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“Beautiful facility, great breakfast and friendly helpful staff”

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Holiday Inn Express Wenatchee
Ranked #5 of 16 Hotels in Wenatchee
Certificate of Excellence
Poulsbo, Washington
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful facility, great breakfast and friendly helpful staff”
5 of 5 bubbles Reviewed 3 June 2011

We had a great time staying here for the first time. We found a $69 per night coupon which made it an unbelievable value, but it is well worth their regular price. Felt a little embarassed for using a coupon for such an upscale place, but were treated really well by staff. Very friendly and welcoming each time we came in the door. Beautiful room, quiet, very clean. Much nicer than other Holiday Inn Express hotels I have used. They have a wonderful breakfast--batter and waffle iron to make your own belgian waffle, great looking bacon, eggs, etc. Also, had a taco bar in the afternoon. Will definitely stay there again.

Room Tip: travel coupon for $69 per nite!!
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  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sarahwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 21 June 2011
Thank you for your positive feedback. With the remodel taking place we are definitely doing everything possible to make sure all guests have a quiet, comfortable experience. So far, we've been successful and the work is almost done. Please come back soon and try out the new and expanded breakfast area!
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237 reviews from our community

Traveller rating
    108
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    6
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80
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
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English first
Surrey, Canada
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 2 June 2011

We arrived at this hotel to a smooth check in and thought the room looked ok. By the time we had opened our bags and settled down, we started seeing stuff on the floor, under the bed(rolled foil bag of a Wendy's burger), napkin in the washroom, unclean carpet etc. I spoke to the front desk and they aplogized offering to move us. We were too tired after a 5 hour drive and did not have the heart to pack and unpack again. I thanked the staff and decided to let it go. Once we had rested, I went for a shower and discovered an unclean floor in the washroom and later a used wine bottle between the bed and the night stand. To the credit of the hotel Reception, they gave me $30 off on the bill (final bill $99 + tax) which was still high for the unclean room with dated carpets. The breakfast server would not smile or respond to greetings or smiles. On a positive note, the hotel served cookis and milk in the dining area at no charge and the cookies were delicious.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank psahaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 21 June 2011
I apologize for your unpleasant experience at the Holiday Inn Express and have addressed the issues with our staff. We thank you for your feedback so we can improve our services for a positive guest experience. We would like you to consider staying with us in the future and will offer a gift certficate for a complimentary night's lodging. Please contact Charlotte Mayo, the General Manager for more information.
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Olympia, Washington
1 review
4 of 5 bubbles Reviewed 12 April 2011

The place is recently remodeld and looks nice. Very clean and the staff know their business. It's my prefered place to stay when I'm in Wenatchee.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miata1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 6 May 2011
Thank you so much for noticing the hard work that is going into the remodel! The new furnishings and flooring looks immaculate, can't wait for you to see the finished product! I am also very thankful to have a good reliable staff with experience. It really does make a better experience for our guests stay. We all look forward to your return, thank you for choosing Holiday Inn Express, we appreciate your business!
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Bellingham, Washington
1 review
5 of 5 bubbles Reviewed 21 January 2011

We love staying at the Holiday Inn Express in Wenatchee. This time of year its a long drive to our cabin in Twisp, WA and their location makes them ideal as a respite. We especially like the nice, well-heated hot tub and the complimentery breakfast in the morning. They have cookies at night and often have even free meals. We will definitely be back.

This last trip was the first time we had any unpleasantness and it was related to their public address music system. It was set so loudly that I could hear it in our room on the 2nd floor until 4 a.m. Later they said I should've called in to complain but I think staff should be cognizant enough to be aware that the sound system is BLARING in the middle of the night.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 25 January 2011
Thank you for the kudos, I'm glad you appreciate the many amenities offered here. Thank you for bringing the loud music to my attention, definitely not something we want occurring here, rather would like to hear about your good night's sleep :-) This is an issue that has been resolved, and we look forward to your return!
Joseph Rainey, Front Office Manager
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Spokane, Washington
Level Contributor
6 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 3 January 2011

We very much enjoyed the cleanliness, pleasant staff and suffucient number of employees (which seems to be lacking in other properties). Rooms were ample. Good TV. Clean pool area which appeared to be well maintained. Every question was pleasantly answered by the staff.

