My husband and I stayed here on our wedding night. The room was lovely and romantic. We had a beautiful view of the Columbia River and loved the oversized bath tub! The restaurant dinner and breakfast were both well prepared, though quite expensive. With one glass of wine each (we didn't order - more on that later), our dinner bill was $101.00 But when we are paying $200 + per night for a room and $100 for dinner, we expect excellent customer service and we had a few mis steps in that department. First, the directions we were given to drive to our room, were incorrect and we had to drive all around the resort before returning to the front desk to get better directions. At dinner, we told the person who seated us that we had gotten married that day. She said, "Oh, we need to give you celebratory champagne"! We were immediately served two glasses of Sparkling White Wine, which appeared to be complimentary. BUT there was a $10 charge on our dinner bill for the wine. A little later at dinner, a waiter came to our table and was getting ready to pour red wine for us. We told him we didn't want any more wine. Later, he came back and said he had gone to the wrong table. At breakfast the next morning, the waitress walked by us two times, with no acknowledgement that we were waiting before she said, "Oh I didn't see you there". And then she did not one time, in the hour we sat there, come to see if we needed more coffee. My husband finally got up, walked across the room and asked her to get us some coffee. There were no apologies for neglecting us. The final straw for me and one reason we did not stay our 2nd night - the waitress did not bring back our credit card after she took payment. When we asked her about it, she started walking back to the desk and then bent over and picked it up off the restaurant floor about half way across the restaurant! A couple other comments: the lighting at night from the main lodge to our room was limited making it difficult to navigate the rock walk way. The price I saw on the website for our room was not the price we were actually charged. I wrote an e-mail the same day we checked out but a month later I have not had any response. I will probably not stay at this resort again.
- Official Description (provided by the hotel):
- Cave B Estate Winery & Resort offers breathtaking views of our own estate vineyards, the Columbia River and the state's most dramatic gorge location. Cave B Resort offers 55 guestrooms, including 15 stand-alone Cliffehouses, 12 Cavern Rooms, three Inn Suites, and 25 Desert Yurts, as well as Tendrils Restaurant, The Spa at Cave B, award-winning Cave B Estate Winery, and a dramatic cliffside outdoor swimming pool. Come for a weekend, a true Washington State vacation, for a romantic getaway, or for a concert next door at the Gorge Amphitheater. Experience outdoor adventure, one of the few estate wineries in Washington State, and a landscape like no other at one of the Northwest's finest resorts. ... more less
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- Also Known As:
- Cave b Inn And Spa
- Cave b Hotel Quincy
- Cave b Quincy
- Cave B Estate Winery & Resort Quincy, Washington