Stayed at this hotel for a youth music tour and convention. The staff was horrible about assigning rooms so that chaperones could be near the kids. We even booked the rooms as a block and told them we needed the rooms close together. We had 5 rooms booked for 3 nights and 2 additional rooms for only 2 nights. The hotel never asked at check in what rooms were needed for the 3 nights or 2 nights. They just gave us a stack of keys. Come to find out only 4 of the rooms were near each other and they "couldn't" fix that. Then after night 2 we were told which rooms we were expected to be out of by having slips of paper under those 2 doors. Of course it was 2 of the rooms that were near each other where we had a majority of the kids. They were adamant that they could only fix one of the rooms. They were rude and were unable to let us talk to a manager. Called corporate and they were eventually able to fix it but it took 2 hours. Also, the breakfast was not monitored well. They were out of plates, milk, spoons, and eggs and it took repeated asking before more were brought out. Won't stay here again and I am a red lion rewards member.
- Official Description (provided by the hotel):
- The Red Lion Hotel Yakima Center is located in downtown Yakima Washington, next door to the Yakima Convention Center. Located just minutes from Yakima Greenway, Yakima SunDome, Yakima Valley Community College, the Central Washington Fairgrounds, and only 6 miles from the Yakima Air Terminal and offer a free airport shuttle. Red Lion Hotel Yakima guest rooms provide quiet, comfortable accommodations to help you rest and unwind. Hotel amenities include free wi-fi, telephone, in-room coffee and plenty of Yakima sun at our two outdoor pools. Additionally, the Red Lion Hotel Yakima Center boasts easy access to several nearby business locations like the Pacific Northwest University of Health Sciences, Yakima Regional HMA, Yakima Memorial Hospital, GE Aviation, Pacific Power, and Cascade Natural Gas. The Red Lion Hotel Yakima Center, located near I-82 provides easy access to Yakima Valley's award winning Wineries, nestled in the foothills of the lower valley. Located near the Yakima River provides many opportunities to fish the only blue ribbon river in the state of Washington. ... more less
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- Also Known As:
- Red Lion Hotel Yakima Yakima
- Red Lion Yakima
- Yakima Red Lion