I have never written a negative review on trip advisor but feel I need to as we were so looking forward to our visit but along with 'Washington Ole" felt the Salish lodge and Spa were overrated.
The Falls are an amazing gift of nature and are a must see. The Salish lodge is blessed to be the only accomdation on this lovely site-we had hoped our stay would be serene and refreshing after a hiking trip in North Cascades.
When we checked in our room was not ready-took an hour and a half before we could get in.
When we did get in the room was lovely but smelled of fire/smoke-likely from the fireplace. We opened the windows and it wasn't too bad. We made the mistake of lighting the "Salish log" that evening and we were not able to vent the smoke-the fire alarm went off and we probably woke others up. Luckily we did not have to evacuate as others had on previous nights.A young couple who I met while walking the falls told me about having to evacuate as their was a possible fire.
The next day we had gone to the movies and received a call from the manager that we had to move our rooms due to some flooding-when we returned and asked about our room change, the young man working the desk had no clue what we were talking about-wasn't it in their computer? We had to play our message from our iphone, We were told we would be moved to an upgrades room, it was not an upgrade.
I agree about the spa, one of the pools was lukewarm with no jets, the steam room was not working despite alerting staff and asking their assistance to get it to work.
One bright note-Jordan who was one of the parking valets-very friendly and of course the gorgeous falls.
Save your money and stay elsewhere.
To the Lodge staff you should be converting your fireplaces to gas to eliminate the risk of fire and evacuations.
Just had to be honest about this place that could be so much improved!
- Official Description (provided by the hotel):
- Overlooking Snoqualmie Falls, just 30 minutes east of Seattle, the Salish Lodge & Spa is a Washington State resort getaway, perfect for those seeking an authentic and memorable escape from the everyday. Dine on mouthwatering Northwest cuisine handcrafted from seasonal ingredients, savor the serenity of The Spa, then drift off to sleep in front of your room's fireplace. We invite you to experience the Salish Lodge. ... more less
- Reservation Options:
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- Also Known As:
- Salish Lodge And Spa
- Salish Hotel Snoqualmie