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“What can I say, it's HILTON!”

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Hilton Garden Inn Yakima
Ranked #3 of 24 Hotels in Yakima
Certificate of Excellence
Kennewick, Washington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“What can I say, it's HILTON!”
Reviewed 31 January 2013

Everything you expect from a great hotel, Hilton is always a good choice no matter where you go.
I have enjoyed every visit. The staff and management go above and beyond to be helpful and friendly. Location is great. I would recommend this hotel tho anyone.
I travel a lot and if Hilton is not available it's either Staybridge or Coastal.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manfred N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 8 February 2013
Thank you for staying with us and sharing your experience on Trip Advisor. It is great to hear that the staff was friendly and went "above and beyond". We appreciate your continued dedication to our Hilton family and pride ourselves on providing a consistent level of warmth and hospitality to all of our guests. We look forward to your next visit to Yakima!

Warm Regards,

Lisa Vallejo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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512 reviews from our community

Traveller rating
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    56
    21
    13
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128
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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  • Any
English first
Seattle, Washington, United States
Level Contributor
2 reviews
Reviewed 24 January 2013

Comfortable hotel and all of the staff have a pleasant disposition. The breakfast is great and not the cardboard shrink-wrapped stuff you get other places. I'm always pleased when the staff have a smiling face and sincere conversation with me too. All that counts when you're on the road!

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruby L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 7 February 2013
I sincerely appreciate your comments regarding your stay and our staff. I will never stop saying that our staff is one of our greatest assets. Over 50% of our staff has been with us since we opened in 2006. They are truly dedicated and enjoy what they do and I believe it shows. I look forward to sharing your comments with them. Thank you for sharing your experience while staying with us. It truly means a lot!

Sincerely,

Lisa Vallejo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 January 2013 via mobile

Stayed at the Yakima HGI late January, 2013.
Great to have underground parking, (no ice scraping).
Great breakfast buffet-try the awesome bacon
Good room, and very good bed.
Only down side is wall mounted heat/cooling unit that was loud as it cycled on and off during the night.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thx1138Molly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 7 February 2013
I appreciate you taking the time to share your experience while staying with us in Yakima. I am thrilled that you chose to stay at the Hilton Garden Inn when visiting the area. It is great to hear that you had the opportunity to enjoy our breakfast and complimentary underground parking. I have to agree that those are very important features when traveling. I do apologize that the heating/cooling system caused an inconvenience for you. The system does turn on to circulate the air to eliminate any condensation settling which keeps the air fresh for all of our guests. During future visits please don't hesitate to contact the front desk and we would be happy to have maintenance shut the system off for you during the evening. We understand that the noise could be disruptive to your sleep. I truly appreciate you taking the time to share your experience as it is very valuable for us to receive feedback.
Come back again soon! I will make sure that the Chef saves you some of that good bacon:)

Sincerely,

Lisa Vallejo
General Manager
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Cody, Wyoming
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 21 January 2013

I frequently stay at the Yakima HGI for business and have enjoyed every visit. The staff and management go above and beyond to be helpful and friendly. Location is great. I would recommend this hotel tho anyone visiting Yakima be it business or pleasure.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 7 February 2013
Thank you for continuing to stay at our hotel when visiting Yakima. It is so wonderful to read your kind comments regarding our entire team. We strive on providing exceptional customer service so I am thrilled to hear that we are meeting expectations. We will continue to provide consistent service and thrive to exceed your expectations during future visits. I sincerely appreciate your time in sharing your experience and look forward to your return visit!

Warm Regards,

Lisa Vallejo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 January 2013

When in Yakima this is the place to stay at. In the center of town, near several restaurants and shops.

Check out the deals that include breakfast in the rate.

Good gym for a workout, indoor pool and more.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caravan50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 7 February 2013
Thank you so much for your recent response on Trip Advisor! I am happy to know that you enjoyed your stay. And yes, the breakfast package is definitely worth it because we have the best breakfast in town! I appreciate your wonderful comments about our hotel and location and look forward to your next visit.

Sincerely,

Lisa Vallejo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 January 2013

This was an acceptable hotel - a no frills place to plug in and rest while traveling for business. The breakfast is not free but they do have a chef who will cook egg-related food to order.

They provided bottled water at the front desk and have cookies at night

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobJohn2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 15 January 2013
Thank you for reviewing your stay with us while visiting Yakima. I am happy to say that we will be going through a renovation in our lobby in the next couple of months that will really add to our ambiance. We opened as a new hotel almost 7 years ago so we are very excited about these recent upgrades that will add some contemporary appearance to our beautiful lobby. I hope you enjoyed your stay with us. It is my hope that you will stay with us again when your travels bring you back to the Yakima area. Thank you again for your review. Your time is very much appreciated.

Sincerely,

Lisa Vallejo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynnwood
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 January 2013

I have stayed at this property a number of times and each time the front desk agent greets me by name. The staff is attentive without being intrusive. The rooms are well appointed and I appreciate the complimentary internet in my room so I am able to work. The secure, underground parking is an added benefit, especially in inclement weather.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 15 January 2013
I am so excited to share your review with our team! We definitely aim to make this your home-away-from-home so I am happy to hear that the staff has been so friendly and accommodating. We hope to have you back again soon and sincerely appreciate your kind review.

Warm Regards,

Lisa Vallejo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Yakima

Property: Hilton Garden Inn Yakima
Address: 401 E Yakima Ave, Yakima, WA 98901-2723
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Yakima
#3 Romantic Hotel in Yakima
#3 Business Hotel in Yakima
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Yakima 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Ebookers, Expedia, Hotels.com, Travel Republic (UK), Priceline, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Yakima reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Yakima Hotel Yakima
Yakima Hilton Garden Inn
Hilton Yakima

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