I had booked a trip for my son, my father, and myself, and my son came back from being in the field with the army and was supposed to be off base the Friday before our fishing trip Sunday. My son and his platoon were not allowed to leave base and were put on 24 hour CQ. I sent Ryan an email and he refused to re-book the trip. After 2 tours of duty we had three generations that were really looking forward to the trip. I would think that honoring our military over "terms and conditions" would be the right thing to do. Unfortunately Ryan and Riverside Guide Service do not. The trip was prepaid at $175 per person and Riverside Guide Service would not refund or rebook. Shameful.