My wife and I made reservations for September 6th 2013. We arrived and were greeted by the most unfriendly, uninviting and rude individual i have ever dealt with in the hotel industry; Dave Lundgren the proprietor of this hotel. I walked in and said, "Hello we have a reservation", he blankly stared at my self and my wife and the then cynically stated, " A name would be a good place to start" We looked at each other and continued to try to have a conversation with him. His answers were very short , dry, abrasive and condescending. When we asked why he was like this he was very rude and defensive. He made us feel so uncomfortable we told him we were not going to stay and we were going to review this hotel, he then became very agitated and followed outside, yelling at us. telling us he would put us out of our business if we give him a bad review. This man does not belong in customer service. We went to Whenatchee just down the road and stayed.