I booked this hotel with their stay, park and fly program. When I arrived at the hotel I saw two men inching cars in and out of their parking lot with great difficulty. I went in to inquire whether it was mandatory for the vallet. The clerk said it was and I could not park my vehicle myself. Before checking in I went for a walk through the parking lot. I saw a white pail full of keys and about 6 sets of keys lying on the ground beside it. That was the deal breaker, I am paticular about the things I own and how they are taken care of. I went back in and told the clerk we would not be staying here unless I could park my own vehicle and take the keys with me. She said that I could not do that so I left.
Now I received my MC bill and found out they still charged me. I tried contacting the hotel and was not even allowed to speak to a manager. The clerk simply told me there is no cancelation allowed within 24 hours. I asked the clerk that if a person shows up and is unhappy for any reason will you still charge them. She said yes, its a 24 hour cancelation rule.
My advise to anyone is just stay away. It may be okay for you but it might not be. If its not you will still be charged for the full value of you park and room. Its a total rip off.
I have an email in to their head office. I will update if anything happens.
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- Also Known As:
- Econo Lodge Seatac Airport Hotel Seattle
- Econo Lodge Seattle