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“Amazing 9th anniversary! Thank you Salish Lodge!” 5 of 5 bubbles
Review of Salish Lodge & Spa

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Salish Lodge & Spa
Ranked #1 of 2 Hotels in Snoqualmie
Certificate of Excellence
Seattle, Washington, United States
1 review
“Amazing 9th anniversary! Thank you Salish Lodge!”
5 of 5 bubbles Reviewed 25 August 2014

We just had the best 9th anniversary we could ever have expected. All personnel were both gracious and professional. What a wonderful experience. My wife had a smile ear to ear the entire time.

How often do you walk away knowing people by their first names anymore? We picked up the best room they had and it was so worth it. The view was spectacular.

The food has always been great, but everything was top notch. They actually improved to the highest standards here. Wow! The tbone steak and salmon were perfectly cooked and seasoned, the drinks were to die for. Desert (barely had room if that) were delicious.

All we can say is thank you Salish Lodge & Spa for such a perfect time. Your management has done an amazing job at hiring first class people. We love you all! Special thanks to Akeem (front desk) and Michael our (waiter).

Room Tip: 3rd or 4th floor. view is amazing! Remember there is a pool & jacuzzi! we forgot this.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 29 August 2014
Dear Daniel D,

Thank you for your very thoughtful review. Thank you especially for mentioning Akeem and Michael. We are very proud of both of them.

We are so happy that you enjoyed your anniversary stay. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,262 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
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English first
1 review
4 of 5 bubbles Reviewed 23 August 2014

Salish Lodge offers wonderful accommodations with beautiful grounds. We were very pleased with the Valet service and hotel amenities. However, we were very disappointed with the room service. On one day of our stay, our room was not cleaned or refreshed. The hotel staff were not very sympathetic. Furthermore, the concierge service was not offered (as expected in an upscale and expensive hotel) and the staff was not very helpful with ideas of what to do around the area. Otherwise, we had a great experience and found the lodge to be peaceful and perfect for a romantic getaway!

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank Esther W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 26 August 2014
Dear Esther W,

Thank you very much for your review. I am surprised by and very sorry for your impression of our team members that you encountered during your stay. I would very much like to speak with you further, so that I may both apologize personally and ensure that the issues are fixed.

Please feel free to contact me any time. I look forward to the possibility of speaking with you.

Scott Guthrie
Hotel Manager
425-831-6501
scott.guthrie@salishlodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 21 August 2014

This property was just one disappointment after another. The aging hydroelectric plant next door kind of spoils the natural beauty and views from the "falls view" room we paid extra for. The food in the main dining room was barely average but the prices were astronomical ($65 for a ribeye steak with less flavor than I get from my backyard grill). There is a problem when the honey butter is the best item served in a very expensive dinner. The valet guys were great with directions and local points of interest (blueberry picking, bakery, and hikes). The spa attendents were sweet but not knowledgeable. I did not get a treatment but booked a spa floor room with access to the facilities. The soaking pools were relaxing (although too similar - variety would have been nice), steam room and sauna were acceptable but otherwise unremarkable.

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Chuck J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 21 August 2014
Dear Chuck J,

Thank you for your review. We are truly sorry that you found some aspects of your stay not up to either of our expectations We always strive to provide excellent service to our guests and would like to address your concerns.If it is not too much trouble, I was wondering if I could speak with you personally. If so, please feel free to contact me any time.

Thank you again.

Scott Guthrie
Assistant General Manager
425-831-6501
scott.guthrie@salishlodge.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

Salish Lodge is very romantic and beautiful. The staff very accomadating. Loved the room,bed,and peacefulness of the setting. A great romantic spot just a short distance from Seattle. I might recommend room service for dining as the Dining room can be crowded and noisy.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank laddiebuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 21 August 2014
Dear laddiebuck,

Thank you very much for your review and for highlighting the beauty of the lodge and the "accommodating" nature of our team members.

I am sorry the dining room felt too busy, but am happy you enjoyed our in room dining.

