The place had had water damage, thus some areas were closed off. We also had to leave by 4:30am and didn't really get a chance to have the complete breakfast but took rolls and coffee on the go.
Thanks for your review. I am glad there were rolls and coffee available for you to grab on your way out. Please come see us again.
This hotel was under some construction and my room was right next to some sheets of plastic covering a gaping hole filled with fans to dry stuff out. I was concerned that my sleep would be disturbed, but it wasn't! The room was pretty, well appointed, scrupulously clean, and quiet.The only drawback? Strange pillow cubes. There were 4 or 5 pillows, all shaped like cubes, and not very soft or comfortable. I wrestled around all night trying to find a way to sleep on them. Too tall, too hard, too strange. I never could figure out the point of them. Other than that, it was lovely!
Thank you for your review. We are glad you enjoyed your stay and found your room clean & quiet. I'm sorry our pillows were uncomfortable. Our front desk staff would have been happy to bring different ones up for you. Please call and ask next time. We hope to see you soon.
Please give Pat Overland in the groups department at the Wingate Spokane any business you can! She helped me out of a bind and saved me over a thousand dollars on a group. There are not many properties out there that will bend over backwards for a travel planner whom has made an error and realized it at the very last moment, Pat did just that. I really appreciate what you did for my company Pat! She even offers to be sure there was breakfast to go bags for our travelers that were departing the hotel prior to 4:00AM. She went above and beyond for me!!!
Thank you Pat and Wingate Spokane!
Thank you so much for taking the time to write your review. I am pleased Pat met all of your needs and provided great customer service. She is an excellent sales manager and an exceptional person. We are lucky to have her on staff at our hotel. We look forward to your return.
Our room was clean and comfortable, however, the walls seemed very thin. We could hear the voices of people in the halls and in the rooms next to us and could hear the toilet flushing above us. The location worked out great for us and the amenities were great. The staff were courteous and friendly.
Thank you for taking the time to share your comments with us. Sometimes noises tend to bother us but we do encourage all guests to be mindful of their "neighbors".
Glad you enjoyed your stay and our friendly staff look forward to welcoming you to the Wingate once again.
We were visiting my son and his family in Spirit Lake, iD and flying home VERY early out of Spokane Airport. After reviewing many choices, decided on the Wyngate by Wyndham and was not dissapointed. Clean, quiet, comfortable and very nicely designed and furnished. The people at the desk were very friendly and helpful. I would have preferred a room closer to the elevator but that was my fault for not asking. The shuttle to the airport was free and right on time. I'm sorry that I can't report on the free breakfast but we had to leave too early to enjoy it. My son from the area was very impressed and indicated that he would recommend the Wingate to others.
Thank you for taking the time to write to us. We are delighted you enjoyed our comfortable accommodations and courteous staff. Next time you visit with us and need to leave before breakfast is available please let the front desk know the night before and would be happy to prepare a TO GO Bag with fresh fruit and a muffin for you.
Thanks again for staying at the Wingate. Look forward to your next visit with us!