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“It coulda been a 5 star review”

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Radisson Hotel Seattle Airport
Ranked #8 of 34 Hotels in SeaTac
Certificate of Excellence
Reviewed 15 July 2014 via mobile

Location is great. Right across from SEATAC. The staff is very friendly and accommodating even with our Priceline reservation. The amenities like the lounge and pool looked ok yet we never used them.
We got back from a cruise with a ton of luggage and decided to take a day to visit friends so we needed a place to sleep. When we got to the hotel it was 93 degrees outside. We turned on the AC in the room and closed the shades, and it seemed ok. The wall AC unit was probably from the 70's, so I was wary. I'm very particular about temperature. When we left for the evening, the room was cooling off. When we returned late with an early wake up call, the room was warm (75ish) and humid. A non cold room with humidity is a major pet peeve of mine. We probably could have tried to get it fixed yet we were beat, so we decided just to crash. Woke to warm and humid room. The room would have been great if we had a better AC unit. Bed and bathroom were nice. TV was a large LG LCD yet the channels were not in HD which is another pet peeve of mine - nice TV with crappy picture.

Stayed: July 2014
1  Thank Leverett L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this reviewResponded 18 July 2014

Thank you for your feedback and for taking the time to write about your experience and our friendly and accommodating staff. We apologize for the concerns that you encountered with the room temperature and the television and thank you for sharing this feedback. We hope to see you again soon!

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803 - 809 of 1,309 reviews

Reviewed 15 July 2014

The Radisson brand is an attraction. It is usually one step above the competition. This one is in the process of refurbishing and definitely in need of it. Staff are well-trained and friendly. But there is just so much they can do in an aging facility. The room was clean and comfy. Access to the SeaTac Airport is just excellent. You can literally walk to it. But this is a busy, busy urban neighborhood. There is nothing to walk to or see. It's a convenient place to crash -- and that's it.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kalonymos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this reviewResponded 17 July 2014

We are so glad to head that you found us to meet your expectations in Radisson. As service to our guest is very important to us, it is great to see that you found our staff friendly and that your room was comfortable and clean. We hope to see you again soon!

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Reviewed 15 July 2014

My wife and I stayed at this hotel the night before and the night after our honeymoon (made our flights in and out a lot easier), and had a great stay both times. The 24 hour airport shuttle was great, given the middle of the night flights we had, and being right across the street from the airport meant the ride was short.

The facility itself was also very nice. I don't need much - mostly a clean room and a comfortable bed - and I got those and more. I didn't get a chance to try the restaurant, but did have a couple of drinks from the bar the first night. The staff there (and at the front desk) was quite friendly. And even though it's across from the street form the airport and on a major road, and we had rooms on that side of the hotel both nights we stayed, it was very quiet.

This is definitely a hotel I'd stay at again if a similar need ever arises.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank photonut88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this reviewResponded 17 July 2014

We are so glad to hear that our location was just what you needed in a hotel. We thank you for taking the time to comment on the friendly staff and the comfortable and clean room that you experienced. We look forward to your next visit!

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Reviewed 14 July 2014

The hotel room we stayed in did not look like it had been refurbished yet. The A/C system was old and was off when we arrived around 7pm. It never cooled off in the room... uncomfortable. On a positive note, the room was clean and the bed was comfortable enough. The location was excellent for the airport. We only had a few roller bags and were able to roll them out the front door, across the street and then 5 minutes to the entrance of the airport.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Judy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this reviewResponded 17 July 2014

Thank you for providing comments on your recent stay. We are happy to read that you found your room to be comfortable and to your expectations for cleanliness. We did experience a small issue with a portion of our A/C unit, and as a result were not running at 100%. This has been remedied so that our rooms are back to our standards for temperature control. We hope to have a chance to welcome you back soon!

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Reviewed 11 July 2014

We booked a room and paid for it because we were arriving late at night and wanted to be sure we had a place to sleep. Much to our demise, with two young kids in tow, we were informed upon our arrival that the hotel was booked. We had no room. At midnight we were forced to find accommodations elsewhere. What kind of hotel, business takes a person's money and then does not deliver the product?!? A crooked one.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank All1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerafel, Front Office Supervisor at Radisson Hotel Seattle Airport, responded to this reviewResponded 14 July 2014

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. Our apologies for the inconvenience caused to you when we could not accommodate you and your family at our hotel. We have refunded the entire amount that you paid for this stay. We were able to find alternate accommodations in a different hotel and also paid for your entire stay there. We take every precaution to make sure that no guests are inconvenienced in this manner. We hope you will consider us again when you are in the area. We hope for another opportunity to exceed your expectations.

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Reviewed 9 July 2014

I haven't stayed here for a few years -- it would be my third choice for hotels near Seatac in a similar price range. It's had a recent refurbishing. The rooms are attractive, very clean, and if you are facing away from the airport, fairly quiet. One of the two elevators was under repair while we were there. Even if they had both been working, I often use the stairs and these were unattractive and not clean -- the opposite end of the spectrum from, for example, Cedarbrook Lodge. The staff is friendly. For dinner it is a short walk to Mango Thai.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank biondabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubah A, Front Desk Supervisor at Radisson Hotel Seattle Airport, responded to this reviewResponded 12 July 2014

Thank you for the feedback. We are excited to hear that you found our rooms clean and attractive. We are glad that you found our staff friendly who offer service to our guests with our spirit of Yes I can !. We are modernizing our elevators. We have addressed your feedback regarding the stairs with our housekeeping team. We hope to see you again.

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Reviewed 9 July 2014

If you want a nearby hotel for a quick stay, this Is the place. Within walking distance from airport. When you pick up your luggage just head outside and start walking. You will be there before you know it. Room was spacious and beds were comfortable. Only drawback was we were there late and were hungry. Hotel had no restaurant service. Ended up walking down the street about a half mile to a Dennys. The Hotel is near other eating and drinking establishments.

  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jrome61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubah A, Front Desk Supervisor at Radisson Hotel Seattle Airport, responded to this reviewResponded 12 July 2014

Thank you for your review on our hotel. We are happy to know that you found our location convenient. We are glad to hear that you enjoyed the spacious room and our comfortable beds. Our restaurant and bar closes at 11 p.m. and we are sorry that we could not meet your dining needs. We look forward to welcoming you back when your travels bring you back to Seattle.

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Additional Information about Radisson Hotel Seattle Airport

Address: 18118 International Blvd, SeaTac, WA 98188-4206
Phone Number:
Region: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in SeaTac
#7 Family Hotel in SeaTac
#9 Romantic Hotel in SeaTac
Price Range: £77 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Seattle Airport 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Gateway Seattle
Radisson Seattle
Seattle Radisson

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