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodinville, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Our stay at the Salish Lodge & Spa was memorable. Upon arrival, amenities chosen specifically by the staff for us based on our personal likes, were in our room. The room itself was a hideaway, with the sounds of Snoqualmie Falls wafting through the easy open/easy close windows. The décor was significant to the history of the falls and the location. The beds and linens were absolute "heaven on earth." My husband and I have travelled the world and can easily say these were the MOST comfortable beds we have ever experienced. The bath was one of a kind!! I ordered a bath plate and didn't emerge for well over an hour!! And the food was a real treat - everything was local, perfectly prepared, exquisitely presented and the flavors took over as we enjoyed each meal. Make sure you buy honey to take home....Add in the hikes that are available for all skill levels as well as the history of the falls and we felt like we got to step away into another world if only for a weekend!!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank 55BarbS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 26 August 2014
Dear 55BarbS,

Thank you very much for your detailed review. We are so delighted that you we were able to help you step away into "another world" and "heaven on earth!" We certainly hope that you return to visit us again soon.

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2014

A stay at The Salish is a phenomenal way to celebrate an anniversary. I would highly recommend the restaurant as a romantic location with truly exceptional food. A trip to The Spa is a wonderful addition.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 20 August 2014
Dear T M,

Thank you for your short but sweet review. We do have a lot of guests celebrate anniversaries, honeymoons, and birthdays with us. But of course one could always find a good reason to make it up to the lodge!

We are happy that you enjoyed your anniversary stay. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kailua, Hawaii
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 August 2014

Lovely setting, excellent and attentive staff, however the rooms are dark with no way to sit at the desk to read or write. All the lodge info is on the TV and there is no folder or booklet with info which makes it hard to use the remote to navigate the TV when the room is so dark.
The spa is very small...no toiletries in the shower, no blow dryers, etc. just 2 open shower stalls facing the jacuzzi. No switch to be found to turn on the jets and I walked all over the place. The switch to the steam sauna is not well marked so that too was a challenge. The masseuse however was excellent.
We were there for 3 nights and had no clean sheets. Nor could we find a sign that mentioned saving water, etc so there is no bedding changes at all. The first day when we got back to our room after a day of hiking, we had to call the front desk at 3:50 pm to have someone come and make up our room. Our room service dishes and old food was still where we left it. The bed was just straightened each day with no explanation as to why they do not change out sheets.
Our safe in our room didnt work and they tried to repair it twice. I do not like to carry my valuables everywhere I go when on vacation, including when going down to dinner or going on hikes. I would leave my purse at the front desk each time, thinking they were putting it in the safe but what I found out on the last day was they just kept it behind the front desk counter.
Dinner at The Dining Room was superb as was breakfast!
Since it was unseasonably warm when we stayed there (96 degrees record the day we arrived), the AC fan faces right onto the bed so when we tried to sleep with the AC on we had cold air blasting on our faces so had to turn it off. There is no way to adjust the fan strength it is either ON or OFF with no fan settings available.
Would go back to eat but will never stay there again.

  • Stayed August 2014, travelled as a couple
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stilltired808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManageratSalish, Manager at Salish Lodge & Spa, responded to this review, 20 August 2014
Dear stilltired808,

Thank you very much for your review and your feedback. I am very sorry for the parts of your stay that were not up to either of our expectations. I assure you that this is not the usual experience of our guests, as noted by the other reviewers.

I would very much like to speak with you further and apologize personally, if at all possible. If it is not too inconvenient, please call me or email me directly.

Thank you again. I hope the have the opportunity to speak with you.

Scott Guthrie
Assistant General Manager
425-831-6501
scott.guthrie@salishlodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Salish Lodge & Spa

Property: Salish Lodge & Spa
Address: 6501 Railroad Ave. S.E., Snoqualmie, WA 98065-1109
Region: United States > Washington > Snoqualmie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Snoqualmie
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Salish Lodge & Spa 4*
Number of rooms: 84
Official Description (provided by the hotel):
Overlooking Snoqualmie Falls, just 30 minutes east of Seattle, the Salish Lodge & Spa is a Washington State resort getaway, perfect for those seeking an authentic and memorable escape from the everyday. Dine on mouthwatering Northwest cuisine handcrafted from seasonal ingredients, savor the serenity of The Spa, then drift off to sleep in front of your room's fireplace. We invite you to experience the Salish Lodge. ... more   less 
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Also Known As:
Salish Lodge And Spa
Salish Hotel Snoqualmie

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