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“Simply the best!”

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SpringHill Suites Wenatchee
Ranked #2 of 16 Hotels in Wenatchee
Certificate of Excellence
Vancouver, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Simply the best!”
5 of 5 bubbles Reviewed 20 March 2014

We came here as a family of 4 to go skiing at Mission Ridge. Can't say enough nice about this hotel. Rooms are amazing for the place. Clean. Very friendly and attentive staff. We'd come back without hesitation.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, 24 March 2014
Burnabyman,

Thank you for taking time to give us your feedback. I was glad to read you were able to take advantage of Skiing at Mission Ridge while you were here, I love it there. I'm also pleased you enjoyed your stay here at SpringHill Suites Wenatchee, we will be looking forward to impressing you again on your next trip to Wenatchee.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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386 reviews from our community

Traveller rating
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    1
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
seattle
1 review
5 of 5 bubbles Reviewed 11 March 2014

Our extended family was recently in Wenatchee to attend a funeral and the staff at the SpringHill Suites couldn't have been more accommodating. Their kindness and attentiveness were very much appreciated during this very difficult time. All family members commented on the great rooms and good breakfasts but it was the genuine care that the staff showed us that really stands out. I've stayed at many Marriotts for business travel but this one is definitely a cut above the rest.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmdseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, 13 March 2014
jmdseattle,

Thank you so much to take the time to give us your feedback. I'm sorry for your loss but am pleased we were able to accommodate you so well during such a troubling time. It is our goal to genuinely take care of all our guest and stand out from other hotels and even other Marriott hotels. Thank you again for the compliments, we will be looking forward to taking care of and impressing you again on your next trip to Wenatchee.

Sincerely,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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Tahoma, California
1 review
5 of 5 bubbles Reviewed 18 February 2014

Of all the Marriot's and Hilton's I've stayed in to date, this particular Marriott property is far and above the conventional offering one is normally accustom to in the US. The rooms are very euroesque with opaque glass partition walls and bathroom doors with a separate toilet form shower room. Not something one would expect in the sleepy little community of Wenatchee, WA. Leavenworth is also a fun little Bavarian themed town about 18 miles up the hwy. if you want a taste of old world Bavaria. Where else does a chain hotel served free French Dip sandwiches, beer and wine for happy hour...? In conclusion, this is what every Marriott within the US should aspire to be, top notch 5 stars!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, 22 February 2014
Keith F,

Thank you so much for taking the time to give us your positive feedback. I'm so glad to hear we are doing so well to get a comment like this, we strive to be the best SpringHill Suites in the nation and always appreciate hearing we are on track. I definitely would agree Leavenworth is a very fun and exciting town, I try to get out there as much as I can. Thank you again and we will look forward to seeing you again soon.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

I've stayed three times here and never had a bad stay. the hotel is clean and the staff is courteous. when travelling with my son and his hockey team the staff is great and always very pleasant. the rooms are comfortable, spacious and recently renovated. Most importantly, the staff is nice to the kids which is all one can ask for when travelling with kids.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eltraveller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, 22 February 2014
eltraveller2014,

Thank you so much for your feedback. I'm very happy to hear that you've always had a great experience with our hotel and great staff. Actually we haven't renovated, we are 4 years old, thank you for the complement. We will be looking forward to impressing you again on your next visit to Wenatchee.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodburn, Oregon
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

This is the best staff and property in Wenatchee. We have stayed in the area several times and have yet to find a property or staff as good. The people there make you feel at home while providing top notch service.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnez1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Director of Sales at SpringHill Suites Wenatchee, responded to this review, 10 February 2014
Thank you, for taking the time to provide feedback from your stay. We truly care about our guests and our employees that serve them. I am happy to hear it shows and you feel at home when you stay with us. We look forward to seeing you again the next time you come to Wenatchee.


Warm Regards,

Melissa Cadd
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 January 2014

Stayed here for two nights this week on a business trip. Clean, modern room. Good Wi-Fi. Friendly staff. Complimentary hot breakfast (eggs, sausage, plus fruit, waffles, pastries) in the morning and complimentary light hot dinner (chicken pasta one night, chicken quesadillas the other night, plus salad) in the evening with wine and beer, and then hot cookies and milk afterwards. Will definitely stay here again when in the area.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveKansasCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, 31 January 2014
SteveKansasCity,

Thank you so much for giving us your feedback. I'm glad to hear that you were so impressed with our staff and hotel as that is our mission. We will be looking forward to your return to Wenatchee for another wonderful stay here at SpringHill Suites.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2014

I booked at the last minute due to a death in our family, and I didn't arrive until after midnight. The night clerk was expecting me, the manager had left a personal note of sympathy, as well as chocolates and tea. My experience with this Marriott rivals the very personal experience which I've previously enjoyed only at the Egerton House in London, a most exclusive experience. Jaime Olson has an earned success on his hands, and he's ready for prime time in my opinion.

Thanks to all the staff in Wenatchee who took great care with our family who gathered to say goodbye to our cousin.

Also, I hugely recommend Joseph at Top Hat Limo. He made our logistics easy, and best of all he took personal good care of my grieving family members of all ages. Huge gratitude to Joseph for all he made possible for us.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srlund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, 21 January 2014
srlund,

Thank you so very much for taking time to give us this nice review. I'm very glad to hear that you had an excellent stay especially considering the circumstances. Thank you so very much for the complement but I wouldn't have this success without such an amazing staff to help us rival places like the Egerton House in London. We will look forward to your next visit to Wenatchee under better circumstances and we are sorry for your loss.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Wenatchee

Property: SpringHill Suites Wenatchee
Address: 1730 N Wenatchee Ave, Wenatchee, WA 98801-1161
Region: United States > Washington > Wenatchee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Wenatchee
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Wenatchee 3*
Number of rooms: 109
Official Description (provided by the hotel):
Opened March 2010! We are an all suites hotel in the heart of Wenatchee. Nearby attractions include the Toyota Town Center, Downtown Wenatchee, numerous wineries, golf courses and skiing. Our property features a contemporary design aesthetic that is light, fresh and airy, yet innovatively flexible and functional. Whether traveling on business or pleasure, you will not be disappointed! ... more   less 
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Also Known As:
Springhill Suites Wenatchee Hotel Wenatchee

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