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“Nice Staff - Great Breakfast”

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Comfort Suites Yakima
Ranked #5 of 24 Hotels in Yakima
Certificate of Excellence
Reviewed 11 October 2011

The staff was great. The breakfast was great. Clean rooms, pool was nice. We even made a pbj sandwich to pack for my granddaughter from the breakfast. It was just right for us to be near wineries. Relaxing place to visit.

Room Tip: First floor room was convenient and still quiet
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  • Stayed: October 2011, travelled with family
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Thank KerryLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites Yakima, responded to this reviewResponded 2 November 2011

I would like to start by saying "Thank you for staying at our hotel Comfort Suites and Thank You for your review"It is truley our pleasure to have been able to serve you and your family.We hope in the near future we will be able to have that pleasure again.And we always have pbj to go:)
Thank You again from all our staff and management
Best Regards
Connie Webb

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215 - 221 of 260 reviews

Reviewed 8 October 2011

Clean, roomy, comfortable, good amenities, good service and very affordable for the quality. That makes this place a great stay for an overnight traveller, family, buisness traveller or for me - the motorcyclist looking for a good jumping off point to drive Highway 12 over White Pass. In case your wondering, that drive is magnificent with great views of Mount Rundle.

I did not use the pool, but it looked nice and well cared for. Breakfast selection was included and had a better selection than the usual fare at "breakfast included" travel hotels.

If your staying here, the Mexican restaurant "El Rincon" half a block away may not look like much, but served me up the best mexican food I've had since a trip to Baja a couple of years ago, and did so with friendly and professional waitstaff. Enjoy!

  • Stayed: August 2011, travelled solo
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Thank CalgaryCdnCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites Yakima, responded to this reviewResponded 10 October 2011

Thank you for staying at Comfort Suites in Yakima and your wounderful review it is our pleasure to serve you.We are looking forwards to your future stay with us.I am very glad you also responed to the "El Rincon" from your response we are comfortable sending our guest there as well.I am so happy you enjoyed the Comfort Suites and our staff,Comfort Suites as you said is a great jumping off place going or coming over the passes they are beautiful this time of year.

Again Thank You So Much for making us part of your plans.

Connie Webb G.M

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Reviewed 12 September 2011

Overall, we were happy with the Comfort Suites. Clean room, fairly convenient location off 12, ample parking, friendly staff, and most importantly for us, all of the above for a reasonable price.

However, the service seemed to be struggling to keep up. It took 5 minutes of me standing at the front desk for someone to come out to help me. Also, the employee stocking the breakfast just couldn't keep up with the demand of 30+ people, so everything "hot" was out and people were literally pushing and shoving to get access to the lone waffle maker.

  • Stayed: September 2011, travelled as a couple
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Thank mafisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites Yakima, responded to this reviewResponded 14 September 2011

Thank you for yor comment of your stay,very nice to hear good feed back so we can fix the things that need to be addesssed.Please accept my deepest apologies for any incovenience you experience in our breakfast.That will be addressed and resolved. We are looking forward to serving you again in the near future.
Thank you again for positive comment as well.We apperciate all comments very much.
Best Regards
Connie Webb G.M

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Reviewed 20 August 2011

We visited Yakima for a golf outing at Apple Tree. We needed a room with two beds plus space for a crib. The Comfort Suites had just the room. It was clean and comfortable. The staff was very friendly and helpful during both the reservation and check-in process. The only reason it didn't get a 5.0 is that the walls are a bit thin. We could hear the TV in the next room so I'm pretty sure they heard the howls of protest when we tried to put a fussy 2 year-old to sleep in a strange new place.

  • Stayed: August 2011, travelled with family
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1  Thank namsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites Yakima, responded to this reviewResponded 22 August 2011

I want to take a moment and "Thank You and Your Family " from all the staff at the Comfort Suites for staying with us .Your review of our hotel is apperciated very much we like to know how we are doing.And we are looking forward to having you and your family as or guest in the near future.
Thank You Again,
Best Regards
Connie Webb G.M

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Reviewed 21 July 2011

While not really disappointed in our stay, this hotel has some room for improvement. The hotel staff was business like and stand-offish rather than friendly; you really did not feel you were a guest, just someone to fill a room. It does not face the street so you certainly don't get a positive feeling when approaching for the first time.

Our biggest complaint is that the walls and floors/ceilings do not stop the sounds in the rooms around and above you. The floor squeeked when you walked across it and you know it is probably bothering the people in the room below you.

On the positive side the breakfast is really good, even if there is only one waffle maker. The attendant made sure the omletts were fresh and hot. She also said they leave the coffee/tea station open all day but we left after breakfast so cannot verify it. The room is large so even if there is a big crowd things would go well. We also liked that the air conditioner was very quiet as it cycled off and on during the night.

