Beds are comfortable, location is horrible! Do not believe staff or management care about their guests. Not sure what to say about staff due to their policies (that I’m not privy to) I either got lied to twice or management lied to me!
The story: Stayed on a Sat. for the state fair. We got back to the hotel at 0130 as we pulled into the very full parking lot we were dodging not to hit people that were crossing the st to get to the parking lot! People were everywhere yelling and screaming and numerous fights around us. I and my husband were afraid to get out of vehicle! When I called the hotel, I was told you can cancel your reservations, and the bar would be closing @ 0200 and that the bar has their own security guard and will take care of the problem, as one security guard ran passed our vehicle trying to mass a drunk person. Two security guards trying to control over 60 drunken people, I told them they needed to get the real police there! My concern of being scared wasn’t taken serious by this front desk person!
Next morning when we checked out we were told by another desk person they contract to the bar for parking! I told her how scared we were and she too, acted like it was no big deal and advised this has been happening the last 2 weekends, and she advised the head housekeeping has been finding interesting stuff in the parking lot on Sun. mornings.
I contacted the motel management later to advise them of what was going on in there motel parking lot on the weekends! She down played it acted like it was no big deal and she told me, “I’m sorry you got some miss leading info, we don't contract to the bar for parking"!!? She neither took this complaint serious.
- Official Description (provided by the hotel):
- Welcome to the Red Lion Hotel, Tacoma Washington's favorite hotel. Conveniently located at the south end of Tacoma, our renovated, non-smoking hotel features a beautiful granite entry, 119 guest rooms and amenities like complimentary wi-fi, extended continental breakfast and complimentary parking. Additional hotel amenities include our complimentary business center and guest laundry facilities. Our guestrooms are designed with your comfort in mind and feature with a warm rich color palate. Guestroom amenities include plush Sealy pillowtop beds, complimentary wi-fi, EcoFresh Environmentally Responsible Products (ERP), television with Showtime® and satellite channels, coffee makers, hairdryers, large mini refrigerators, microwaves, irons and ironing boards. Many of our guestrooms offer breathtaking views of Mt. Rainier. At the end of the day, work out in our fitness center or relax in our indoor swimming pool and spa. ... more less
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- Also Known As:
- Red Lion Tacoma Hotel Tacoma
- Tacoma Red Lion