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“Tacoma Red Lion Hotel”

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Red Lion Hotel Tacoma
Ranked #13 of 28 Hotels in Tacoma
Salem, Oregon
1 review
“Tacoma Red Lion Hotel”
Reviewed 8 July 2014

Perfect welcome from receptionist, Margaret, made us feel that this was going to be the right place to stay. However, be wary of pool and jacuzzi. Green water just doesn't seem to illicit confidence in any vacation goer. Management may want to nip this in the bud ASAP.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Ricky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDLIONHOTELTACOMA, Manager at Red Lion Hotel Tacoma, responded to this review, 9 September 2014
At the Red Lion Hotel Tacoma we strive to provide the best service and accommodations. We are working to improve the hotel daily and we are sure to meet your expectations in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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361 reviews from our community

Traveller rating
    93
    76
    66
    46
    80
See reviews for
126
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25
97
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Racine, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

Breakfast was fantastic, rooms spacious and comfortable, SUPER quiet, pool was nice, jacuzzi could have been warmer and the jets were being repaired, but that is the only thing that I would have liked to have been better!!! HIGHLY recommended!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDLIONHOTELTACOMA, Manager at Red Lion Hotel Tacoma, responded to this review, 9 September 2014
At the Red Lion Hotel Tacoma we strive to provide the best service and accommodations. We are working to improve the hotel daily and we are sure to meet your expectations in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

We arrived at the hotel on 6/26, the hotel had a sign up, saying the pool was out of commission on Friday ONLY, then it turned out to be the whole Weekend. They changed it sign to out of commission until Monday. As a family of 4, I book hotels based on swimming pools for the kiddos, this one had one but it was out of commission for the 3 nights.

The breakfast was supposed to be a continental breakfast with waffles, eggs, sausages and etc. The first day they had waffles, but the two other mornings, the waffle was missing. Then they ran out of yogurt and waffles the last day. It looks like they did not order enough to sustain the amount of people at the hotels for the last two breakfast we were there. The breakfast room was small, and we had to stand to eat for one of the breakfast.

Then the maid service didn't come until 2:30 pm in the afternoon one day. We came back at 2 pm and thought it was going to be cleaned up, but it wasn't. We said No, we didn't want to be interrupted, because we didn't want to leave the room, especially waiting outside for them to clean it.

We were in room 228, and this was right next to the elevator, ice machine and soda machine.
We heard the elevator motor, ice machine and soda machine every time someone used it. There was no sound barrier AT ALL. Avoid room 228 for this hotel!!!! They gave us two keys, one of them didn't work, but this was not a big deal compared to the rest of the stay.

I called to complain, but all they did was apologize for the inconvenience. Apologize all you would like, but I would NOT recommend this hotel for a family.

Room Tip: Avoid room 228!!
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Tacoma, responded to this review, 9 July 2014
We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. I would like to truly apologize for the location of your room and that the pool was out of order during your stay. I am sorry to hear that the breakfast buffet did not offer a variety of foods throughout your stay as well. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dupont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

Had a two night reservation but left after one. The hotel was rather old and grungy, all night we could hear road noise from the adjacent Interstate 5 and dogs barking at all hours. When I'd go out to my car I saw some rather suspect looking individuals always roaming near the hotel entrance. Added to that a "secure" entrance had been propped open overnight to the hotel allowing anyone free access to the guest room area. After I told them I was checking out early costs totaled $134. Absolutely not worth half of that to stay there one night! Strongly recommend avoiding.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveler9832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Tacoma, responded to this review, 9 July 2014
We appreciate you taking the time to comment about your stay with us as your feedback is important when providing excellent service to our guests. I apologize greatly for the experience that you encountered with noise from the Interstate and other guests pets. I would like to apologize for the individuals around the entrance to the hotel and that one of the secured doors was left propped open. We make every effort to ensure our guests are safe and comfortable and address situations that arise when other guests infringe upon that.
We do value you as a guest and we are always looking for ways to enhance our guest experience and do hope that we will have the opportunity to serve you better on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 June 2014

This hotel was okay for one night, but wouldn't stay any longer. The rooms were clean, but the hotel itself was old. The pool was closed for maintenance which was disappointing. The breakfast was not good. If you like bread and waffles it would probably be okay, but there wasn't any fruit or yogurt. We ate breakfast at another restaurant down the block. It's okay if you need a hotel on your way to Seattle for a night. Otherwise I wouldn't recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDLIONHOTELTACOMA, Manager at Red Lion Hotel Tacoma, responded to this review, 9 September 2014
At the Red Lion Hotel Tacoma we strive to provide the best service and accommodations. We are working to improve the hotel daily and we are sure to meet your expectations in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
8 reviews
Reviewed 26 June 2014

My husband and I stayed here on our 1st anniversary trip. It was very noisy being so close to the freeway and a busy street. We had a hard time sleeping because of the noise and because the bed just wasn't comfortable. It seemed mostly clean but lacking in detail - there was gum on the ceiling and toothpaste on the bathroom wall. The hot tub was ok one night but the other night it was murky and gross. The worst part of the stay was finding bug bites on me when we got home - it's certainly not from our new mattress and the thought of carrying bed bugs home grosses me out so much! We won't stay at this Red Lion and will probably avoid the chain in the future.

Room Tip: Another hotel.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Tacoma, responded to this review, 9 July 2014
We would like to apologize for the inconveniences you experienced during your stay. I would like to apologize for the condition of the room and that your bed was not very comfortable. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmer, Alaska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2014

This hotel was seriously run down. Our room looked ok at first glance but upon closer inspection, everything was very shabby and grungy. The side entrance closest to our room was filthy and I didn't feel safe entering through that door. The hotel is not in a good area and I was really nervous staying there. Wouldn't stay here again. Our AC unit clicked and popped all night, keeping me awake. The pool area was not well kept and grungy.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank JReed83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Tacoma, responded to this review, 8 July 2014
We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. I would like to truly apologize for the condition of the hotel and that your air conditioning unit was so loud. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Tacoma

Property: Red Lion Hotel Tacoma
Address: 8402 S Hosmer, Tacoma, WA 98444 (Formerly Sherwood Travelodge)
Phone Number:
Region: United States > Washington > Tacoma
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 28 Hotels in Tacoma
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Lion Hotel Tacoma 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the Red Lion Hotel, Tacoma Washington's favorite hotel. Conveniently located at the south end of Tacoma, our renovated, non-smoking hotel features a beautiful granite entry, 119 guest rooms and amenities like complimentary wi-fi, extended continental breakfast and complimentary parking. Additional hotel amenities include our complimentary business center and guest laundry facilities. Our guestrooms are designed with your comfort in mind and feature with a warm rich color palate. Guestroom amenities include plush Sealy pillowtop beds, complimentary wi-fi, EcoFresh Environmentally Responsible Products (ERP), television with Showtime® and satellite channels, coffee makers, hairdryers, large mini refrigerators, microwaves, irons and ironing boards. Many of our guestrooms offer breathtaking views of Mt. Rainier. At the end of the day, work out in our fitness center or relax in our indoor swimming pool and spa. ... more   less 
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Also Known As:
Red Lion Tacoma Hotel Tacoma
Tacoma Red Lion

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