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“Wonderful Hotel, Amenities and People”

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Holiday Inn Express Spokane Downtown
Ranked #17 of 46 Hotels in Spokane
Certificate of Excellence
Reviewed 30 December 2013

My 4th time in this beautiful hotel. Many thanks to Jordyn (who made the reservation process so simple for me). Also, I mistakenly locked my car keys in the trunk, and AAA, Enterprise and VW Dealer all left me without an answer. But, Jessie and Kyle (front desk) stayed with me, and figured out how to get in -- they were lifesavers. Thanks for them !! Bob Hammond

Room Tip: 4th floor was excellent, facing north was a beautiful view
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  • Stayed: December 2013, travelled solo
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Thank unclebob2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 6 January 2014

Thank you so much for staying with us! The staff here really is wonderful and really want to see everyone have a great stay in Spokane at our hotel! They constantly look for solutions to problems to help our guests. We want you to feel like a part of the family. We appreciate your business and would like to invite you to come stay with us again when you are in Spokane!

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231 - 237 of 410 reviews

Reviewed 30 December 2013

We stayed here for our 23rd Anniversary and were treated very well by the staff. Great group of people and a beautiful facility! The newly remodeled lobby is gorgeous! We will definitely stay here again.

  • Stayed: February 2013, travelled as a couple
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Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 8 January 2014

Thank you so much for staying with us for your 23rd anniversary. Congratulation!!!! We are so glad that we got to be a part of your celebration. We strive to "impress" all of our guests by providing exemplary service. Thank you for sharing your experience. Please come stay with us again!

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Reviewed 26 December 2013

This is a great hotel but it is the staff that truly make this a wonderful place to stay. The ladies at the front desk were fun and very welcoming. The morning of check-out was 12/22 and the young lady working the breakfast area had a festive holiday hat on and broke out into a really fun, short dance. She was a blast and made the most out of a boring, routine morning by putting a smile on our faces.

  • Stayed: December 2013, travelled solo
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Thank Alicia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 6 January 2014

Thanks for staying with us and sharing your experience here. I am so glad to hear you had fun with the staff. I love hearing stories like that! It certainly makes traveling fun and hopefully makes you feel a part of the family. Please come see us again soon!

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Reviewed 25 December 2013

We stayed here on Christmas Eve and I was so excited that we decided on this place! They recently remodeled this hotel and it is gorgeous! Spacious rooms, perfect location, beautiful decor, friendliest staff ever, super comfy beds, very quiet room and great breakfast( breakfast staff even gave us a xmas gift! so nice)...oh and very reasonably priced. What more could you ask for, seriously! We always stay at Holiday Inn Express' but this hotel is my new favorite. I was very pleased with everything and have absolutely no complaints! We will definitely be returning the next time we are in town. Highly recommended. Thank you for the awesome stay!

  • Stayed: December 2013, travelled with family
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Thank ChelseyP1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 6 January 2014

Thank you so much for staying with us! I appreciate you taking the time to share you experience. We want you to be as excited to come back as we are to see you again. Please come stay with us again and have a prosperous New Year!!

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Reviewed 25 December 2013 via mobile

We came up to Spokane due to a family emergency. The hotel was MORE than accommodating. The hotel itself is very clean, very nice, and rooms are fantastic. But the staff is what made our stay. The staff was more than accommodating, and especially sensitive to the nature of our visit. Every time we came in they would give our 2 year old daughter a little gift or something to play with with. Anytime we needed something they were more than happy to get it for us, even late at night. I have never felt so attended to at a hotel. The staff should really be commended for their dedication and friendliness. The reception with drinks in the evenings is another great perk, not to mention the free breakfast in the morning. We WILL be staying here again!!!

Stayed: December 2013
Thank Ldeloza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 6 January 2014

I guess we all have had those times in or lives when we experience a time a special needs. We are here to help to meet those needs if we can. I hope that your emergency had a happy ending and that life is good for you and yours. Please come stay with us again when you are coming to Spokane!

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Reviewed 6 December 2013

Cannot say enough good about this hotel. The service surpassed any five star hotel. The rooms are spacious with 4 pillows (2 soft and 2 firm) on each bed. We were on the fourth floor and it was exceptionally quiet. The breakfast was very nice with eggs to sausage to bacon to biscuits to cold cereal and sweet rolls. Each night from 5-7 they serve some appetizer type food and 7-9 fresh baked cookies. Two fireplaces in the reception area were nice for taking the chill off. The Red Lion was 40 more bucks a month and is not near as nice as this hotel. The only slight improvement I would make is to have a better quality of sheets as they were a bit scratchy but not really a big complaint.

Room Tip: there is no restraunt there but do not let that stop you...plenty of good restraunts in the area. Fo...
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  • Stayed: December 2013, travelled on business
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1  Thank linda8201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 10 December 2013

Thank you for staying with us and thank you for the suggestion on sheets. I will submit that request to our corporate office. We so much enjoy our guests and hope to take the stress out of the lodging aspect of one's travels. Please come stay with us again. Have a safe and happy holiday season!

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Reviewed 28 November 2013

The hotel is only a few minutes from I-90, a couple of blocks from the heart of the River Front walk and amusements, the arena and convention center. There are dozens of restaurants within walking distance and 2-3 mins of driving. The parking lot is convenient and complimentary - the vast majority of street parking and lot parking is somewhat expensive. The lobby of the hotel is large, full of windows and very comfortable place to enjoy the complimentary breakfast (lots of hot options, plus the typical continental items), tea and coffee and newspapers. Our room was very large with a king bed, little balcony that overlooked downtown, a nice sized desk, pull-out sofa, a mini-frig and microwave, very comfortable vanity area and bathroom and easily acessed wi-fi internet. On our way to our room we passed a well equipped gym opened 24/7. Of note, the breakfast assistant was exceptionally kind and helpful - she made our stay even nicer than it already was.

  • Stayed: November 2013, travelled as a couple
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1  Thank PerpetualMovement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this reviewResponded 10 December 2013

Thank you for that great recap of your stay with us! I hope that this Holiday Season is everything you want it be! Please come stay with us again!

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Additional Information about Holiday Inn Express Spokane Downtown

Address: 801 N Division St, Spokane, WA 99202-1614
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Spokane
#7 Family Hotel in Spokane
#13 Romantic Hotel in Spokane
Price Range: £92 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Spokane Downtown 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
The Holiday Inn Express Downtown Spokane hotel is an excellent location for business and leisure travelers alike. Perched above the city with a 360 degree view, our hotel in Spokane is close to Spokane shopping, dining, and all that downtown Spokane has to offer. We are a stone s throw from the Spokane Convention Center, and serve as a home away from home for visiting Gonzaga University, EWU, WSU, and Whitworth University. Our Spokane Hotel is also a great place to stay when coming to Spokane to see a Broadway Show at the INB Performing Arts Center, Concerts at the Knitting Factory, Concerts at the Spokane Arena, Chiefs WHL Hockey and Spokane Shock Arena2 Football at Spokane Veteran s Memorial Arena. For the best service in any Spokane hotel, search no further than the Spokane Holiday Inn Express on the rock! We are 100% non-smoking, complete with exercise facility, business center with free printer use and Internet access, free high-speed wired Internet in every guest room, free deluxe Continental breakfast as well as cookies and milk every evening. Make your reservation now; your room awaits. All you have to do is come prepared to experience that which memories are made of at the Holiday Inn Express Downtown Spokane hotel. ... more   less 
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Also Known As:
Holiday Inn Express Spokane Downtown Hotel Spokane
Holiday Inn Spokane
Spokane Holiday Inn

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