I can't believe how crappy our stay was at this place. First of all, it is run by total idiots. We called the night before to see what time we could check in, and were told 11AM. when we arrived at 11:30 AM, we were told that the check in time is at 2pm. I asked if the room was ready early and the manager looked out the window and said..."yep, looks like it". We went to the room and the maid was still parked in front of our dirty room. So, we left, went and got some food for the following mornings breakfast at a friends house and came back to load the fridge. Later that evening we went to a wedding and came back to find the refrigerator off, all the food warm, and water all over the floor and much of our clothing soaked! Long story short, they made us stay up for almost three hours while we waited for them to come check out the fridge....the manager and her husband show up and unplug the fridge and plug it back in. We told them that we had to throw out all the breakfast food and he downright told us that we were lying and trying to get a free night out of it! Before they showed up, the toilet broke, we were able to fix that on our own thankfully. To top things off, I went to the front desk to replace the towel we had to use to mop up the refrigerator mess and was sent to FIND the maid.The maid gave me a VERY hard time, and was completely inappropriately rude, acting like it was REALLY putting her out to get me a replacement towel...hello, I know maid work sucks, I have done it.....don't take it out on me !! I have stayed at many hotels in my day, and being from the local area, am always happy to support local business. That said, I WOULD NEVER RECOMMEND this hotel. There was also hair all over the floor and tub and when I tried to iron my clothes on the table, there was food stuck to the table that got all over our nice clothes for the wedding we were attending. This place is a real dump.
- Official Description (provided by the hotel):
- The Sumner Motor Inn is located within very short distances to many favorite things to do in Sumner. Whatever you are here for; an event at the Sumner Performing Arts Center or visiting the well-known Windmill Nursery, we have you covered. We offer 39 rooms both Smoking and Non-Smoking in seperate buildings to ensure your comfort. Also we offer you Free High-Speed Wireless Internet at no additional cost. ... more less
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