My only complaint (and it's not much of one) was the complimentary breakfast. It was very blaahh as most of them have become. Decent but blaahh. My suggestion is that if they wish to stand out from similar competition.....upgrade the breakfast. We'll remember it and be back. Otherwise a very nice stay.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank quicked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 25 January 2011
Thank you for the review. I apologize about the poor breakfast experience and appreciate your input, we try to provide a variety of foods for everyone, any suggestions on what to add?
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Birch Bay, Washington
Level Contributor
200 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
5 of 5 bubbles Reviewed 17 December 2010

We enjoyed our two-night stay at this property. The hotel itself is modern and clean. Wenatchee isn't a large city and the location is perfectly convenient.

The employees are very friendly and helpful - the employee at the breakfast bar was downright entertaining - and we experienced no problems at all during our stay.

We've stayed at two Washington State Holiday Inn Express properties within the past couple of weeks, and as Hilton Diamonds we'd claimi they are very competitive with Hampton Inns, and their breakfast is superior.

We don't have a lot to add to previous reviews, other than to confirm that an early-December stay was very enjoyable.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank No_Fixed_Address
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 30 December 2010
I can never say enough about the employees here, informative and kind, they truly are the best team I could ask for. This is definitely a place you can say “they like their job!” Certainly glad you noticed the cleanliness of the hotel because we are continuously improving and updating our property to guest satisfaction! We have an exceptional General Manager that makes sure we all run smoothly :-) See you next time in Wenatchee enjoying the location, friendly staff, and the delicious breakfast!
Joseph Rainey, Front Office Manager
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Gig Harbor, Washington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 December 2010

We've stayed at this Holiday Inn Express on two occasions and had great experiences both times. This is a very clean hotel, very friendly staff, and just a great hotel. We've stayed at a lot of Holiday Inns and this one takes the cake.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjwellswy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this review, 30 December 2010
Wow, Thank you for that, that means so much to all of us. This property really does take pride in the maintenance and cleanliness of the hotel and the opinions of the guest. We try to insure everyone has a pleasant and comfortable stay. Thank you for taking your time to write a review for us and we’ll see you next time!
Joseph Rainey, Front Office Manager
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Additional Information about Holiday Inn Express Wenatchee

Property: Holiday Inn Express Wenatchee
Address: 1921 N. Wenatchee Avenue, Wenatchee, WA 98801
Phone Number:
Region: United States > Washington > Wenatchee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Wenatchee
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Wenatchee 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Wenatchee Hotel is located in the Apple Capital of the World and is a convenient stop on the Cascade Loop Scenic Highway. This charming 90 room Wenatchee hotel is nestled in the hills of the Eastern Cascades, with the Columbia and Wenatchee Rivers within walking distance of the hotel via the Apple Capital Loop Trail. Also near our Wenatchee hotel is Mission Ridge Ski Resort; Wenatchee Valley Museum and Cultural Center; Liberty Orchards, Aplets and Cotlets Candy Kitchen; many Wenatchee and Columbia Valley Wineries; Leavenworth Bavarian Village and Lake Chelan. Our Wenatchee hotel offers Ski packages for Mission Ridge and tickets are also good for Stevens Pass. While you stay with the Holiday Inn Express Wenatchee, enjoy an award winning breakfast, served each morning with a variety of foods to satisfy any appetite. After your long day of work or play in the Wenatchee Valley come back to our hotel and enjoy the heated indoor pool and hot tub. Cookies are served every evening and we offer a manager reception three nights per week year round. Keep up with your work out routine in our 24-hour fitness room or access the Apple Capital Loop Trail for a walk, jog or run. The entire hotel is equipped with wireless Internet, but if you don t have a laptop we do have a business center that is equipped with computers, printers, copier and fax machine for all your business needs. ... more   less 
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Also Known As:
Holiday Inn Express Wenatchee Hotel Wenatchee
Wenatchee Holiday Inn Express
Holiday Inn Wenatchee

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