We booked by phone, and we're quoted one price. We were told the indoor water slide would also be available to our children at the time the reservation was made. After we checked in, the price was $20 more, We attempted to resolve the dispute, and Thomas Lee, staffer at the front desk was abrupt and rude. When we asked to speak with the manager, this person was repeatedly unavailable to speak to us. The indoor water slide never opened, and we were then told it would not be opened. For a family traveling with young children, the breakfast was good, the restaurant staff friendly and helpful. The room was clean. Beyond these few good points, treating customers with respect and professionalism by the staff is EXTREMELY important. This did not happen at this establishment.
- Official Description (provided by the hotel):
- Hot breakfast buffet complimentary with each room every morning from 6am until 10am. If you are leaving prior to 6am we have a "breakfast to go". Our full service hotel has Remington's Cafe, Dining Room and Lounge - something for every appetite - or order room service from the comfort of your room. We have an indoor pool, seasonal outdoor pool, Jacuzzi, wading pool, work out facility, free WI-FI, free business center, free shuttle to the airport and express check out. Our 100 foot water slide is located at our indoor pool, but note, it runs only with a lifeguard so please ask the reservation agent about days and times for our slide. We are the only full service hotel just a few steps from Spokane International Airport baggage claim and rental car area. A quick walk or call for our complimentary shuttle that runs from 4am until midnight. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Spokane Airport And Indoor Waterpark Hotel Spokane
- Spokane Ramada