The lodge is a lovely place to stay and most employees are lovely as well. One grouchy bus driver dampened the day a bit but at least gave us a good story to tell later. Housekeeping was excellent; made every effort to hustle and get our room ready given a tight turnaround. Advice to managers would be to offer customers a clearly marked, covered place to put their bags while they wait for a check-in time that can potentially be up to 2 hours after they get off the boat. Consider offering a complimentary bus ride for those folks waiting for their rooms. They could take a ride and see a few sights while waiting. This seems like a low-cost way to keep customers happy while they wait. Other options might be a complimentary fountain soda or a kayak rental. Other than that, great vacation!
- Official Description (provided by the hotel):
- This amazing Lodge overlooks pristine Lake Chelan in the North Cascades National Park in Washington state. Here, our first priority is to assist our guests in completely disconnecting and enjoy the beauty of the nature that surrounds. There are no telephones in your guestrooms, there is no internet access, and the only way to travel here is by water ferry, seaplane or by hike. ... more less
- Also Known As:
- North Cascades Lodge At Stehekin Washington