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“Disappointing Experience”

Banyans on the Ridge
Ranked #15 of 86 Restaurants in Pullman
Cuisines: American
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 4 weeks ago

This is a very nice restaurant with great views and a very nice outdoor eating area. Also very nice entertainment on the patio. We had reservations for a large group (+25) on a Friday night. Banyan's only had one woman waiting on all of these people! It took an hour to get our drinks. Once we ordered, it was another hour to receive food that was so cold, it couldn't even be called room temperature. One woman sent her food back twice, because it was so cold as to be inedible. The food would probably have been good had it been served even warm. There were 3 wait staff in another area of the restaurant, shooting the breeze, while this one poor woman was trying to meet the needs of our very large group. It's probably time for some training in teamwork for the wait staff. It was very disappointing---expensively disappointing. We tipped our waitress well; this was not her fault. Management really needs to rethink service for large groups.

    • Value
    • Service
    • Food
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 92 reviews

Reviewed 4 weeks ago

This is a must visit either before, during or after your round of golf on a very interesting course. The menu as many selections, something for everyone. They will even make some substitutes. Very nice view from the restaurant inside or on the outside deck. Prices are reasonable as are the portions.

    • Value
    • Service
    • Food
Thank Bimster69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

Banyans is situated on top of a ridge that overlooks the golf course, rolling wheat fields and the Moscow Mountains. It has a quiet pleasant feel to the open air restaurant area. Service is relaxed and friendly and the food is good. Full service bar and a pro shop for the golf course in the building

Thank Booth12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Had lunch here with family. The food was good, the view from the deck was beautiful but a noisy waiter was disturbing. Our waiter (a young man) stood close by our table and even joined into our conversation. We all felt a little bothered by his ease dropping on our conversation and he was constantly talking to us like he was a guest.

Thank Oregongolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

Lunch was good and reasonably priced. The crab bisque was very good. The service was slow and our food was served lukewarm. Our waitress spent most of her time on the deck conversing with other customers while our food set at the pass for 17 minutes. We started to get the food ourselves when she came back into the restaurant.

Thank 3ETravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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