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“Stay here a few weeks ago and had a great experience , so...”

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Ramada at Spokane Airport
Ranked #18 of 46 Hotels in Spokane
GreenLeadersSilver level
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1,862 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
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English first
Scarborough, Maine
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 5 May 2014

Stayed overnight for a 6AM. Had a great sleep. Wake up call was on time and shuttle was early, quick, and pleasant.

Ate at the restaurant and was pleasantly surprised.

Special kudos to Kara and her colleague at the desk on Friday evening. They helped me to locate a box and ship a package. They went out of their way to help and I am very grateful.

Room Tip: I was in B building near the pool which was loud during the day, but not so at night.
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  • Stayed May 2014, travelled on business
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Helpful?
Thank MarkHF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D V, General Manager at Ramada at Spokane Airport, responded to this review, 13 May 2014
Thank you for choosing us for your recent visit to Spokane and we certainly appreciate you taking the time to tell others about your enjoyable stay. I will pass along your nice comments to both the restaurant in regards to you enjoying our new hot breakfast buffet as well as to Kara's supervisor.
We hope that you'll return soon.
Sincerely,
Denise Vickerman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2014

We booked by phone, and we're quoted one price. We were told the indoor water slide would also be available to our children at the time the reservation was made. After we checked in, the price was $20 more, We attempted to resolve the dispute, and Thomas Lee, staffer at the front desk was abrupt and rude. When we asked to speak with the manager, this person was repeatedly unavailable to speak to us. The indoor water slide never opened, and we were then told it would not be opened. For a family traveling with young children, the breakfast was good, the restaurant staff friendly and helpful. The room was clean. Beyond these few good points, treating customers with respect and professionalism by the staff is EXTREMELY important. This did not happen at this establishment.

Room Tip: Go elsewhere
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  • Stayed May 2014, travelled with family
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    • Location
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    • Rooms
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Helpful?
4 Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D V, General Manager at Ramada at Spokane Airport, responded to this review, 13 May 2014
We do apologize for any inconveniences you had. I did follow up with Thomas Lee who was the Manager on Duty during the time you were dealing with the front desk as the General Manager was out of the office. As was explained to you, your reservation was booked at the rate which you were charged, however rates do fluctuate from date to date based on availability and at times other rates become available as the date gets closer. Our water slide is open only Thursday, Friday, Saturday evenings and Saturday and Sunday mornings during this time of year, however come mid-June we will have the slide open 7 days a week. As is required, we must have a lifeguard on duty for the slide, therefore it cannot used without a guard available.
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Additional Information about Ramada at Spokane Airport

Property: Ramada at Spokane Airport
Address: 8909 W Airport Dr, Spokane International Airport, Spokane, WA 99224-5354
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Spokane
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ramada at Spokane Airport 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hot breakfast buffet complimentary with each room every morning from 6am until 10am. If you are leaving prior to 6am we have a "breakfast to go". Our full service hotel has Remington's Cafe, Dining Room and Lounge - something for every appetite - or order room service from the comfort of your room. We have an indoor pool, seasonal outdoor pool, Jacuzzi, wading pool, work out facility, free WI-FI, free business center, free shuttle to the airport and express check out. Our 100 foot water slide is located at our indoor pool, but note, it runs only with a lifeguard so please ask the reservation agent about days and times for our slide. We are the only full service hotel just a few steps from Spokane International Airport baggage claim and rental car area. A quick walk or call for our complimentary shuttle that runs from 4am until midnight. ... more   less 
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Also Known As:
Ramada Spokane Airport And Indoor Waterpark Hotel Spokane
Spokane Ramada

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