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“Pleasant, comfortable, reasonable price”
Review of Quality Inn

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Quality Inn
Ranked #20 of 24 Hotels in Yakima
Wenatchee, WA
Level Contributor
76 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Pleasant, comfortable, reasonable price”
Reviewed 4 October 2009

Friendly man on duty when we checked in during the afternoon (John). We left and came back around 9 at night and the family from hell had moved in next door (our rooms had adjoining doors and that made it even worse). I went to the office and John was still on duty and he very graciously let us move to a different room. Very much appreiated as we were not happy with our "neighbor."

The rooms were good size and had a good amount of light...something that seems fairly rare from our experience over the last few years. There was a better than average breakfast in a nice Breakfast Room. Very convienent is a Shari's restaruant maybe a 100 feet from the motel office...right in the parking lot. Note: If you have a meal and show them your room key you get a free piece of pie.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 reviews from our community

Traveller rating
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    29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Georgia
2 reviews
Reviewed 8 July 2009

Goodness... where to begin... Considering you can get a room at Disney World for less than what was paid for these rooms... This hotel was in the process of renovations, which you would have never known, as there was no noise from the workers (a plus) but the new rolled up carpet took about 4 parking spaces (a minus, since there was limited parking to begin with).
Our reservations were for 2 rooms on the bottom floor due to 4 family members being in their 70's, but we were put upstairs in a connecting room. Rooms were FILTHY. Carpet was so badly stained, we put the bedspread over it. Bathroom was disgusting - bathtub had two long strands of black hair on the wall, the back of the door had urine sprayed all over the bottom third of the door. The toilet chain became disconnected sometime during the night and didn't flush without sticking your hand into the tank to reattach it. Found out later that the adjoining room had the same problem with the toilet chain. Since we checked in late in the day, we stayed in these rooms, but the next day, asked for bottom floor. Got two rooms that were not connected. Rooms were not much better.
There were some positives, the gentleman at the front desk allowed us access to the breakfast area to visit and play cards. The lady at check out was pleasant, but couldn't guarantee a reduction in the rate of $100+ per night for such horrible room accomadations.
I'm not sure where the "quality" is at this Quality Inn, because we certainly didn't find any.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imtybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Yakima hotels

traveller20074
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 July 2009

The microwave and frig were nice. Decorated older style (could use updating and painting) but was comfy. The wirelss in the room did NOT work. I went to the desk, and she said to check my computer. My computer is fine, their wireless just didn't work. My daughter stated she had the same difficulty when she stayed there. The pool was murky looking and the towels needed to be replaced. The bed was great! TV had a good selection of channels and was clear. Staff was nice. Breakfast area was kind of annoying, the tv wasn't able to be heard over the fan running (AC). We couldn't hear each other talk because of the noise from the AC. I would maybe stay there again, but for the price I have stayed at what I consider nicer hotels (Holiday Inn, etc) I will probably try another hotel next time in Yakima.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller20074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 9 June 2009

I've stayed at this place a few times over the past few years just because it's close to where I need to go. This last trip was an adventure. The water in the shower turned from hot to cold and back to hot. The AC unit was set high on a wall so that if you are short you may not be able to reach it.

The bed was decent but the pillows seemed to be smaller than I remembered. The room itself was decent for a overnight stay.

The front desk help was friendly and polite.

Stayed June 2009, travelled with friends
Helpful?
Thank StickyGlue62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 November 2008

Stayed here for one night for high school sports. Melodee at front desk did our check-in and was quick and pleasant. Room was very clean. Nice comfortable bed. Small, older tv which wasn't very important to us, micro and fridge.
Our problem was a clogged toilet. Maintenance person wasn't available. Thankfully some nice housekeeping ladies came and took care of it. Also, the shower temp. was all over the place. You could set it to the temp you like then it would switch to cold and then nearly scalding.
Breakfast included usual hotel fare: make your own waffles, cereals, yogurt, eggs, gravy and biscuits. I've had better but it was doable.
Shari's restaurant in same parking lot and IHOP across the street. Also across the street from mall and many restaurants.
We chose this location for the price ($89.95 for double queen) and location. I think the property is a bit older and could use some work. The thing that made it decent was the nice staff.

  • Liked — the staff
  • Disliked — the plumbing!
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas & Washington
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 October 2008

Stayed at the Quality Inn based on positive reviews from TripAdvisor and because we belong to the Choice Hotels frequent stayer program. This is a large, older property that they have made some effort to upgrade.

Sadly, the hotel does not live up to its name. "Adequate" would be a much better description. The room was decent size, but decorated in a drab, 70's style -- all shades of brown. Water in shower varied unpredictably from icy to nearly scalding and toilet did not flush completely. Carpet looked very dirty. Ants were crawling around in the sink area. Very small, old TV. Breakfast was OK, but breakfast room was dismal.

On the positive side, the staff was quite pleasant and the location was convenient to the highway, although not to the main area of Yakima. Rate was decent at $99 including tax.

  • Liked — Staff friendliness
  • Disliked — Room decor and functionality
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank GH-Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pacific NW
Level Contributor
3 reviews
Reviewed 29 September 2008

Found an affordable, clean hotel with wonderful staff in Yakima. This hotel was found the day before we traveled, and we were looking for something different than our usual suites as were were pulling off a quick little road trip on a shoestring budget. The website listed base price at just under $100, but I called the hotel to confirm availability and they dropped the price so the total came in under $100.
We arrived 1/2 hour before 3pm check in, and our room was available. We got 2 queens non-smoking, without problems. The room was your average middle of the road hotel, clean and decent sized. The Bathroom was nicely done, separated with the sink outside the tub and toilet, which allowed multiple people to get ready at once, (necessary with a teenager!)
The Hotel is located just off the Highway, and close to many restaurants and the East Valley Mall for shopping.
Breakfast is billed as "Deluxe Hot" and doesn't disappoint, with options of Scrambled Egg, Waffles, Biscuits & Gravy, Cereal, Bagels, Yogurt, and so forth. It was great to have this included in the price of the stay! I was impressed by the fact that this hotel is pet-friendly, while we didn't bring our pet, on either side of us we had dogs, and wether it was the dogs or the hotel, we didn't hear anything that led us to believe their were animals in the other rooms.
I will definitely stay in this hotel in Yakima again!

  • Liked — Location, cost and value
  • Disliked — Liked everything
  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UncleBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 12 E Valley Mall Blvd, Yakima, WA 98903-1613
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 24 Hotels in Yakima
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Priceline, Hotels.com, Odigeo, Choice Hotels, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Yakima
Yakima Quality Inn

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