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“luxury accommodations”

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Doubletree by Hilton Seattle Airport
Ranked #13 of 34 Hotels in SeaTac
GreenLeadersSilver level
Seattle, Washington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“luxury accommodations”
Reviewed 17 August 2014

I only stayed one night, but enjoyed my stay. It is very expensive, but the hotel is very nice, some internet terminals are available if you need them, and there is a swimming pool. Easy access to and from the airport via their shuttle. Breakfast options are good.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank anilegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 22 August 2014
Dear DoubleTree Guest,
Thank you for taking the time to share your review via Trip Advisor. We are delighted that you enjoyed your one night stay with us. We hope you also enjoyed many of the onsite amenities, and we are pleased that our 24 hour shuttle provided easy access to the airport for you. We hope to welcome you back again soon!
Kind Regards,
Jessica Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (521)
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English first
Kansas City, United States
1 review
Reviewed 16 August 2014

Everyone was pleasant and helpful. I had a very good time at the Doubletree Seattle Airport Hotel. It is a full service Hotel and I appreciated that. The Airport Shuttle service was good as well. I had to leave the Hotel at 3 a.m. to get to the airport and everything went very well.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rev. Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 22 August 2014
Dear DoubleTree Guest,
Thank you for the great 5 star review on Trip Advisor! We are thrilled to learn that you had an excellent stay. I’m happy to have the opportunity to share your kind feedback with our staff so they can be recognized for their great work each and every day. We look forward to welcoming you back again soon!
Kind Regards,
Jessica Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, Missouri, United States
2 reviews
Reviewed 16 August 2014

The hotel is priced at as a 4-star at $700. It is about a 2-star hotel with terrible service and appearance. The hotel should have been renovated 15-years ago. It appears like a worn out chalet style hotel built in the 60s. The whole place smells of old. Staff was polite but substandard. Our rooms were not made till 7:00 PM in the evening. They charge for parking while the parking lot was all tore up. Save your money and stay in a 3-star much better hotels in the vicinity. Very disappointed.

Room Tip: Don't stay at this over priced hotel.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 22 August 2014
Dear DoubleTree Guest,
Thank you for taking the time to post your feedback and please accept our sincere apology for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. Thank you for your feedback and we hope to have another opportunity to serve you, if your travels bring you back to our Seattle.
Kind Regards,
Jessica Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mill Valley, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 August 2014

Booked in advance, was pleased hotel was all non-smoking. Made a special note of wanting a non-smoking room. Have always had great stays at Doubletree Hotels, so was not concerned. How horribly disappointing to get to our room (after a full 10 minute walk thru multiple wings to the furthest point possible; clearly this property is a conglomeration of several older properties that were once not Doubletree), open the door and be hit with a wave of cigaret smoke smell. Just awful! Management was not concerned or interested in helping change the situation, just advising us that at one time, some of the rooms had been smoking rooms so maybe there was a hint of odor left in the carpeting. This was not a hint; this is deep down recent smoking. Buyer beware, if you are anticipating your typical Doubletree experience, depending on which wing you are sent to, you may not get it. Imagine instead 1970s Howard Johnson's - which is ok, if that's where you intended to be. Very disappointed.

Room Tip: Insist on a room that had never been a smoking room. Our 'non smoking' room REEKED of smoke...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 22 August 2014
Dear DoubleTree Guest,
Thank you for sharing your feedback about our property. We’re very sorry for the annoying smoke smell you experienced during your stay and sincerely apologize that you felt this situation wasn’t handled more professionally. I can assure you that your feedback will be shared with our management staff so that they can work to take corrective action. We hope you’ll give us a second chance if you return to the area.
Kind Regards,
Jessica Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aledo, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 August 2014

As reported by another person recently, I had the same experience of staying one night, waking in the early morning and having a completely non-functional shower. I reported it to the front desk upon checkout (since I too had a flight to catch) for which the response was "sorry about that". Generally speaking, the staff is not in a happy, hospitable place. Lots of sour faces. Looks like you've got a management problem. Won't stay again, plenty of other options... especially for the price.

Stayed August 2014, travelled on business
Helpful?
1 Thank gardenstate71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 21 August 2014
Dear DoubleTree Guest,
I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the malfunctioning of the shower and will work with our maintenance team to ensure this does not happen again. Sorry for all the inconvenience and we hope you’ll give us another opportunity to make it right.
Kind Regards,
Jessica Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014

I have spent 8 days at this hotel. Firstly it is very conveniently placed (in fact it is the first time I have seen my hotel from the plane before we touched down). It is also right by the light rail that will take you into town with ease. The staff are freindly and attentive. The pool and hot tub is fantastic, and it houses a superb conference centre.
The only real drawbacks are the rooms and food are a little pricey, but there are a number of cheap eateries right outside!

Room Tip: Try and get in either the main block ot the closer wings.
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Green Features: Very! Recycling is separated from ordinary trash not only in the communal areas but also the rooms!
  • Stayed August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank lt_zippy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 22 August 2014
Dear DoubleTree Guest,
Thank you for taking the time to share your review. We are pleased that you found our hotel to be fantastic and we hope that you thoroughly enjoyed your stay. We appreciate your feedback regarding pricing and will be sure to share your comments with our management team. Hope to welcome you back again!
Kind Regards,
Jessica Harris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington, United States
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 August 2014

Stayed overnight at the Doubletree Hilton in Seatac for a quick in-city get-a-way.
We specifically went for the pool. It didn't disappoint. We had about 4 hours after checkin of pure sunlight - then another a few hours in the AM before checkout.
Only glitch we ran into was that they lost all of our barbecue that we checked in after dinner with the front desk. We ate across the street and had so much food left over, we wanted to take it home. After about 25 min. the manager came out and was explaining that it probably got tossed. Then a few minutes later the bag came in around the corner and we got our goods. The whole process took about a half hour! They could have at least tossed us some of those good cookies while we waited, or offered us a pool pass to return.

Room Tip: Ask for building #4 with a "lake view" it's a nice little city pond. Better then looki...
See more room tips
Green Features: There was a note on the bed to keep your towels on the racks and let them know if you want to keep your sheets. We were only there for one night so it's hard to tell how they hold up to their commitments.
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank SimpleKraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeSeattle, Public Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, 21 August 2014
Dear DoubleTree Guest,
Thank you for taking the time to share your feedback. We are pleased that you enjoyed your stay, especially the pool. We regret to hear about your leftovers getting tossed and apologize for any frustration. We hope that you will return again so that we can make your stay the best it can be.
Kind Regards,
Jessica Harris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Seattle Airport

Property: Doubletree by Hilton Seattle Airport
Address: 18740 International Blvd, SeaTac, WA 98188-4234
Phone Number:
Region: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in SeaTac
#8 Romantic Hotel in SeaTac
#9 Business Hotel in SeaTac
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Seattle Airport 3.5*
Number of rooms: 850
Reservation Options:
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Also Known As:
Doubletree By Hilton Seattle Airport Hotel Seattle
Doubletree Seattle
Seattle Doubletree

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