Room Tip: If I went back we would request a room on the top floor tto avoid noise and at the front of the hote...
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  • Stayed: July 2011, travelled with friends
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1  Thank BrizoSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites Yakima, responded to this reviewResponded 2 August 2011

Thank you very much for your reviews of our hotel with out this we would not know where to improve at.Yes as a guest at our hotel you should feel right at home and welcome.I do apologize for that be asured you more training in guest service will be addressed.We do hope that we can serve you again in the near future.To prove that our staff is friendly and ready to help to make you feel like you are at home here and welcome at Comfort Suites.Thank you as well for the positive of our breakfast room and air conditioner.
Thank You Again
Connie Webb

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Reviewed 28 June 2011

In March and April 2011 I had to stay 3-4 nights a week for several weeks. What a great staff this Comfort Suites has. The rooms were clean and all the things you expect from a hotel were taken care of. What makes this place extra special is the warmth of the staff. I was dealing with an ailing mother and then a death. From the breakfast room staff to the front desk, to housekeeping, I felt like I was coming home each night. They asked after mom, they made sure there were warm cookies even if I missed the "cookie time". When reservations needed changed they were able to help and then helped me find accomodations for family members coming in from out of town. I cannot say enough good things about the manager, Donna, and the excellent team at the Yakima Comfort Suites. My sister has to return next week, and she didn't want to stay anywhere but there. I should mention that for one of our trips, the Comfort Suites was full and we had to stay at the Hilton -we all agreed we loved the Comfort Suites and would rather be there because never were our reservations messed up, we had no problems with wireless while there, didn't have to pay extra for a hot breakfast, and loved having a front desk who actually knew our names. We will continue to stay at this great hotel. Thank you Donna and crew!!!!

  • Stayed: March 2011, travelled solo
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1  Thank travelingal0ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites Yakima, responded to this reviewResponded 29 June 2011

All the staff at Comfort Suites thank you for your review of our hotel.We are so pleased that you felt at home.That is our staffs goal to have our guest comfortable and feel at home.We appreciate you allowing us to serve you and your family.We are looking forward to serving you and your family in the near future.Again thank you for your wonderful comment .I am going to post this for all my staff to see. This will put a big smile on there faces as it did mine.
Thank You
Comfort Suite Staff
Connie Webb G.M

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Reviewed 28 June 2011

My Clumber Spaniel and I went to Yakima, WA to have her bred by Direct Artificial insemination by a local reproduction vet of the sire. While this was a business trip, it could not have been more pleasurable!

For those of you who don't know Clumbers are nottorius for shedding on a normal basis, then she had in the hormones from her season and the brand new summer heat, she was dropping hair like crazy! I was brushing her twice a day. Exceptional and genuine helpfulness from the housekeeping staff. Check-in was a breeze as was check-out.. The pool and hot tub were very clean and much appreciated by me. The full breakfast was enjoyable and varied a bit each day. Even the guests were pleasant to do a little socializing with!

This hotel is easy access to the freeway. Shopping, restruants and a nice park within one-two blocks away. For those of you who have children, this park has a skateboard ramp area. Easy to walk your dog and enjoy the company of others.

  • Stayed: June 2011, travelled on business
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1  Thank hmcaldwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites Yakima, responded to this reviewResponded 29 June 2011

All the Comfort Suites staff wish to thank you for your comments.It was truley a pleasure to serve you and your Clumber Spaniel very beautiful dog.We are very glad that you chose Comfort Suite as your location in Yakima to stay.And that your stay was enjoyable.We look forward to serving you again in the future.Thank you ever so much for the wonderful review.My staff will be very happy knowing that they made your stay a good one.

Thank You So Much
Connie Webb G.M

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Additional Information about Comfort Suites Yakima

Address: 3702 Fruitvale Boulevard, Yakima, WA 98902-1100
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 24 Hotels in Yakima
Price Range: £87 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Yakima 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Comfort Suites, an all suites hotel, located in Yakima, Washington, is conveniently located near Yakima Air Terminal - McAllister Field. The close proximity of the airport to the hotel makes this hotel an ideal location to stay for both business and leisure travelers. It is also close to a number of popular destinations and tourist attractions. Head to Rattlesnake Hills Wine Trail for a day of sampling wine and a number of wineries. Nearby popular wineries include Chinook Wines, Lookout Point Winery, and Snoqualmie Vineyards. The Yakima Convention Center, Yakima Area Arboretum, Yakima Valley Sports Commission, and the Hillside Desert Botanical Gardens are also near the Comfort Suites hotel. Business travelers will love the ease of doing business in our business center. Copy and fax services and a meeting room make it extremely easy to conduct business and have meetings. The Comfort Suites hotel is pet friendly and smoke free and has a number of luxurious amenities to make your stay as comfortable as possible. Free WiFi, a complimentary breakfast, exercise room and an indoor pool and whirlpool are also available for use. Our guest suites are equipped with a television, microwave, and much more. Select suites also have kitchen facilities, making it easy to stay in and cook dinner. If you're looking for a hotel in the Yakima, Washington area with comfortable accommodations and friendly staff at an affordable rate, look no further. Book your suite at the Comfort Suites hotel today! ... more   less 
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Also Known As:
Comfort Hotel Yakima
Yakima Comfort Suites

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