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“Most comfy pillows and a great view”

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Hotel RL by Red Lion Spokane at the Park
Ranked #29 of 46 Hotels in Spokane
GreenLeadersSilver level
seattle wa
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Most comfy pillows and a great view”
Reviewed 24 July 2014

Sleeping comfortably in hotels is not always an easy feat; however the pillows at the Red Lion were terrific! So much so that I checked for a brand tag and have ordered a set for home! The view from my rooms' balconette was that of the pool, the park and cityscape. I spent my morning coffee time before heading back to the conference I was attending outdoors. The room was also very clean and room service timely.

Room Tip: Joining the hotels membership plan is worth it, after only a few stays, I was granted an upgrade.
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Green Features: The option of reusing your linens and towels was made available to help conserve water.
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mowogray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 25 July 2014
Thank you for you the great comments! I am happy you enjoyed our pillows. They are indeed a comfy place to lay your head! Hope to welcome you back in the near future.

Regards,

Brent A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,629 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Ellensburg, Washington
1 review
Reviewed 23 July 2014

My stay at The Red Lion was highly satisfactory, the hotel staff were very attentive, I found the hotel accommodations to exceed my expectations. after spending a busy day shopping with friends it was very nice to return to a peaceful room. I felt at home being able to read before retiring and enjoying a nice cup of tea. I will most definitely stay at the Red Lion Hotel at the Park on future visits to this area.If there was anything I found lacking of this hotel was that it didn't offer massage/spe treatment packages.

Room Tip: I was in a premium room on the eighth floor, the room was very comfortable and quiet. The view was n...
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  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Donna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 25 July 2014
Thank you for the great comments! Your title 'Pure Comfort' defines our hotel. We have many of great massage parlors we can recommend when you visit us next.


Regards,

Brent A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, CA
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 July 2014

My wife and I spent four days in Spokane to attend a friend's wedding at Gonzaga University. It was also a return to Spokane where our family lived 25 years ago. Given its close proximity to GU, the Inn at the Park (as we knew it) was a natural choice. Everything we knew about the hotel was as we remembered it. Neighboring a Riverfront Park and adjacent to the Spokane River, the hotel provided lots of opportunity to walk sound this scenic area. From the moment we entered the hotel the service was excellent and the atmosphere was comfortable. Our room came with a balcony and had a view of the river and the Upper Falls. I'd suggest asking for the executive tower. Your room can have the river view or a pool view. A very family oriented venue, it is also pet friendly. The meals in the hotel restaurant are great and a very nice weekend brunch is available. The rooms are reasoonably sized and clean, the bed was awesome. The grounds are pastoral and the outdoor pool is especially fun with its water slide for kids. We will stay here again on our next trip to a Spokane.

Room Tip: Ask for a room with a river view balcony.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Luka302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 25 July 2014
Thank you for the great review! We hope to welcome you and your family back soon!

Regards,

Brent A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 July 2014

Motel room was clean and very nice and comfortable. Staff was friendly, helpful and professional. Like that the motel is close to the motel.Was the 1st place we have stayed where we had to pay for parking. Otherwise price was reasonable & I would definitely recommend to my friends.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 25 July 2014
Thank you for your choosing to stay with us! We can't wait to exceed your expectations during your next stay.

Regards,

Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montesano, Washington, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

I have stayed at the Red Lion for years now, and I see the attitude changing and the property as a whole is getting kind of the " I don't really care attitude" which is really disappointing because I really used to enjoy coming here. It's too bad that we are becoming just a number here, and no one seems to think they even have to be nice or even smile anymore. Too bad, I will probably look elsewhere at this point.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 25 July 2014
Thank you for taking the time to share your comments with us. I want to apologize for the lack of friendliness and overall service that you experienced during your stay. That is in no way what we stand behind nor is it something we promote here at our hotel. We hope to welcome you back to ensure that these issues aren't the norm and you get the service you deserve and expect.


Regards,

Brent A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane
1 review
Reviewed 22 July 2014

I got the opportunity to stay at the Red Lion Hotel because of a foul up in another booking agency that totally messed up my reservation at another hotel. I was very impressed with the pools, resturaunt/bar, and the breakfast was delicious.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Timothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 26 July 2014
Thank you for the great comments! Although it was an unfortunate booking issue that brought you to our beautiful hotel, we were pleased to welcome you and hope you choose Red Lion for all your future stays as well. Thank you and we hope to welcome you back real soon.

Regards,

Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandpoint, Idaho
Level 6 Contributor
152 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 July 2014

I have stayed here many times and typically have a great experience. The staff are helpful, the rooms are clean, and the amenities are good. This time I had booked through Hotels.com for two queen beds (family of four) and when we arrived they gave us a room with one double bed. We came back down assuming it was a mistake and they informed us they did not have any other rooms available for what we were looking for (had booked). The front desk gal tried to be kind and patient but essentially said it was my fault for booking through a third party site. The manager came out and tried to help (after I asked to speak to her) and the best she could do was an upgrade to another room (still with only one bed) but we would have to pay an additional sum per night stay. They didn't have a roll away bed for that first night, but stated we could call down for the second night on a first come first serve basis for the second night and that we would not have to pay for that (a usual $15 charge). We were able to get the roll away bed but at check out they had charged us and it took forever for them to get it taken off. All other aspects of this trip went well and as previously stated the service was good. I am less enamored of the hotel than I previously was.

Room Tip: Apparently don't book through a third party.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Michelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, 26 July 2014
Thank you for your review! I want to apologize for receiving the wrong room type upon arrival than what you booked. I want to also apologize that you felt since you booked outside of our website that you had no options and that couldn't be further from what we stand behind. We value each and every guest and I will take the proper steps to coach my team on ensuring this occurs. We hope to welcome you back in the near future.

Regards,

Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel RL by Red Lion Spokane at the Park

Property: Hotel RL by Red Lion Spokane at the Park
Address: 303 W. North River Drive, Spokane, WA 99201-2255
Region: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Spokane
#14 Business Hotel in Spokane
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel RL by Red Lion Spokane at the Park 3.5*
Number of rooms: 402
Official Description (provided by the hotel):
Explore Spokane as a local. Hotel RL by Red Lion Spokane at the Park, located on the banks of the Spokane River, is your key to downtown Spokane. Our new modern guest rooms and suites lie steps away from Riverfront Park and local attractions like the Spokane Convention Center and some of the city's best restaurants and cafes. We have all the features you need, like complimentary Wi-Fi and craft amenities. Curiosity is the only compass you will need. Grab a cup of free coffee from Victrola Coffee Roasters, located onsite at Hotel RL, for some of the city's best artisanal coffee, and enjoy it alongside local artists at The Living Stage. A hub for community engagement and entertainment, The Living Stage hosts local artists, musicians, speakers and more. When you're ready to see more of Spokane, take advantage of our onsite bike rental and explore the city at your own pace. Business and event travelers will enjoy Spokane's best event space at Hotel RL. With over 30,000 square feet of flexible meeting space, you'll also be able to host an intimate meeting or a large banquet celebration. Catering and AV equipment are included by our professional staff. Your guests will enjoy our modern space while indulging in stunning views of the Spokane River and Riverfront Park. THE LIVING STAGE From lectures to performances to hands-on demonstrations, The Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Spokane partner: Blessings Under the Bridge. ... more   less 
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Also Known As:
Red Lion Hotel Spokane
Red Lion Spokane
Spokane Red Lion

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