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Reviewed 8 July 2017 via mobile

NEVER stay at this hotel. The customer service is horrible and they have the colossal nerve to offer a bottle of water as a "courtesy" for having us waiting OVER an hour for the shuttle. Not to mention "John" stated to us when he arrived the 1st time that he was only coming to pick up "his people" and asked were we even staying at this hotel. When we arrived back at the hotel Amanda informed us that they would use this event as a coaching opportunity and that they need to start writing down who they need to pick up so they will know. Really???? This is all you have to say to us after the shuttle picked up another group that came out after we did. Clearly you just said it was first come first serve. I digress. If you're looking to enjoy your time in Tukwila, Washington (Seattle, Washington) then do not stay at this location.

Date of stay: July 2017
Trip type: Travelled with family
Thank Sylina J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2017

Sadly, all of the employees i have met here have a serve lack in "sense of Urgency " relating to customer service and support. Amanda, John, and Allison represent the absolute worst in leadership in this hotel industry. The courtesy shuttle drivers are not very courtesy at all and somewhat racist. One drives like a maniac. Overall, not the place to stay if u are not mobile, Asian or white

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Des S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2017 via mobile

I stayed here for two nights, and it's really cozy! The room is pretty big and clean, the aircon is old but well functional. It also convenience to get to the down town. There is one bus stop nearby, and take bus 150. It takes around 30 mins.
Good place to stay!

Date of stay: July 2017
Thank AngelaK3118
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allison_CSAT, Manager at Comfort Suites Airport Tukwila, responded to this reviewResponded 7 July 2017

Dear Angela,

Thanks for taking the time to provide a review of our hotel! We are glad you enjoyed your stay and took advantage of the proximity of the hotel to Downtown Seattle. We also provide a shuttle to the LINK Light Rail, which is another means of transportation to downtown.

We hope you choose us during your next visit to the area.

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Reviewed 29 June 2017 via mobile

We had stayed at this Comfort Suites a couple of years ago and didn't hesitate to book again prior to our Alaskan cruise. The staff is efficient and friendly. The rooms are clean and comfortable. The grandkids had a great time in the large swimming pool!
Breakfast was standard fare, but was plentiful, and dining area was well-kept.
The staff can arrange transportation to the cruise port, if you request it.
There is a Subway and a small fast-food Mexican restaurant next door.

Date of stay: June 2017
Trip type: Travelled with family
Thank 702peggyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allison_CSAT, Manager at Comfort Suites Airport Tukwila, responded to this reviewResponded 1 July 2017

Hello Peggy,

Thank you for taking the time to review our hotel! We are pleased that you chose to stay with us again before your cruise to Alaska and that your grandchildren enjoyed the pool. Our staff with be ecstatic to hear that they made your stay more enjoyable.

We hope to see you again in the future!

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Reviewed 24 June 2017 via mobile

Location is ok if you want something near by airport. But don't count on having a good rest. It is very noisy due to highway less than 100m away. Walls are very thin and even cleaning or people above/next to your room could be heard. Plus nothing to eat nearby except subway. Nearest plaza square/mall would be accessible by car in 5min. But seriously, couldn't sleep! Wifi ok, rooms are clean.

Date of stay: June 2017
Trip type: Travelled solo
Thank Tim_tam987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allison_CSAT, Manager at Comfort Suites Airport Tukwila, responded to this reviewResponded 29 June 2017

Thanks for providing us with the noise related feedback. We are sorry about your experience related to your stay.

As for the dining options, we do provide a shuttle service to the local mall multiple times a day to provide dining alternatives.

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