The hotel provides great service and excellent staff. But the breakfast was left wanting compared to a Holiday Inn Express. We also had some issues with the Internet Service but this was address in short order.More
- Free Wifi
- Free Parking
The hotel provides great service and excellent staff. But the breakfast was left wanting compared to a Holiday Inn Express. We also had some issues with the Internet Service but this was address in short order.MoreShow less
It was a pleasure having you as our guest and we appreciate your feedback on your experience. We are delighted to know that you enjoyed great service during your stay! We apologize if our complimentary breakfast fell short of your expectations. We comply with the standards of the Hampton by Hilton brand and most people find our free offerings of fruit, eggs, cereal, coffee, tea, juices, waffles and gluten-free options to be satisfying. We hope to have the pleasure of welcoming you back again soon and we hope your next stay exceeds your expectations!
This hotel is off of Rt 64. It was easy to see from the road but I couldn't find a dedicated driveway. Getting into their parking lot was a little confusing. It's in the same parking lot as a Cracker Barrel and a Sonic.
The representative that checked us in was really nice and helpful. Our room was clean. I didn't realize there were train tracks right behind the hotel. I didn't really hear the trains once I was asleep, so that ended up not being a big deal. The A/C didn't get the room as cool as I would have liked.
I would stay here again if I was in the area.
Thank you for taking time out of your busy day to leave a response regarding your recent stay at our hotel. We are pleased to know you found your room clean and our staff helpful. We apologize for any difficulty you encountered finding our parking lot. We also apologize that the temperature in your guest room was not to your liking. We trust that every other aspect of your stay exceeded your expectations. We are happy to have won your loyalty and look forward to your next visit.
From the start of the stay we were greeted by staff at the front desk who were more than helpful. We needed our sheets changed due to stains and Caitlin and Thommy were great to assist us with this in a positive and helpful manner. The hotel was crowded but the staff stayed on top of everything. We will absolutley be back to stay here.
Thank you for choosing Hampton Inn Hunington/Barboursville. It was our pleasure to provide you with a great experience during your time with us. Our staff works hard to provide exceptional service to all of our guests and we are delighted to have exceeded your expectations. We are happy to have won your loyalty and hope to welcome you back soon.
Our night at the Hampton Inn Huntington/Barboursville was the best hotel we have ever stayed in. The people at the front desk were friendly and offered free chilled bottle water and warm cookies. The room was clean and inviting. The breakfast the next day was tasty and filling. When we checked out we were offered a breakfast bag to go. We had just eaten so we declined. The hotel is near many restaurants for dinner choices.
"Best hotel we have ever stayed in" - what a wonderful compliment to our hotel and staff. Thank you for choosing Hampton Inn Huntington/Barboursville for your hotel needs while visiting our area and thank you for your wonderful review. We are delighted you found our hotel to be SQUEAKY CLEAN® , our staff to be friendly, and our breakfast to be plentiful and fresh. We look forward to being of service whenever you return to our area and we hope to see you again soon.
I must say this Hotel was very Clean. Not too many Hotels these days are. The Staff were very Welcoming and Met all of My Needs in a Courteous & Polite Manner, They work well in the Customer Service aspect, which you don't find much of these days. They Truly Enjoy their Jobs !!!
Thank you for choosing Hampton Inn Huntington/Barboursville for your hotel needs and thank you for your lovely remarks regarding your experience. We feel we have the best staff of any hotel in the area and we are delighted to know that this was your experience as well. Our Team joins me in thanking you for your kind words and looks forward to being of service again soon!
Great location, but next to railroad tracks- so some noise from that. Housekeeping didnt clean my room on second day, but front desk clerk brought me clean towels and emptied my trash. Great salt water pool, and good breakfast selection.
Thank you for being our guest and thank you for your review. We are delighted to know that your overall stay was great! Most of our guests find our distance from the train tracks to be more than sufficient to prevent any disturbance; however, we apologize if you encountered any noise during your stay. Please know that we are happy to accommodate special requests, such as room location, whenever it is possible for us to do so. We look forward to welcoming you back in the future and to ensuring that your next stay is even more pleasant than the last.