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“Nice Hotel, Nice Location”

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TownePlace Suites Richland Columbia Point
Ranked #6 of 14 Hotels in Richland
Louisville, Kentucky
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice Hotel, Nice Location”
Reviewed 5 October 2013

Clean comfortable rooms, accommodating staff, and a full kitchen. Breakfast is very good and offers a decent variety of items to choose from. Exceptional value for this level of hotel. The location is a bit off the highway and nearby restaurant selections aren't as adequate as I would like, however I have stayed here twice and haven't had any problems finding what I need within a 5-minute drive.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichFischer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Newport News, Virginia
Level 5 Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 September 2013 via mobile

This is a newer property, clean and nice. I arrived at 12:30pm and no rooms were ready but they gave me a key to use the workout room. I changed in a nearby restroom and got an hours workout in on the nice equipment. One elliptical was kind of screwed up (TV wouldnt work nor would the timer, etc) but it was otherwise well equipped. Rooms were very nice. I never had a bedroom closet IN the bathroom part before, slightly inconvenient to unpack. You won't want a room on the freeway side like I had, when a/c wasn't running you could hear road noise rooms included full kitchenette which is very handy if more than an overnight like mine. The breakfast is typical hotel breakfast, but I'm a sucker for 2 minute waffles. The layout was scattered, however, I totally overlooked the oatmeal.
Staff here are friendly, accommodating. I would stay here again. A short walk to marina, close to highway and into Richland proper.

Stayed September 2013, travelled on business
Helpful?
Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review, 14 October 2013
I would first like to thank you for staying with us and for providing us with your feedback, it is greatly appreciated. We strive daily to deliver service that makes our guests want to return and I am glad to hear we were able to do that for you. We were able to get the exercise equipment fixed, we appreciate you reporting that. As for the freeway noise, we try and place guests strategically if the noise bothers them so next time you're with us please let us know and we will be sure to get you on the opposite side. Again, thank you for your comments and we look forward to serving you in the future.

Sincerely,
Serena Rocha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnston, Iowa
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed 18 September 2013

We just came back from a trip to see family in Richland, WA. We stayed at this hotel and were impressed by the hospitality and general staff friendliness. Especially, the breakfast attendent. The rooms were also spacious and comfortable with pillows that were just right. Their location is on a quiet dead end street (for now?) but very convenient to the interstate, the Columbia River, and a next door golf course.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avgdba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review, 14 October 2013
First, thank you for choosing to stay with us during your visit to the Tri Cities! We are always so happy to hear that we were able to meet the needs of our guests and make your stay an enjoyable one. Your comments are appreciated and I will definitely pass those along to my staff. We hope to be able to serve you again in the future!

Sincerely,
Serena Rocha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 August 2013

We had a last-minute trip to the area and received great, attentive help by the front desk clerk "Kris." The hotel is new (6 months old) and the rooms were very clean and comfortable. Great mattress. Good, fast wifi. Family enjoyed the indoor pool. Virtually our only minor gripes were with the breakfast -- limited offerings and mostly carby ones at that. Also, would really appreciate better coffee (it was really weak, both in the room and in the lobby) and some non-styrofoam coffee cups.

The property is one field away from the river and you can spot it from the second and third floors. We enjoyed our stay.

Room Tip: Ask for a river-facing room on top floor for best views of river and a little quieter (away from hig...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NWTRNR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review, 30 August 2013
Thank you for staying with us and for your comments, we appreciate the feedback. I am glad that you enjoyed your stay with us and hope that we can meet your expectations for coffee and food offerings in the near future. We are always looking for ways to improve and I will take your comments and pass those along. Again thank you and we look forward to seeing you in the future.

Sincerely,
Serena Rocha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fleming Island
Level 4 Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 August 2013

We stayed at this hotel as family of 5 in late June, and had a great stay. Room was new and clean, staff was nice, breakfast was good, and best of all, in the morning there was a great park across the street that stretched nearly a couple of miles along the river with playgrounds and running paths. Kids have a great time exploring the park and river.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Injax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review, 30 August 2013
Thank you so much for choosing to stay with us for your trip to Richland, WA, we appreciate your business. I happy to hear that you enjoyed the hotel as well as the surrounding area. We are in a beautiful location with plenty to do to enjoy the Tri Cities. We hope you come visit us again!

Sincerely,
Serena Rocha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venice, Florida, United States
Level 6 Contributor
87 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 16 August 2013

The room was huge with full kitchen. Large bathroom. Kitchen and bath area floors were wood laminate. Everything worked fine. A/C was in the wall and very quiet. Beds were semi firm and a little soft for me. Top notch facility. The only complaint I would have is that it was near he highway and there was a lot of road noise. If you are a light sleeper I would suggest styling somewhere else as it appears all the rooms have exposure to the highway with no buffer around them.

Room Tip: Not sure if you can get one without road noise. I would call the hotel in advance and inquire about...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review, 30 August 2013
Thank you so much for your recent stay I am glad to hear it was an enjoyable one. I understand that there was some freeway noise in the room you stayed in and I apologize for that. We do have a number of rooms that are further away from the freeway. Should you decide to stat with us again we would be happy to try our very best at placing you in a room that is on the other side. Again, thank you for staying with us and we look forward to serving you again.

Sincerely
Serena Rocha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 August 2013

Stayed here a couple of nights for a recent business trip. Clean room with kitchenette area (refrigerator, kitchen sink, dishwasher, and microwave). Short cab ride from Pasco airport. Walking distance to strip mall with a Starbucks on the other side of the golf course. Front desk very helpful. Free breakfast in the morning with the usual selections (bagels, waffles, cereal, hard boiled eggs, and fresh fruit) was fine. Small exercise room and coin-operated washers and dryers. If needed, Marriott across the street has a restaurant and bar.

Overall, a very pleasant experience.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cope2945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review, 30 August 2013
Thank you for your recent stay with us, we appreciate your business. I happy to see that you enjoyed your stay and we look forward to having you again in the future.

Sincerely,
Serena Rocha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Richland Columbia Point

Property: TownePlace Suites Richland Columbia Point
Address: 591 Columbia Point Dr, Richland, WA 99352-4392
Region: United States > Washington > Tri-Cities > Richland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 14 Hotels in Richland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Richland Columbia Point 2.5*
Number of rooms: 90
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