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Howard Johnson Inn & Suites Tacoma Near McChord AFB
Ranked #18 of 28 Hotels in Tacoma
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348 reviews from our community

Traveller rating
    54
    80
    81
    70
    63
See reviews for
173
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53
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Greenville
1 review
5 of 5 bubbles Reviewed 30 December 2013

This is our second time staying at this facility. This time I got the double room. It was very nice to have 2 bathrooms and extra space to sit and visit with family. Employees VERY NICE. they went way out of way to make sure our stay was good. On request we got a microwave and mini fridge for our room. Good selection of food for breakfast. Very clean facility. This is located right off the highway and if you make a left out of the motel, its just a couple blocks away from all kinds of restaurants.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Timothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yameekia S, General Manager at Howard Johnson Inn & Suites Tacoma Near McChord AFB, responded to this review, 31 December 2013
Hello, Thank you for staying with us. I’m glad your stay here was pleasant and our staff was helpful. Being centrally located near JBLM is great. I’m happy to know we were able to provide ac comfortable stay while you were here visiting your son. Please consider us in the future when you travels bring you back to Tacoma.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, OR
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 10 November 2013 via mobile

We booked the deluxe hot tub room online. When we checked in they informed us that the website had "oversold" the rooms and they had to put us in a different room without the hot tub. They didn't even offer a discount or anything for the inconvenience..I had to ask for a discount. They blamed the booking site (which was THEIR website) for the issue...they couldn't even admit it was their fault. Oh..and they knew of the over booking early in the day and didn't bother to call or email me. That's bad service.

The room was two hotel rooms connected, so it was big..and awkward. Instead of having one bed in one room and another in the first room with the tiny old couch they put them both in the second room. For parents with multiple children this meant no privacy. Not to mention the really awful layout of the living room area. Only one lamp in the living room..it was so dark!

The room was very clean though, they had new tvs and the woman at the front desk was really nice. That's the positive things I have to say.

Back to the issues..
No smoke alarm in the second room..just wires hanging out of where one is supposed to go.
Holes the size of my thumb in both closets.
No comforter on beds. Just thin fuzzy blankets between two sheets..its COLD out people!! We were cold all night!
Wires for the phone and cable were strewn about all crazy like...we have a dog and a two year old..This is a safety hazard.
The toilet in the first room was clogged and tried to overflow. And the toilet in the second bathroom ran the whole time.
The curtain was busted.
There was sharp metal sticking out the back of the chair in the living room..again a safety hazard for kids.
Towels were frayed and mis matched.
Blankets had stains and holes.
Breakfast was simple. The only fruit was bananas that were overly ripe..my kids filled up on carbs.

Honestly the hotel could be so much nicer if they spent more time and money on maintenance! Also on new bedding and towels.

I don't like leaving negative reviews, but I'm leaving this one so that hopefully they will make some improvements.

Stayed November 2013, travelled with family
Helpful?
Thank kickstartmyheart7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yameekia S, General Manager at Howard Johnson Inn & Suites Tacoma Near McChord AFB, responded to this review, 12 November 2013
Thank you for your response. It was a pleasure speaking with you directly in regards to your recent stay at our property. I'm happy I was able to provide a resolution to your concerns. Knowing that all issues that were addressed in your response have been rectified and completed I welcome you and your family's return to Tacoma. Once again we look forward to accommodating you back on your future stay in Tacoma. Please don't hesitate to contact me directly at the property with any additional questions or concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Howard Johnson Inn & Suites Tacoma Near McChord AFB

Property: Howard Johnson Inn & Suites Tacoma Near McChord AFB
Address: 8726 S Hosmer St, Tacoma, WA 98444-1837 (Formerly Howard Johnson Inn & Suites Tacoma/Joint Base Lewis-McChord)
Phone Number:
Region: United States > Washington > Tacoma
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 28 Hotels in Tacoma
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Inn & Suites Tacoma Near McChord AFB 2*
Number of rooms: 67
Official Description (provided by the hotel):
Located on Interstate 5 the Howard Johnson Inn And Suites has been newly remodeled. Within minutes of Joint Base Lewis-McCord and Madigan Army Hospital we are a perfect fit for long term stays with numerous two room suites. The Tacoma Dome and Tacoma Area Conference Center are close by without the burden of the Downtown Tacoma traffic. We offer free Continental Breakfast and free Wi-Fi internet access in all guestrooms and public areas. Go for a swim in our seasonal outdoor pool and spa. Our hotel offers guest laundry service and free parking for vehicles of any size. ... more   less 
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