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“Fine place” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #7 of 24 Hotels in Yakima
seattle
Level Contributor
4 reviews
3 hotel reviews
“Fine place”
5 of 5 bubbles Reviewed 23 November 2011

I stay here on business travel regularly and really enjoy the place. The front desk people are friendly, responsive, but unobtrusive. The breakfast is basic but fine. The room is quite spacious and the bed is very comfortable. They also have a very nice hot tub. The location is great -- close to a park, the Yakima River Greenway and the Powerhouse Canal Trail. All in all a fine experience.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lillycj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 25 November 2011
Thank you for your many stays at Comfort Suites we look forward to serving you again in the future.We are very happy that you are please with the service and accommodations of the Comfort Suites .

Thank You Again

Connie Webb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    107
    40
    39
    8
    10
See reviews for
70
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Fond du Lac, Wisconsin
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 11 October 2011

The staff was great. The breakfast was great. Clean rooms, pool was nice. We even made a pbj sandwich to pack for my granddaughter from the breakfast. It was just right for us to be near wineries. Relaxing place to visit.

Room Tip: First floor room was convenient and still quiet
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KerryLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 2 November 2011
I would like to start by saying "Thank you for staying at our hotel Comfort Suites and Thank You for your review"It is truley our pleasure to have been able to serve you and your family.We hope in the near future we will be able to have that pleasure again.And we always have pbj to go:)
Thank You again from all our staff and management
Best Regards
Connie Webb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 8 October 2011

Clean, roomy, comfortable, good amenities, good service and very affordable for the quality. That makes this place a great stay for an overnight traveller, family, buisness traveller or for me - the motorcyclist looking for a good jumping off point to drive Highway 12 over White Pass. In case your wondering, that drive is magnificent with great views of Mount Rundle.

I did not use the pool, but it looked nice and well cared for. Breakfast selection was included and had a better selection than the usual fare at "breakfast included" travel hotels.

If your staying here, the Mexican restaurant "El Rincon" half a block away may not look like much, but served me up the best mexican food I've had since a trip to Baja a couple of years ago, and did so with friendly and professional waitstaff. Enjoy!

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CalgaryCdnCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 10 October 2011
Thank you for staying at Comfort Suites in Yakima and your wounderful review it is our pleasure to serve you.We are looking forwards to your future stay with us.I am very glad you also responed to the "El Rincon" from your response we are comfortable sending our guest there as well.I am so happy you enjoyed the Comfort Suites and our staff,Comfort Suites as you said is a great jumping off place going or coming over the passes they are beautiful this time of year.

Again Thank You So Much for making us part of your plans.

Connie Webb G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaverton, Oregon
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed 12 September 2011

Overall, we were happy with the Comfort Suites. Clean room, fairly convenient location off 12, ample parking, friendly staff, and most importantly for us, all of the above for a reasonable price.

However, the service seemed to be struggling to keep up. It took 5 minutes of me standing at the front desk for someone to come out to help me. Also, the employee stocking the breakfast just couldn't keep up with the demand of 30+ people, so everything "hot" was out and people were literally pushing and shoving to get access to the lone waffle maker.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mafisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 14 September 2011
Thank you for yor comment of your stay,very nice to hear good feed back so we can fix the things that need to be addesssed.Please accept my deepest apologies for any incovenience you experience in our breakfast.That will be addressed and resolved. We are looking forward to serving you again in the near future.
Thank you again for positive comment as well.We apperciate all comments very much.
Best Regards
Connie Webb G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mukilteo, Washington
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 20 August 2011

We visited Yakima for a golf outing at Apple Tree. We needed a room with two beds plus space for a crib. The Comfort Suites had just the room. It was clean and comfortable. The staff was very friendly and helpful during both the reservation and check-in process. The only reason it didn't get a 5.0 is that the walls are a bit thin. We could hear the TV in the next room so I'm pretty sure they heard the howls of protest when we tried to put a fussy 2 year-old to sleep in a strange new place.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank namsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 22 August 2011
I want to take a moment and "Thank You and Your Family " from all the staff at the Comfort Suites for staying with us .Your review of our hotel is apperciated very much we like to know how we are doing.And we are looking forward to having you and your family as or guest in the near future.
Thank You Again,
Best Regards
Connie Webb G.M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 21 July 2011

While not really disappointed in our stay, this hotel has some room for improvement. The hotel staff was business like and stand-offish rather than friendly; you really did not feel you were a guest, just someone to fill a room. It does not face the street so you certainly don't get a positive feeling when approaching for the first time.

Our biggest complaint is that the walls and floors/ceilings do not stop the sounds in the rooms around and above you. The floor squeeked when you walked across it and you know it is probably bothering the people in the room below you.

On the positive side the breakfast is really good, even if there is only one waffle maker. The attendant made sure the omletts were fresh and hot. She also said they leave the coffee/tea station open all day but we left after breakfast so cannot verify it. The room is large so even if there is a big crowd things would go well. We also liked that the air conditioner was very quiet as it cycled off and on during the night.

Room Tip: If I went back we would request a room on the top floor tto avoid noise and at the front of the hote...
See more room tips
  • Stayed July 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BrizoSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites, responded to this review, 2 August 2011
Thank you very much for your reviews of our hotel with out this we would not know where to improve at.Yes as a guest at our hotel you should feel right at home and welcome.I do apologize for that be asured you more training in guest service will be addressed.We do hope that we can serve you again in the near future.To prove that our staff is friendly and ready to help to make you feel like you are at home here and welcome at Comfort Suites.Thank you as well for the positive of our breakfast room and air conditioner.
Thank You Again
Connie Webb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonds, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 June 2011

In March and April 2011 I had to stay 3-4 nights a week for several weeks. What a great staff this Comfort Suites has. The rooms were clean and all the things you expect from a hotel were taken care of. What makes this place extra special is the warmth of the staff. I was dealing with an ailing mother and then a death. From the breakfast room staff to the front desk, to housekeeping, I felt like I was coming home each night. They asked after mom, they made sure there were warm cookies even if I missed the "cookie time". When reservations needed changed they were able to help and then helped me find accomodations for family members coming in from out of town. I cannot say enough good things about the manager, Donna, and the excellent team at the Yakima Comfort Suites. My sister has to return next week, and she didn't want to stay anywhere but there. I should mention that for one of our trips, the Comfort Suites was full and we had to stay at the Hilton -we all agreed we loved the Comfort Suites and would rather be there because never were our reservations messed up, we had no problems with wireless while there, didn't have to pay extra for a hot breakfast, and loved having a front desk who actually knew our names. We will continue to stay at this great hotel. Thank you Donna and crew!!!!

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelingal0ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites, responded to this review, 29 June 2011
All the staff at Comfort Suites thank you for your review of our hotel.We are so pleased that you felt at home.That is our staffs goal to have our guest comfortable and feel at home.We appreciate you allowing us to serve you and your family.We are looking forward to serving you and your family in the near future.Again thank you for your wonderful comment .I am going to post this for all my staff to see. This will put a big smile on there faces as it did mine.
Thank You
Comfort Suite Staff
Connie Webb G.M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 3702 Fruitvale Blvd, Yakima, WA 98902-1100
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 24 Hotels in Yakima
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Hotel Yakima
Comfort Suites Yakima
Yakima Comfort Suites

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