I booked this "park, stay and fly" hotel for both the beginning and final night of a vacation because the location and price was right. It was not the least expensive option. This is the fourth time we have used this type of service in the SEATAC area, with varying results.
On the first night of our stay we arrived after a 17 hour day of travel and had just about 5 hours (about 3 hours to sleep) until we had to be at the airport for our flight which was very early in the morning. The desk clerk, at first somewhat pleasant became quite hostile when we told him our departure time for the shuttle. He tried to convince us that it was not necessary to arrive at the airport at the time when had been told. I called the airline and they confirmed that this was incorrect. We then re-booked our shuttle time accordingly. There was no shuttle there for us when it was time to depart and at the suggestion of the marginally more pleasant desk clerk on shift at that time, we walked over to the hotel next door and caught a ride on their shuttle. The hotel advert does not indicate that shuttle service does not run between 2 and 4 am.
Suspicions aroused, I decided to check the receipt the clerk had given me and noted that we had been charged for that night as well as the next reserved night eight days later. I believe this is a little unusual if not shady, but thought, oh well, we'll be staying here anyway.....but decided I'd better at least have some sort of indication that the second night charged was in fact for that next night reserved, as there was no specific indication of that on the receipt. I also noted that no refunds would be given after 10 minutes in the room, so knew I was now likely already on the hook for both nights. I politely asked the same desk clerk to please indicate this on the receipt. He was very rude, showed me how the hotel kept track in their book. I again pointed out that this did not help me as I did not have anything in my possession that clearly indicated so. The clerk wrote "Paid 4 - 2 nights Karl" on my slip, gave me an exasperated look and huffed away. By this time, in an exhausted stupor I returned to the room to shower and get a bit of rest. I noticed that sitting within the drain of the bathtub was what appeared to be the tamper proof plastic seal from the lid of a bottle. I reached down to pluck it out and realised that what I had in my hand was a discarded used condom. Horrifying. Now, and throughout my holiday I had that experience replaying in my mind. I could go on, but I'm sure all readers will have gained sufficient information from what I have written to make a better choice than I did. This is a nasty, dirty little place that shown by the reviews and repeated behavior of the desk clerk does not even pretend to give a d--n about their customers. There is, no doubt, a sufficient supply of one time only customers that will serve to keep the doors of this place open.
Don't be one of them.
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- Also Known As:
- Seatac Crest Motor Hotel Seatac
- Seatac Crest Hotel