I really liked this place. Hard to go wrong in such a beautiful setting, but they were really trying. A lot of the negative reviews have been for the service. Believe me they are working on this issue. The staff was extremely friendly and would ask me 2-3 times per day if I needed anything. They saw I had a baby, and offered me a crib. I told them I had my own pack and play and they followed up by asking if I needed sheets and blankets for it. Nice touch. The kitchen unit I had was full of sunlight and the cooking stuff there was simple but adequate. The bed was amazingly comfortable, high thread count sheets, nice comfortable, good mattress and pillows.
If you are not staying in a kitchen unit and want more space, there is a large recreation hall with comfy couches, tables that can seat your whole party for dinner, and even TV and internet for emergencies. It would be really, really nice if they would update their board games, the ones we found were completely hammered and did not have all the pieces. This would be a low cost and effective way to promote the unplugged atmosphere of the place. It would also be nice if they included cards and maybe poker chips in the rec room. They do have a really nice pool table there.
There is also an outdoor picnic area with a fire place overlooking the lake that is also really nice.
The one complaint I have is the restaurant. The food was not great, we ordered the fish and chips and were served french fries that were old, overcooked and inedible. I always believe in telling the staff the negatives and let them fix it before I give a bad review, so I told the waiter. He said he would look into it and also bring us fresh fries. He walked off and we never saw him again. Pretty lame. In general, the service at the restaurant was pretty bad. Surly kids who didn't seem like they wanted to be there. You are much better off sucking it up and going 2 miles up the road to the bakery. Better yet, go to the organic farm halfway up the road to the bakery and get all the produce, goat dairy products, honey, and loads more from the friendly farmer.
- Official Description (provided by the hotel):
- This amazing Lodge overlooks pristine Lake Chelan in the North Cascades National Park in Washington state. Here, our first priority is to assist our guests in completely disconnecting and enjoy the beauty of the nature that surrounds. There are no telephones in your guestrooms, there is no internet access, and the only way to travel here is by water ferry, seaplane or by hike. ... more less
- Also Known As:
- North Cascades Lodge At Stehekin Washington