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“Not a great airport option”

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Courtyard Seattle Southcenter
Ranked #7 of 18 Hotels in Tukwila
vancouver, bc
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Not a great airport option”
3 of 5 bubbles Reviewed 9 August 2014

The staff was, as you would expect, helpful and friendly, though the errant directions given to me by the front desk added a half an hour of wayfinding to the end of my long day. My complaint about this airport hotel us that the shuttle only runs to/from the airport once an hour. That is unusually infrequent for an airport hotel, and can be a real bummer if you have an early morning flight to catch. The explanation I was given was that traffic made more frequent trips to the airport too hectic with the one van. If you're an "airport hotel" get another van.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank yvrkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 11 August 2014
Thank you for your feedback. We make every effort to ensure a flawless stay with us, and I’m sorry it appears we could have made a better to effort to accommodate your need for a more frequent shuttle to the airport. Your suggestion of another van is something that might be considered to help with a more frequent option for our guests. Again thank you for your comments, and we hope to see you again when you are in the area.
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334 reviews from our community

Traveller rating
    106
    159
    44
    12
    13
See reviews for
116
72
28
79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Hamburg, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

Great time in Seattle and the hotel was great to us as well especially Vivi and Jessica.
They made our nights pleasant and the breakfast service was great! All I have to say is -- they are now getting into "the 7 habits of highly effective people" at this location.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Bobuaw897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 26 October 2014
Thank you for recognizing 2 of our wonderful associates. They are definitely examples of Marriott’s “Spirit to Serve” culture. I’m happy you enjoyed your stay.
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Belo Horizonte
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

It seems that the hotel has been fully renovated, brand new lobby and spacious rooms. The location is great, near a Target, Bed Bath and Behond and a big mall with all the nice stores you could ask for. There is also many restaurants around, and you can walk everywere around. They have free shuttle service from/to airport which is also nice. There is a Starbucks inside the hotel, and that where you can grab something for breakfast (not too may options thou). I would definately stay there again.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Marinasousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 26 October 2014
Thank you for your comments and feedback regarding the hotel. I’m happy you were able to take advantage of the many offerings of the hotel. We look forward to seeing you again in the future.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 August 2014

I stopped by after work, Vivi and Jessica were phenomenal. You could tell that they were definitely used to working with customers. They both made small talk, and made me feel welcomed. They informed me that there wasn't a full bartender, but accomodated and made me margarita anyways. I should note that it was a little pricey, but still good!

  • Stayed August 2014
    • Location
    • Cleanliness
Helpful?
1 Thank kennnyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 25 September 2014
Thank you for your comments regarding our team members. Vivi and Jessica truly embody the culture of Marriott hospitality, and I am lucky to be able to work with them daily. Thank you again, and we hope to see you again for another margarita.
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Vancouver, Canada
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

This hotel is nice and close to Seattle SeaTac Airport but in a quieter part of town compared to the main strip. If you're driving it is about a 6 minute drive but for travellers hoping to park'n'fly they have a great parking option that includes a shuttle to the airport. The reception staff were amazing and welcomed our kids which made us feel very welcome. The hotel has a great courtyard with a nice patio area with tables and chairs. The hotel is clean and the decor current. A nice feature is the coffee shop in the lobby but be aware it doesn't open until 7:00am; still the staff were accommodating and willing to let us have access to the toaster.

Room Tip: A courtyard facing room is a must have because it is nice and quiet and looks into the courtyard pat...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank GroveMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 25 September 2014
Thank you for staying with us and your kind words. I am happy that you were able to take advantage of our Park n Fly option that we provide for guests who might be taking a trip or vacation. I’m sorry you weren’t able to experience to Bistro concept, since we open at 7am on the weekends, and 6am during the week. I hope we can see you again before your next trip, and I am glad your kids had a great time as well.
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Boise, Idaho
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

We stayed 2 nights. It was clean. Sofa bedding was missing the sheets. Had to call twice to get them. Overall, good hotel. Small pool that was usually crowded, but clean. Coffee shop in lobby was nice.

Room Tip: Sofa bedding was missing the sheets. Had to call twice to get them. Overall, good hotel. Small pool...
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  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank stocktontari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 25 September 2014
Thank you for your feedback. I am sorry that we didn’t promptly respond to your request, and it is not indicative of the hotel staff. This is a great learning opportunity for the team to make every request a priority to ensure a great stay for all our guests. Thank you again, and I hope you we come back again and give us another opportunity to shine at giving great customer service.
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Saint Louis, Missouri
Level Contributor
256 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

The hotel is very convenient to the Seatlle airport and takes only about 6 minutes to get there. It also has a shuttle if you are not driving. The best feature is the outside patio. It has a nice fountain and table and chairs. The only bad thing was that I left an article behind and the housekeeping staff could not find it. I tried for six days to get it. Free parking. Clean and up to date.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ram1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEASC11, General Manager at Courtyard Seattle Southcenter, responded to this review, 25 September 2014
Thank you for your comments. I am happy you found the hotel convenient to the airport, as well as, our shuttle option for guests. However, I am sorry we weren’t able to find the item you had left behind. We have a procedure in place for items that are recovered by the staff to ensure items can be returned in a timely manner. Thank for staying with us, and we hope to see you back.
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Additional Information about Courtyard Seattle Southcenter

Property: Courtyard Seattle Southcenter
Address: 400 Andover Park W, Tukwila, WA 98188-3329
Region: United States > Washington > Tukwila
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Tukwila
#6 Business Hotel in Tukwila
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Seattle Southcenter 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Seattle Southcenter Hotel Tukwila
Courtyard Hotel Tukwila
Courtyard Tukwila
Tukwila Courtyard
Tukwila Marriott

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