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Quality Inn & Suites Toppenish - Yakima Valley
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Reviews (73)
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61 - 66 of 73 reviews
Reviewed 13 September 2011

The hotel was immaculate from the bedding to room setting(s). I travel alot, this is probably one of the best hotels I have stayed. The staff is awesome.

Room Tip: Rooms on the ground floor are more convenient.
  • Stayed: September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Thank Leonard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJProperties, Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this reviewResponded 18 July 2013

Dear Leonard C,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

RICKY PANCHAL
GM
QUALITYINN& SUITES
5098655800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2011

I thought this hotel was overrated and overpriced even with the discount we received. It is clean. The lighting is good, especially for reading in bed. The refrigerator in the room is larger than the typical hotel fridge. The room we were in was spacious, but there was a post in the middle of it and I was put off by the jacuzzi directly across from the bed--you have to draw the blinds if you want to use it with any privacy (this was a ground floor room.) The sofa was too soft. They advertise free Wi-Fi in the rooms, which there is, but there's no secure line so you can't check anything personal, so what's the point. Furthermore, because of the jacuzzi, there's no desk to put the computer on and the electrical outlet to plug it in was behind a heavy wardrobe. That said, if you want to stay in Toppenish, this may be the best you can do. But we got a better room for a much better price in Yakima.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank paokano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJProperties, Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this reviewResponded 18 July 2013

Dear paoseattle,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

RICKY PANCHAL
GM
QUALITYINN& SUITES
5098655800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2011

Very well kept. Ricki and staff are very friendly. We stayed there a few months ago and it was so nice we made the drive from Yakima to stay again.!

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oldguy9511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJProperties, Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this reviewResponded 18 July 2013

Dear Oldguy9511,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

RICKY PANCHAL
GM
QUALITYINN& SUITES
5098655800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2010

From the moment I called for directions to the time my husband and I arrived we were treated like our business was valued. I am a clean freak, and I can tell you from the lobby to the room was clean. Couch was comfortable, bed was awesome. Good area of town even saw police drive through parking lot. I felt comfortable and secure. I have never taken the time to make a review but this place was great!

  • Stayed: October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank party589268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJProperties, Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this reviewResponded 18 July 2013

Deat Party589268,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

RICKY PANCHAL
GM
QUALITYINN& SUITES
5098655800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2010

I forgot to bring my required helmet for a bicycle ride about 22 miles from this hotel. The manager searched the Web and found three bicycle shops in a nearby city, with street addresses but no driving directions. I tried programming an address into my GPS, which said, "No such address". He watched me make a second try, learning the keyboard operations at once, and put the correct city name into the GPS, which then drew me a map to the bike shop. I reached the shop in time to buy the needed helmet, had a good sleep that night, a great breakfast the next morning, and a happy ride, helmet and all.

The manager is highly intelligent , competent, and tolerant of customer errors.

  • Stayed: October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
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Thank RoadScholarSeattleWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJProperties, Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this reviewResponded 18 July 2013

Dear RoadscholarseattleWA,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

RICKY PANCHAL
GM
QUALITYINN& SUITES
5098655800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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