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“Adequate Hotel”

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BEST WESTERN Tumwater-Olympia Inn
Ranked #1 of 7 Hotels in Tumwater
Certificate of Excellence
Denver, United States
2 reviews
“Adequate Hotel”
Reviewed 28 May 2014

Missing an elevator...be prepared to carry your luggage upstairs, also the in room remotes we a generic style and the Comcast box functions were limited. Other than that, the hotel was comfortable and clean.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Perry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 15 July 2014
Thank you for taking the time to write a review for our property. Unfortunately, when the building was constructed, there were no plans for an elevator. We are, however, able to accommodate with first floor rooms and assistance with carrying luggage to and from room at request.

Our property also has the expanded Comcast remotes available upon request. I apologize for any inconvenience this may have caused during your stay and hope we have another opportunity to provide you with an excellent experience in the future
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Write a Review

418 reviews from our community

Traveller rating
    210
    149
    40
    10
    9
See reviews for
117
139
40
88
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
gladstone, United States
1 review
Reviewed 26 May 2014

stayed two nights on business. very nice room and breakfast. Hotel staff were great and helpful!I would recommend this hotel to anyone traveling in the area. I sayed here several years ago , the hotel has been updated very much. Too bad the spa did not wiork this time.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 7 July 2014
Thank you for taking the time to write a review of our property. We are continuing to update our facility, with the spa being one of the next projects in the works. I'm happy you enjoyed your stay and hope to see you the next time you're in the area.
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Vancouver, Canada
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 May 2014 via mobile

For a stopover to avoid Seattle traffic chaos this Hotel is awesome value. Clean, efficient, quiet and $67 with a hot breakfast. Seriously for an I5 on off hotel you can't beat this place!

Room is updated, immaculate and whisper quiet. Its easy access from and to I5 with a few spots for gas, food, Starbucks within a stone's throw. If we are heading South its a great one to leave the bight before... Get past Seattle and then have an easy go the next AM. Great value

Stayed May 2014, travelled as a couple
Helpful?
Thank Tommyboy-YVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 7 July 2014
Thank you for taking the time to write a review for our property. I'm glad you enjoyed your stay and hope to see you back the next time you come through the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
Reviewed 3 May 2014

Tired hotel. staff not visible, Would have to call for them and search area to check in and check you. However, staff was polite enough once located. Unknown person attempting to get into room. Would not stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Betsey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 2 July 2014
On behalf of the entire team, I would like to apologize for not exceeding your expectations. Unfortunately, there are times when the front desk staff have to step away from the desk for various duties. Thank you for your valuable input, we have since implemented a system that will allow front desk staff to remain available to the guests at all times. We hope you will consider staying with us again so we can provide you with a superior experience.
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Victoria, BC
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2014

This year on our annual visit to Olympia we decided to stay in the Best Western Tumwater. We had stayed there before but this time we enjoyed the updated lobby/reception area and the fabulous buffet breakfast provided. We stayed an extra day. The bed in particular was a pleasant surprise - no aches or pains on arising.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rock1well
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 1 July 2014
Thank you so much for taking time to write a review. I'm glad to know that you enjoyed your stay and appreciated our recent upgrades. We are continuing to upgrade and hope to see you back soon.
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Maple Grove, Minnesota
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 April 2014 via mobile

We stayed for 2 nights and would highly recommend this place. The beds were comfortable and the room was quiet. The staff was very helpful and friendly. Plus, it was a great value on the room! We didn't get to have the breakfast but it smelled delicious!

Stayed April 2014, travelled with friends
Helpful?
Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 30 June 2014
Thank you for taking the time to write a review. I'm glad you enjoyed your stay and hope you come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 14 April 2014 via mobile

To all of you traveling that need an extremely perfect place to stay. Either overnight or a few days.
This Best Western was absolutely the best in all categories.
The Manager is the Best.
It shows in the rooms & staff.
Wonderful beds, comforters, pillows, free WiFi. Newspaper, internet service in the lobby.
Coffee,tea, cookies. Then a full breakfast in the morning, no charge!
Workout room, laundry room.
Location right off I-5. Fred Meyer, Costco and many great restaurants.
I hope to stay again, to everyone there thank you for going above & beyond to make my own personal stay the best !!
Donna

Stayed April 2014, travelled solo
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at BEST WESTERN Tumwater-Olympia Inn, responded to this review, 24 June 2014
Thank you so much. What a nice review. I'm happy to know that you enjoyed your stay. I know the staff works very hard to ensure that every guest has a great experience. I will share your kind words with the staff. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Tumwater-Olympia Inn

Property: BEST WESTERN Tumwater-Olympia Inn
Address: 5188 Capitol Blvd SE, Tumwater, WA 98501-4442 (Formerly Best Western Tumwater Inn)
Phone Number:
Region: United States > Washington > Tumwater
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Tumwater
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Tumwater-Olympia Inn 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Recently remodeled in March 2012 with Pillow-top mattresses, 37" HDTV's, Complimentary full hot breakfast buffet featuring fresh baked scones & bagels, omeletes, sausage, bacon, country potatoes, fresh fruit along with your standard continental breakfast favorites, and fresh baked cookies each evening, you're sure to enjoy your stay. With modest prices and a friendly staff to assist you with whatever you might need, we invite you to come give us another look. You won't be disappointed. ... more   less 
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Also Known As:
Best Western Tumwater Hotel Tumwater
Tumwater Best Western

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