Breakfast is free and very basic, though some fresh fruit is available - take a brownie point. Otherwise, all is SAD (Standard American Diet), which makes the medical and pharma establishment profit from your poor health, suckaz. A container of gravy for biscuits is always present. Pro tip: go down Bishop Road, to the Walmart (like going to the Star Wars bar, but with waddling gigantosomes who require convex shower curtains), get some Brussels sprouts, crush them and microwave them in your room, then, for breakfast, pour a ladle of gravy over your nuked sprouts, add Tobasco, and stir. A semi-healthy and very tasty breakfast! Don't tell anyone.

I would give this hotel an average rating excerpt for the wonderfully helpful attitude the front desk had when my patent attorney emailed me a PDF for immediate fax-back with signature, as such attorneys do. They went above and beyond to make it happen. And they were always ready with a friendly smile. That goes a long way to elevate average to exceptional.

Stayed February 2014, travelled on business
Helpful?
2 Thank SoItinerant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
217 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 1 February 2014

I've been there at the end of 2011 before starting my semester at WSU.
The hotel is not excellent but it's ok for few days.
However the staff was really professional and all super nice.
They ride us since it was snowing a lot, they helped me with suitcase when I left.
Really nice people!!!

  • Stayed March 2013, travelled with family
    • Value
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    • Service
Helpful?
1 Thank 2Fluffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan, Kansas
1 review
Reviewed 14 January 2014

This is a great hotel. I came to Washington for my WSU vet school interview, having never been there before. They had a shuttle waiting for me at the airport to take me there when I got in (at midnight!). Then, when I need to go to the school for various functions and my interview, the cheerful shuttle drivers always made the drive pleasant. I didn't know how to get around at all, so having a (free!) service like that was a godsend.

There was a mixup with my room at one point, but the owner gave me a new room right away that was substantially upgraded from what I paid for, with a Jacuzzi and leather couch. The continental breakfast was awesome. Also, ask for discounts, because they have several. Loved my stay there.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2013

clean and comfortable room, friendly service at check in and check out. large room, small bathroom. get a first floor room if you have a hard time with stairs as there is no elevator. i did not look for amenities on this stay, was to tired.

Room Tip: get a first floor room if you have a hard time with stairs as there is no elevator
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Paradise Creek

Property: Quality Inn Paradise Creek
Address: 1400 SE Bishop Blvd, Pullman, WA 99163-5419
Phone Number:
Region: United States > Washington > Pullman
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Pullman
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Quality Inn Paradise Creek 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Quality Inn Paradise Creek Hotel Pullman
Quality Inn Pullman
Pullman Quality Inn

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