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“Courteous Staff, Clean and Modern Facility” 4 of 5 bubbles
Review of Hilton Garden Inn Yakima

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Hilton Garden Inn Yakima
Ranked #3 of 24 Hotels in Yakima
Certificate of Excellence
Stow, OH, United States
1 review
“Courteous Staff, Clean and Modern Facility”
4 of 5 bubbles Reviewed 28 October 2013

My wife and I enjoyed our stay here, the beds were comfortable, the room impeccably clean, the staff was outgoing and courteous and we enjoyed the added security of the underground parking garage. We would stay here again for any future trips to the area. This hotel met and often exceeded our expectations. Very nice stay.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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492 reviews from our community

Traveller rating
    229
    177
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    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Korean first
  • Spanish first
  • Any
English first
Seattle, United States
1 review
4 of 5 bubbles Reviewed 17 October 2013

Room was well appointed and the staff was very friendly. The food served during our stay was delicious. However, the room thermostat was malfunctioning and our room was just way to HOT! When this was brought to the attention of the staff at check out, there wasn't a whole lot that could have been done. Words to the traveler, bring it to staff attention immediately or suffer in silence.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Casimir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacortes, Washington
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Downtown Yakima hotel with the Hilton brand is a great choice for traveling from to the many wine vineyards and tasting rooms in the Yakima area. Great location downtown, close to many restaurants. Be sure to go the first Friday of each month to take in the downtown live music venues each month. This hotel has an excellent breakfast location and grill. Parking is free and convenient. Downtown Yakima is remarkably safe to walk at night time as well.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
washington state
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 14 October 2013 via mobile

This was a conference stay. The hotel is located directly downtown and I haven't been to Yakima in years. Pleasantly surprised to see downtown somewhat revitalized and is the rest of Yakima. The parking lot access to the front desk is bad and can be easily improved, but parking was free. The hotel was clean, the rooms are a little larger than a standard hotel room. Not real impressed with the room and bathroom decor but I have seen worse. I would not recommend it at the standard $149 rate but a lower $99 rate would make me recommend it. Our room was a 3rd floor room facing an air conditioning unit with only a partial view of sunlight, not good.
The staff was friendly and very helpful. Good location, clean, comfortable, better than average,

Stayed October 2013, travelled on business
Helpful?
Thank silvertips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

Have stayed at this hotel numerous times. Very happy overall with the accomodations. Would not hesitate to recomend this for any of my associates. Staff is helpful and accomodating. Conviently located to my work locations.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 5 November 2013
Thank you for taking the time to share your experience while staying with us. It is so nice to hear that our hotel and staff have been consistent with providing a great experience. I do hope that you will get the opportunity to come back and visit again whether you are working or having fun. Either way, there are many great things to do in Yakima. We look forward to your next visit. Thanks again for sharing your experience!

Warm Regards,

Lisa Vallejo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parsippany, NJ, United States
2 reviews
5 of 5 bubbles Reviewed 10 October 2013

We were on a short stay in Yakima and saw online that this hotel was near the site of the event. All experiences, from an initial phone call to arrival and check-out were very positive and friendly/helpful. Room was clean and spacious, wifi worked well and garage access was easy for in/out with car-no valet or difficult parking circumstances. Would def. stay here again if back in Yakima. (If looking online through a travel site and see this hotel is not available, call in person-they were able to help me.)

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 5 November 2013
Thank you so much for sharing such great travel tips for other travelers coming to visit our hotel. It is so great to hear that you had a wonderful experience from start to finish. We strive to provide our guest with a memorable experience when visiting so that they look forward to coming back to visit. We hope that you will come back and enjoy our beautiful city again. Thank you for sharing your experience and come back again soon!

Warm Regards,

Lisa Vallejo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

made-to-order breakfast eggs are always a hit. quiet rooms, comfortable beds, but a slow Internet connection. Was on help desk call for 20 minutes as they figured out a WiFi/Router channel configuration problem in the room zone of coverage (yeah - that was a bit geeky, but all true...). The good news is that they were able to make some settings changes remotely that brought the WiFi connection up... The bad news is that it ate up about 35 minutes of time between me trying different options on my devices first, calling the front desk, sending up a maintenance guy who really couldn't fix the issue...

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank HeZ777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review, 5 November 2013
I sincerely appreciate you sharing your experience while visiting the Hilton Garden Inn Yakima and apologize for your unsatisfactory internet connection experience. I am very happy to say that we should be just a couple of weeks away from complete installation of a new and improved WIFI system and service provider. We have added many new access points to ensure that we have strong connection throughout the hotel. We are currently at the mercy of our service providers but are anticipating completion soon. I am so sorry to hear that it was such a long process to get it repaired but am happy that there was a final solution. I am thrilled that you enjoyed all other aspects of your stay and hope to have you back again soon. Thank you again for sharing your experience.

Sincerely,

Lisa Vallejo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Yakima

Property: Hilton Garden Inn Yakima
Address: 401 East Yakima Ave, Yakima, WA 98901
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Yakima
#3 Business Hotel in Yakima
#3 Romantic Hotel in Yakima
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Yakima 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Yakima Hotel Yakima
Yakima Hilton Garden Inn
Hilton Yakima

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