Sunday morning rolls around and the fire alarm goes off. Not the hotel's fault, so no complaint on that. We quickly gathered our items and headed out. Unfortunately, I left a boot. I realized it the same day and called lost and found who assured me they had the boot and would bag it and put it at the front desk for pickup. I thought at the time she sounded like she was lying, but took her at her word. And so.....when my husband swung by a few days later, going out of his way and wasting his time, no boot to be found. Not the lost boot so much, because my fault it got left, just the arrogant lying by the hotel staff because they know there are no repercussions - they could care less that they wasted his time, I think if I called today and made up a story about leaving something when I checked out today they would say they had it and I could pick it up at the front desk. The manager was great, apologetic and embarrassed, but that doesn't fix the overall problem with the staffing. Although the location is great, the staff really drags down the overall ranking of this location.
- Official Description (provided by the hotel):
- Explore Spokane as a local. Hotel RL by Red Lion Spokane at the Park, located on the banks of the Spokane River, is your key to downtown Spokane. Our new modern guest rooms and suites lie steps away from Riverfront Park and local attractions like the Spokane Convention Center and some of the city's best restaurants and cafes. We have all the features you need, like complimentary Wi-Fi and craft amenities. Curiosity is the only compass you will need. Grab a cup of free coffee from Victrola Coffee Roasters, located onsite at Hotel RL, for some of the city's best artisanal coffee, and enjoy it alongside local artists at The Living Stage. A hub for community engagement and entertainment, The Living Stage hosts local artists, musicians, speakers and more. When you're ready to see more of Spokane, take advantage of our onsite bike rental and explore the city at your own pace. Business and event travelers will enjoy Spokane's best event space at Hotel RL. With over 30,000 square feet of flexible meeting space, you'll also be able to host an intimate meeting or a large banquet celebration. Catering and AV equipment are included by our professional staff. Your guests will enjoy our modern space while indulging in stunning views of the Spokane River and Riverfront Park. THE LIVING STAGE From lectures to performances to hands-on demonstrations, The Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Spokane partner: Blessings Under the Bridge. ... more less
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- Also Known As:
- Red Lion Hotel Spokane
- Red Lion Spokane
- Spokane Red Lion