We had a very long day with cancellations of flights, our baggage was trying to earn more frequent flier mileage than our original flight plan (the bag didn't arrive with us)...and we were simply ready to relax for a night at a comfortable/helpful staffed hotel - We got that and we were thankful !! They took care of our basic needs with toothbrushes etc, they had clear printed directions for us to find a walmart near the hotel to buy necessary items until our bags rejoined us...and most importantly they were friendly and accomodating with every need/request we had. They defused a very frustrating situation with kindness & understanding of a travel problem. As we continued during our four night stay we noticed that every team member always had a smile and a "Good Morning" or "Good Evening"...the really nice part of that was it didn't seem forced...they seemed like they enjoyed being there and simply cared how the guests were doing. I would recommend this location to everybody with the need to overnight in the Tacoma Washington area.
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- Also Known As:
- Hampton Inn And Suites Tacoma-Mall
- Hampton Inn & Suites Tacoma-Mall Hotel Tacoma
- Hampton Inn Tacoma
- Tacoma Hampton Inn