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“Average hotel stay” 3 of 5 bubbles
Review of Red Lion River Inn

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Red Lion River Inn
Ranked #24 of 46 Hotels in Spokane
Yakima, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Average hotel stay”
3 of 5 bubbles Reviewed 6 July 2014

The staff was amazing the front desk clerks were very professional and helpful. One of the desk clerks found a local shooting range so my sons and I could take my brother in law and nephew out shooting an AR for the first time. The cleaning staff was very good at their job my room was cleaned very well. Poor planning for parking on the 4th of July the parking lot filled up fast with locals coming for the fireworks show on the river. The hotel hired security to help this issue it was too little too late. The restaurant was exceptional the food was wonderful if a bit pricey. In both of the rooms the air conditioners didn't work very well and the rooms were uncomfortably warm. The hallways were very hot as well, it was as if they don't use air conditioning for the hallways. The hallways smelled unpleasant. Overall the hotel was ok but not worth the price. I normally stay at the Red Lion at the Park which is down the street I think I'll continue with that practice.

  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 23 July 2014
Thank you very much for your review. I was glad to read all your wonderful comments about our staff from the front desk to the Housekeepers! I will be sure to share. I did want to extend an apology on behalf of the hotel for the unfortunate events that you experienced that made your stay not 100% positive. Its all great feed back and I can assure you we will look into these items right away~ Thank you again.
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652 reviews from our community

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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Seattle
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

The hotel is conveniently located next to the Gonzaga Univ campus and a short 5 minute walk from the center of downtown Spokane and Riverfront Park. The Spokane river runs just in front of the hotel and has easy access to the Centennial Trail, a paved walking, running and biking path that runs on both sides of the river. The hotel is clean and comfortable, with spacious rooms. Tennis courts, exercise room, basketball court, two pools. In the afternoon and evening you can enjoy Ripples Lounge and Grill. The staff of the hotel was very friendly and helpful. We will definitely return.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank maxdanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 5 July 2014
Dear Max,

It is so great to hear how much you enjoyed your time with us! We understand how fantastic the convenience of both Gonzaga campus and the downtown paths/park can be. We are even more excited that our staff were able to provide you with excellent service and assistance, and look forward to doing it again sometime soon!
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Nelson
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

We have stayed here twice before on an annual basis. I have found that the property is starting to show some need for upgrading (carpeting appears to be soiled but likely needs replacement). The sliding door security bar was in need of repair and the grounds around the pool act. are in desperate need of attention. The staff are very friendly, and helpful. We will come again and hope to see things a little improved.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Rodrik V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 29 June 2014
Dear Rodrik,

We are so happy to hear that you stay with us on such a regular basis! We are always looking for ways to repair and keep ourselves to the high standards that both you the customer, and us the hotel hold ourselves to. We appreciate that you have given us specifics so that we can work on those as soon as possible! Thank you for taking the time, and we look forward to showing you when you return how we have improved!
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1 review
5 of 5 bubbles Reviewed 27 June 2014 via mobile

Staying at this hotel has been wonderful. From the friendly and helpful staff, to the great food and inviting dining experience, not to mention the very clean and beautiful rooms. I have definitely enjoyed my stay here and look forward to coming back. If you are in Spokane and looking for a hotel to stay at, look no further...the red lion river inn in Spokane Washington is by far the number one choice!

Stayed June 2014, travelled with family
Helpful?
Thank Melissa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 29 June 2014
Melissa,

It warms our hearts so much to hear that we are your 'home away from home!' We consider all of our staff a large family and do our utmost to cultivate an environment that promotes familial respect and consideration for not only our guests but our staff as well! It is so encouraging to know that we are successful! We look forward greatly to having you return and stay with us again.
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Spokane
1 review
5 of 5 bubbles Reviewed 27 June 2014

I was impressed by how much the staff cared. The room was great, I'm not sure that it could have been any better. The restaurant served great food and the view was amazing. Definately plan on returning.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Carl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 29 June 2014
Dear Carl,

Our caring staff is our greatest asset, and we make it our priority to make sure to nurture that nature in everyone we employ. We have taken great care to piece together the brightest, kindest, hardest working people we can find and it is great to hear we have succeeded!! We look forward to your return, and thank you for providing us with the feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalispell, Montana
Level Contributor
6 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 26 June 2014

I always stay at this hotel because it is very clean, comfortable beds and rooms. I like the ground floor rooms which open onto the gardens and easy access to the riverside walk. It is also a very pleasant, short walk into town.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 5 July 2014
Dear Mary,

Yay! Thank you for staying with us and making us your home away from home. We value you and appreciate your feedback (both good and bad)! It is very encouraging to hear that our rooms maintain our company-wide standard of both comfort and cleanliness. We also greatly love to hear how much our guests enjoy our gardens and river walk! We spend a lot of time trying to perfect every lovely and lush detail, and consider ourselves incredibly blessed to live and work in such a lovely area. We hope to see you again soon!
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Washington
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 June 2014

I wish I would have had a pedometer. I honestly think I walked about a quarter mile through the halls on the way to the lobby/restaurant. I appreciate the exercise, but be warned if you have small children or mobility issues. It's a typical, somewhat dated, dimly lit Red Lion. The staff is all very nice, very helpful. The breakfast leaves something to be desired, compared with other Red Lions we have stayed at. In all, it's not bad, we were there for a baseball tournament. The location on the river is lovely, but I was too busy trying to find my way out of the maze of hallways to get out there. The staff is great, they get 5 stars, the facility, 2 stars.

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Mamalatte4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelAndrade, Front Office Manager at Red Lion River Inn, responded to this review, 29 June 2014
Dear guest,

We are so sorry to hear that you had difficulties with the length of our hallways and that the breakfast was not quite satisfactory. We try to keep people who let us know they have mobility issues as close to the front desk as possible, and should location be a specific need we try to accommodate that to whatever specifics the guest needs. We appreciate you letting us know that we can improve our breakfast and are very happy that you found our staff helpful!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion River Inn

Property: Red Lion River Inn
Address: 700 N Division St, Spokane, WA 99202
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 46 Hotels in Spokane
Price Range (Based on Average Rates): £
Hotel Class:3 star — Red Lion River Inn 3*
Number of rooms: 245
Official Description (provided by the hotel):
The Red Lion River Inn is a quiet urban hideaway nestled along the beautiful north bank of the Spokane River in Spokane Washington. Just steps from Riverfront Park and the Centennial Trail, our guests have easy access to Gonzaga University, the Convention Center, and the INB Performing Arts Center as well as Spokane's best shopping, entertainment, restaurants and the downtown business district. We are also close to Spokane Veterans Arena and 10 miles from Spokane International Airport.Each of our guests can be assured of friendly Northwest hospitality and exceptional service. We offer 245 tastefully appointed, contemporary rooms and suites furnished with comfort in mind. Other comforts include Red Lion's signature beds featuring Sealy pillowtop mattresses and Eco Fresh Environmentally Responsible Products (ERP). Deluxe rooms feature king-sized beds with beautiful river views. All rooms include complimentary wi-fi and also complimentary parking and airport transportation.If resort-style fun is what you're looking for, activities abound with two seasonal outdoor pools and a fitness center as well as volleyball, tennis and basketball courts available for your pleasure. For your next event, our 2,800 square feet of meeting space can accommodate groups of up to 250.We offer Red Lion's signature Roaring Start Breakfast... and don't forget, kids 10 and younger eat free with each adult. ... more   less 
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Also Known As:
Red Lion River Hotel Spokane
Red Lion Spokane
Spokane Red Lion

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