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“great staff, crappy room.”
Review of Ruby2

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Ruby2
Ranked #14 of 46 Hotels in Spokane
Certificate of Excellence
Reviewed 2 December 2013

My boyfriend and I just wanted to get a room after a concert we were attending. We check in and the clerk is a total sweetheart. Derek, was very efficient through the check out. But when we go up to our room there was no soaps no coffee. And even better dirty sheets. I was extremely disappointed. I ended up going down to the desk after the concert to get clean sheets to sleep in. Not a very god expierence. I don't wanna have to change my sheets in a room that I paid for. ): other than that parking was safe and cheap, ans th staff was understanding and tried to fox mistakes they didn't make.

  • Stayed: November 2013, travelled as a couple
    • Value
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Review collected in partnership with Howard Johnson
Thank Ruthi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustam A, General Manager at Ruby2, responded to this reviewResponded 12 December 2013

Thank you for your review, I appreciate it.
I apologize that the room wasn't clean thoroughly and missed some of our standard amenities. This is, by no means, acceptable and I am addressing this issue with my housekeepers. I hope you give us another chance to show that we are a clean and friendly hotel. Please call me to further discuss your experience at the hotel. I will do everything I can to make it right.

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461 - 467 of 469 reviews

Reviewed 25 November 2013

  • Stayed: November 2013, travelled with family
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    • Service
Review collected in partnership with Howard Johnson
Thank Roger P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rustam A, General Manager at Ruby2, responded to this reviewResponded 26 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Doug F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rustam A, General Manager at Ruby2, responded to this reviewResponded 26 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Howard Johnson
Thank Randall S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rustam A, General Manager at Ruby2, responded to this reviewResponded 26 November 2013

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Reviewed 27 October 2017 via mobile
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Stayed: October 2017, travelled as a couple
Thank Alex Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded 11 December 2017

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Reviewed 9 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled with friends
Thank Roland B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded 8 September 2017

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Reviewed 26 September 2016
Google Translation

  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank winfriedfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anny G, General Manager at Ruby2, responded to this reviewResponded 4 October 2016

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Additional Information about Ruby2

Address: 123 S Post St, Central Business District, Spokane, WA 99201-3913 (Formerly Howard Johnson)
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Spokane
#9 Romantic Hotel in Spokane
#19 Business Hotel in Spokane
Price Range: £60 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruby2 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Ramada Limited Spokane Downtown Hotel Spokane
Ramada Spokane

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