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“Great Value, Wonderful Service”

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Shilo Inn Suites Hotel Richland
Ranked #8 of 13 Hotels in Richland
Seattle, Wa
1 review
“Great Value, Wonderful Service”
Reviewed 11 June 2007

We spent 2 weekends in a row for soccer. The rooms were clean, the suites were large. The outdoor pool area was quiet & clean with plenty of lounge chairs and umbrella tables.

The staff was very accomodating and their response time to our requests (extra towels, etc) was very quick.

  • Stayed June 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank SoccermomSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Wa State Resident
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2007

This hotel stay was one of my worst. The room was very small, and over priced for what we got. The setup of the hotel reminded me more of a cheap motel. The fridge was set so cold that anything placed in it froze in less than 6 hours. The door on the bathroom wouldn't shut completely, and if it was forced to close, you had to punch the top of the door to get it to open up again. Also the toilet didn't always flush completely. The tv was displaying HD channels, but the tv itself wasn't designed for HD, so everything was fuzzy. Also the selection of televison channels left something to be desired, it was only movie channels or sports. Also the wireless internet was operating at dial-up speed. So I would not recommend this hotel for people on a working vacation. The walls were quite thin, so anything happening next door was quite audible.

The only plus for the room was that the bed was firm but comfortable.

  • Liked — The firm bed.
  • Disliked — The internet access was really really slow.
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Dragongirl576546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenton, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2006

We stayed last week at the Richland Shilo Inn. The room was very clean and comfortable. We enjoyed the hot breakfast on a cold morning. It was beautiful waking up and looking at the beautiful River view. Michael, the night auditor was very friendly and helpful to weary travelers coming in late.

  • Liked — Great room
  • Stayed December 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mzdede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, WA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2006

My husband and I stayed with our 13 year old and his All Star Little league team. The hotel was perfect for our group. The pool was a great place for all of us to get together and cool down. We had a blast at the hotels lounge and thanks to Chris our wait person. She was outstanding.
The Redmond West Little league All Stars had a wonderful time!

  • Liked — The Pool
  • Disliked — Having the pool close so early
  • Tips/Secrets — none that I can think of
  • Stayed July 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RitaS819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 11 July 2006

I recently booked a conference for a week for 80 plus math educators. The motel accomodations were excellant and the entire staff made the attendees at the conference feel like they were at home. The food at O'Callahan's was excellant and we were treated like old friends. This would be a wonderful location to have a family reunion, wedding, conference, or any such group event.

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 31 May 2006

The staff at the Shilo Inn were amazing, they made us feel like part of the family. The rooms had above than expected ammenities. We were very impressed and would definatly recommend it to anyone.

  • Stayed May 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 26 May 2006

The people at this Shilo Inn went way out of there way for me!!! The General Manager took time out of his day to help me with directions (this took a lot of time because Im BAD with directions) He was very nice about it and was happy to do it. I dont know how I would have got to where I was going (and back to the hotel) without him!!! I would stay there again in a heart beat. It was also very clean, you can tell the employees take pride in there work, and there hotel!

Stayed May 2006
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel Richland

Property: Shilo Inn Suites Hotel Richland
Address: 50 Comstock St, Richland, WA 99352-4413
Region: United States > Washington > Tri-Cities > Richland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 13 Hotels in Richland
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Shilo Inn Suites Hotel Richland 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Shilo Inn Richland Hotel Richland
Richland Shilo Inn

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