The hotel is beautiful and clean and new. Great location across from the water with great views. The rooms are huge and everything was very nice. We went to the pool, hot tub, steam room and sauna and everything was good there. They give you two tickets per person to enjoy a complimentary drink at the bar so we went down around 9 pm. Now here is where it went downhill. We each ordered a bottle of beer, which by the way requires 2 tickets instead of 1, so only 1 drink per person instead of 2 (they do not say that when they give them to you and they don't notate it on the tickets). Got the beers and my hubby's tasted funny. We look and it was 3.5 years past the expiration date! I looked at mine and it was 3 months past the expiration date. At first we kind of shrugged it off and I looked up if you could get sick from this and generally (key word), the answer is no. So we figured oh well, they were free. Then we wanted to order some food. I walked up to the bar to ask for a menu and asked if we place our order up at the bar or if a waitress comes to our table because no one visited our table once since we sat down. I was told they come to us. So we looked over the menu and decided and waited. No one ever came. So I went up to the bar to order and was second in line. Once the person in front of me was done, the bartender woman (NOT Amber, the other one) didn't even bother looking at me and completely ignored me while she continued to do what she was doing. So I asked "Can I order some food?" and she turned around to look at the clock, obviously trying to see if I was too late to order - I wasn't. Then she turns around and says yeah, acting very rude. So I order and she was only half listening, making me wonder if she heard anything I said (she did and the order was right). We got our food and it tasted good. No complaint there. As we were eating, the whole beer thing started ticking me off more and more and I realized "this isn't right" and went to the front desk to ask if they knew they were serving expired beer. The manager went to check on things and Amber (waitress) came over to us and apologized for the beer (not the manager). She said although it was wrong, slightly expired beer was not harmful to us. I then explained that his was more than slightly expired and she was in shock that it had a 2010 expiration date. She began apologizing again and confessed that she was in charge of inventory and it was, in fact, her job to check those things. She comp'd us for the appetizers, so we appreciated that. We went back to our room for the evening and I started getting an awful headache. I can't say what it was from but I do rarely get headaches. We went to bed and about an hour later, all we could hear was footsteps above us and people slamming stuff in the hallway. Then about an hour after that, I started feeling extremely sick and overall had an awful night of sleep. Woke up to find out my hubby had the same thing - felt horribly sick all night and barely slept. We skipped breakfast that morning, even though we were looking forward to trying it. We stayed in bed until the absolute last minute where we had to start packing up and leave. We left about 20 minutes passed check out time (Hubby almost passed out in the bathroom). The maid was relatively rude to us because we were late. If she only knew the night we had, and why we had it, maybe she wouldn't have been that way. Overall, I really want to recommend this place, as it is nice, most of the employees were very nice and I am sure they normally don't serve expired products, but I don't know if I can. I don't think I will be staying here again. Every time I think about it, my stomach churns. I am not too happy I paid over $100 for this room just because I thought it was going to be above and beyond.
- Official Description (provided by the hotel):
- Exceptional has never been so affordable! Located on the shores of Dyes Inlet, enjoy easy access to Waterfront Park and Kitsap Mall. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa, Sauna, Steam Room & Fitness Center. ... more less
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- Also Known As:
- Oxford Suites Silverdale Hotel Silverdale
- Oxford Hotel Silverdale
- Oxford Suites Silverdale Washington