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“New Year's Eve”
3 of 5 bubbles Review of Ruby2

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Ruby2
Ranked #9 of 46 Hotels in Spokane
Certificate of Excellence
Spokane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“New Year's Eve”
Reviewed 4 January 2014

Great location. Great value. Front desk staff very helpful. Rooms have coffee and refrigerator. Nice breakfast in the morning. Heater in room didn't work great, but we survived.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
1 Thank Cara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustam A, General Manager at Ruby2, responded to this review, 6 January 2014
Thank you for taking the time to review our hotel, we really appreciate your feedback! I am glad to hear that our staff was hospitable and friendly and that you enjoyed our fantastic, downtown location.

I am sorry that your heater was not sufficient! Please know that we are currently remodeling the property from top to bottom (all new beds, mattresses, bathrooms) and of course, all new heating and air conditioning units. We hope you will try us again soon! Safe travels and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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403 reviews from our community

Traveller rating
    158
    175
    44
    20
    6
See reviews for
98
143
43
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Spokane
1 review
Reviewed 2 December 2013

My boyfriend and I just wanted to get a room after a concert we were attending. We check in and the clerk is a total sweetheart. Derek, was very efficient through the check out. But when we go up to our room there was no soaps no coffee. And even better dirty sheets. I was extremely disappointed. I ended up going down to the desk after the concert to get clean sheets to sleep in. Not a very god expierence. I don't wanna have to change my sheets in a room that I paid for. ): other than that parking was safe and cheap, ans th staff was understanding and tried to fox mistakes they didn't make.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Ruthi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustam A, General Manager at Ruby2, responded to this review, 12 December 2013
Thank you for your review, I appreciate it.
I apologize that the room wasn't clean thoroughly and missed some of our standard amenities. This is, by no means, acceptable and I am addressing this issue with my housekeepers. I hope you give us another chance to show that we are a clean and friendly hotel. Please call me to further discuss your experience at the hotel. I will do everything I can to make it right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ruby2

Property: Ruby2
Address: 123 S Post St, Central Business District, Spokane, WA 99201-3913 (Formerly Howard Johnson)
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Spokane
#9 Romantic Hotel in Spokane
#19 Business Hotel in Spokane
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ruby2 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Ramada Limited Spokane Downtown Hotel Spokane
Ramada Spokane

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