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“A Moving Experience”
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 24 Hotels in Yakima
Certificate of Excellence
Casa Grande, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A Moving Experience”
Reviewed 2 May 2012

Moving all of your home possessions into storage and living with two small dogs for one week before moving on to your new "temporary" home is a difficult experience at best. Fortunately we found Comfort Suites in Yakima where the accommodations were not only comfortable, but we were also among friends. Connie, the manager, was so very helpful and assisted us with fax transmissions to our realtor in Arizona. Can't say enough good things about the entire staff from the front desk to housekeeping and, of course, the breakfast attendant. This place is a real bargain for a "home away from home."

Room Tip: Pet rooms are on third floor, and are very quiet. The suite was very comfortable and had enough roo...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 21 May 2012
A Moving experience
Thank you for the wonderful review that you posted. It was our pleasure to serve you. We hope that you may come back this way again and let us take care of you and the small furry kids. It was awesome seeing them every morning and afternoon. It is so awesome to read our guest reviews thank you again.

Sincerely
Connie Webb
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225 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Wenatchee
Level Contributor
3 reviews
3 hotel reviews
Reviewed 26 April 2012

There rooms are very clean to the T, Breakfast in the morning, a little bit of every thing. Very good. The pool & hot tub is nice, plus it's open 24 hrs. we had our honey moon there & I wouldn't change a thing, customer service is great . I would highly recommend staying here.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank StarWenatchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 21 May 2012
Outstanding
Thank you so much for the review you wrote for our hotel. We hope to serve you again in the future. Congratulations on your wedding and thank you for choosing Comfort Suites as part of your Honeymoon. Wishing you all the best.
Connie Webb & All the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olympia WA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 April 2012

We frequently go to Yakima to visit the grandkids and always stay at Comfort Suites in Yakima on Fruitvale Ave. The employees are super and we enjoy the free breakfast. The rooms are normal for Comfort Suites but always clean. Our home away from home. It is located near a Fred Meyer a few restaurants and a Starbucks.

  • Stayed March 2012, travelled with family
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    • Location
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Helpful?
Thank dorisgene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, Manager at Comfort Suites, responded to this review, 21 May 2012
Thank you very much for the wonderful review that you wrote. We appreciate your return business to the Comfort Suites. We are looking forward to your next visit to Yakima and the Comfort Suites
Sincerely
Connie Webb
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Arlington, Washington
2 reviews
Reviewed 26 March 2012

Tracy is always friendly and helpful. Sandra in the breakfast room is also so gracious and helpful. She runs a clean efficient restaurant. And, Adriana was so sweet, she baked us some cookies when we came in too late to get the regular batch. Yum!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Christy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites, responded to this review, 29 March 2012
Thank you for wonderful review of Comfort Suites and staff. It is so very nice for our employees to see they are being recognized by our guests for their service and that their efforts did not go un-noticed. It really encourages them to keep doing what they are doing. We look forward to seeing you on future visits to Yakima and the Comfort Suites!
Sincerely
Connie Webb G.M
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East Wenatchee, Washington
Level Contributor
240 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 23 March 2012

I have stayed at this property before and was a satisfied customer. This past visit was not the case. We stayed one night, it was a weeknight. Upon awakening in the morning and wanting to take a shower I noticed that the shampoo, conditioner and lotion were all used. I asked my mother who was with me if she had used any of the products and she said no. That is gross. When I was taking my blouse off the hanger I noticed that the extra blanket that is in a bag above the hangers had been used then stuffed back in the back unfolded. Eww!
Those two things creeped me out. The breakfast in the morning is very well stocked, they have lots of hot and cold items to choose from so that is a plus. Overall the place really needs a little TLC. The common areas are quite nice on the first floor but the decor on the second floor is old, discolored, and out of date. The room was a very nice size with a sitting area, sleeping area and an office area. I found it strange that they place the coffee pot in the bathroom with the toilet and the shower.
The bathroom fixtures including; the light, the sink, the faucet were all outdated. The sink was cracked and in need of repair.
The hotelier was very friendly and adjusted my rate accordingly after I told them I would not stay there again. The person working in the breakfast room was extremely friendly, pleasant and helpful. They have free wi-fi but it is not secure. They have an indoor pool area that was pleasant and a nice office area in the lobby in case you don't have your own with you.
I really appreciated the fact that they had the weather and pass report printed out at the front desk to take with you.

Room Tip: Not room 203. :0)
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrvlJunkE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites, responded to this review, 29 March 2012
EWWW
First I would like to say thank you for your stay and review of the Comfort Suites in Yakima. It is so very important for our guests to notify us of any problems, or potential issues you may be having immediately so we can make your stay an enjoyable one. We are truly committed to guest satisfaction and make every effort to satisfy our guests in making their stay a rewarding experience, but if we are not aware of the problem until after departure time, we cannot make it right for you. We did refund your room charges 100% for this stay, and do hope the next time you are in our area you come and see us and let us take the best possible care of you and your guests!
Best Regards
Connie Webb G.M
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Lynden, Washington
1 review
Reviewed 2 March 2012

Clean rooms. Friendly staff. Tracy was very helpful with our requests due to our daughters surgery. Thanks very much.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank perryshindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites, responded to this review, 29 March 2012
FRIENDLY STAFF
Thank you for your review of the Comfort Suites in Yakima. It is especially nice of you to recognize one of our employee’s by name. This is so uplifting to all of our staff. We hope that we can be of service again on your next visit to Yakima. Thank you again for your stay!
Sincerely
Connie Webb G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Emmett, Idaho
2 reviews
Reviewed 21 February 2012

We chose this motel at night because it was close to where I had a business meeting the next morning. It turned out to be very close to Shari's, McDonald's, Fred Meyer, and Taco Bell, and most importantly JOEL'S TIRES, which we needed the next day. The room was spacious, with a flat screen TV, 80-channel cable, no-hassle free wireless, fridge and microwave. The bathroom was huge. We asked for main floor and were happy to be placed right across from the 24-hour pool and hot tub and close to the exercise room. I used the free computer and printer in the little Business Office, because I hadn't brought my own printer. I received a small fax at no charge to me. The complimentary breakfast has everything and much more than motels usually have. I was amazed at the variety. I was also completely won over by the exceptionally friendly staff. It was a perfect experience.

  • Stayed February 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank kaarenbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cjaysus, General Manager at Comfort Suites, responded to this review, 1 March 2012
Thank you very much for your most resent stay at Comfort Suites in Yakima ad your wonderful review. Staff and Management are so pleased that you found your stay to be a very Pleasant Surprise. It is our pleasure to serve our guests and we are looking forward to your stay with us again.
Sincerely,
Connie Webb G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 3702 Fruitvale Blvd, Yakima, WA 98902-1100
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 24 Hotels in Yakima
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Hotel Yakima
Comfort Suites Yakima
Yakima Comfort Suites

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