I booked a premium room on redlion.com and received a lower rate as a rewards member. When I checked in I was downgraded to the worst room in the hotel (next to noisy air conditioner and overlooking employee smoking area) without even acknowledging that I was being downgraded. They intended to chrarge me the premium rate for this room! When I called to complain they explained they were booked full and also made it clear that I could not complain because I was already on a reduced rate as a loyalty member! Further discussion got me a rate reduction but it was made clear that I was being unreasonable. I left the next day still stunned at their behavior.
- Official Description (provided by the hotel):
- The Red Lion Hotel Yakima Center is located in downtown Yakima Washington, next door to the Yakima Convention Center. Located just minutes from Yakima Greenway, Yakima SunDome, Yakima Valley Community College, the Central Washington Fairgrounds, and only 6 miles from the Yakima Air Terminal and offer a free airport shuttle. Red Lion Hotel Yakima guest rooms provide quiet, comfortable accommodations to help you rest and unwind. Hotel amenities include free wi-fi, telephone, in-room coffee and plenty of Yakima sun at our two outdoor pools. Additionally, the Red Lion Hotel Yakima Center boasts easy access to several nearby business locations like the Pacific Northwest University of Health Sciences, Yakima Regional HMA, Yakima Memorial Hospital, GE Aviation, Pacific Power, and Cascade Natural Gas. The Red Lion Hotel Yakima Center, located near I-82 provides easy access to Yakima Valley's award winning Wineries, nestled in the foothills of the lower valley. Located near the Yakima River provides many opportunities to fish the only blue ribbon river in the state of Washington. ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Hotel Yakima Yakima
- Red Lion Yakima
- Yakima Red Lion