This hotel needs a *Zero* star rating based on the following: My boyfriend and I made a reservation for a room on the way to Spokane. When we first arrived, an unpleasant female employee originally told us that she couldn't find out reservation even though we booked it ten minutes prior to arrival. She ended up finding us (thankfully), gave us our key cards, and we proceeded to walk to our room. The walk to the room was a tell-tell sign that this place was a disaster. The outside of the hotel is in horrible condition as it is dingy, dark, and in need of a major renovation. When we walked by other rooms, the door mats outside of each room looked like they had been soaked in battery acid and were rotting away. When we reached our room and opened the door, the room that the employee gave us was already occupied by someone else! The bed was unkempt and there were stuffed animals in the bed and other items indicating that the room was still in use. We immediately went back to the lobby to tell the female employee. She gave a blase response, acted like we must have been mistaken and that she couldn't have made that mistake, and offered no apologies. We immediately cancelled the hotel and booked it out of there since we did not feel safe! Based on this experience, I am sorry to say that we WILL NEVER STAY AT A DAYS INN CHAIN HOTEL EVER AGAIN! I hope the manager sees this review and gives feedback to the female employee working on the evening of Sunday, September 15th. If you are looking for a good quality place to stay that is clean, safe, and has friendly employees, we strongly recommend the La Quinta Inn in Spokane Valley. Adios Days Inn!
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- Also Known As:
- Days Inn City Hotel Spokane
- Spokane Days Inn