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“Affordable,clean& friendly ! I'll be back!” 5 of 5 bubbles
Review of Holiday Inn Express Yakima

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Holiday Inn Express Yakima
Ranked #12 of 24 Hotels in Yakima
Chelan, Washington
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Affordable,clean& friendly ! I'll be back!”
5 of 5 bubbles Reviewed 19 August 2014 via mobile

Friendly & helpful check-in, great beds, clean & comfortable! Very good continental breakfast with friendly staff. Definitely be back!!!! Location a little tricky - but don't give up. Regular Holiday Inn property is two blocks away - hang in there, you'll save a lot of money staying at the HI Express!!!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KJR4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, 21 August 2014
Dear KJR4:
I am very happy to hear that you had a great stay at our hotel. Glad to hear your experience from the moment you checked in to the breakfast, your room, our comfortable beds and the value we offfer was an excellent one. Thank you so much for your kind words, we will continue on the road of excellence and we hope to seeing you again!
The friendly staff of the Holiday Inn Express say THANK YOU!
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
    40
    55
    26
    9
    7
See reviews for
31
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52
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
ENUMCLAW
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

I have stayed in this hotel for two years in a row for a conference in Yakima. It is always very clean, service is extremely friendly and I love the cookies and milk in the lounge every evening! They seem very consistent on their service each time I've been there.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, 11 August 2014
Dear Sandra W:
Thank yo so much for your wonderful feedback it means a lot to us here at the Holiday Inn Express in Yakima. I am very happy you had a great stay with us and keep coming back to our great hotel, thank you so much for your recommendation. I really appreciate your kind words and we look forward to seeing you again at the Holiday Inn Express in Yakima where happy stays happens.
Sincerely,
LuisG
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Detroit, Michigan
Level Contributor
122 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

This property was exactly what I expect of a Holiday Inn Express. The staff was friendly, the room was clean and quiet, and I had a few more IQ points after a hot breakfast. The room also had a sink outside of the bathroom, which I find convenient for shaving. Could have used a brighter light bulb in the bathroom.

Room Tip: Parking looks limited when you first pull in, but there is plenty around back.
See more room tips
  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ColeQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, 16 July 2014
Dear ColeQ:
At the Holiday Inn Express we always welcome your feedback and I'd like to thank you for taking this opportunity to let us know about your stay. I am very happy to know you enjoy the value of what we can offer when you stay with us. Also, I want to thank you for your input on the bathroom light, we appreciate that. thank you very much and remember to choose us again when in Yakima as your happy lodging destination!
LuisG
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Don Lorenzo
Level Contributor
191 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

This Inn follows the Express model with all the requirements of a good night’s stay at a reasonable price. Breakfast is included. Check-in is quick and efficient, the room is a good size with good quality bed and bedding, a writing table and chair and a well-organized bathroom with a fine shower .
Breakfast, included in the price, was adequate though it had a spaceship quality to it. Everything, with the exception of the pancakes coughed up by an automated pancake maker, was packaged and very antiseptic. But all the food groups were represented and there was plenty available.
All in all you are sure to get your money’s worth with a stay at this establishment.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank roamer70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, 16 July 2014
Dear Roamer 70 Don Lorenzo:
I am delighted you had a happy stay with us, it is always our upmost concern to keep providing our wonderful guests with excellent quality on everything we do, from the moment you check in until the time of your departure. We truly appreciate all of your kind words, I will pass this message along to my team and I assure you this will be very rewarding for them. Thank you again for your very much appreciated feedback and we hope you choose Holiday Inn Express Yakima again when visiting our beautiful city
Sincerely,
LuisG
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Majorca, Spain
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

I am a big fan of the HI express brand and tend to seek out these hotels where I can. They are always clean, comfortable, reasonably priced, and tend to have nice pools and workout rooms. On top of that, for a chain hotel the breakfast is usually decent. That said, the Yakima HI express is starting to become a little dated. Carpets are worn and beds are feeling a bit old. With a little sprucing up, this would be on par with newer and better kept HI express properties throughout the NW. As it stands, it's just a pretty average place to stay right now. You can't go wrong here. but it could be a bit better.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mypeeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, 29 May 2014
Dear Mypeeps:
First, I want to thank you for taking some of your time to provide us with some feedback about your stay with us. I want to let you know that it is very valuable to me. thank you for pointing out some of the areas you think must be improved, We are always in the road of improvement and feedback like yours make us go the right direction. Thank you again!
Sicerely,
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Tacoma, WA
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

Overall our experience was very good. This is an older property, but it appeared well maintained. It's in a quiet neighborhood close to the convention center and convenient to Yakima's historic downtown, well worth checking out for interesting architecture and Sunday farmer's market. Nice touches include delivery of USA Today to the room and excellent cookies served in the evening, best we've had in several recent stays. Yum!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bksgrrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, 29 May 2014
Dear Bksgrrrl:
Thank you so very much for your feedback, we appreciate it very much. We are so delighted you had a great stay at our hotel and ejoyed our wonderful and complimentary fresh baked cookies. I am glad you got to visist our historic district, we hope you stay with us again!!
Sinderely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
185 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
2 of 5 bubbles Reviewed 11 May 2014 via mobile

Don't stay here. Everything was dirty and outdated. Staff was unfriendly. Internet didn't work in our room!! I'm a platinum member and they offered zero upgrades or even recognized our membership. Yakima itself isn't worth seeing. If you have to be here, stay somewhere else for sure!

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Esayed84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Yakima, responded to this review, 26 May 2014
Dear Esayed84,

Thank you for taking the time to provide feedback on your stay. We truly regret to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. We would like to obtain some additional information and have sent you a private message.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Yakima

Property: Holiday Inn Express Yakima
Address: 1001 East A Street, Yakima, WA 98901
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Yakima
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Yakima 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Yakima Hotel!Ideally located near the heart of downtown Yakima, we are just one block from the Yakima Convention Center, with quick freeway access. The Holiday Inn Express Yakima is your 'Gateway to Wine Country', with numerous local wineries to choose from throughout our Valley.While staying at the Holiday Inn Express Yakima Hotel, you will enjoy our complimentary, expanded deluxe continental breakfast, featuring hot and cold food selections, such as omelets, biscuits and gravy, fresh fruits, cereals, and of course, our famous cinnamon rolls!This Yakima hotel will help maintain your exercise regime in our fitness center. Swim year round in our indoor pool or relax in our hot tub.Whether you are staying with us for business, pleasure, or both, you will find our free, wireless, high-speed Internet access convenient for any situation.Attractions near hotel: Yakima Convention Center, Yakima Valley Wineries, Yakima Sundome, Apple Tree Golf Course and the Seasons Performance Hall.The Holiday Inn Express Yakima. Stay Smart. ... more   less 
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Also Known As:
Holiday Inn Express Yakima Hotel Yakima
Holiday Inn Yakima
Yakima Holiday Inn Express

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