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“expensive hiden charges”

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Holiday Inn Barboursville
Ranked #2 of 4 Hotels in Barboursville
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“expensive hiden charges”
Reviewed 10 November 2012

we stayed here with our soccer tesm for Kohls cup championship. location is good but breakfast buffet is $8.99 a person for a usually free continental breakfast. couldnt get air to work right. beds hard. WORST VALUE EVER!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emt892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Barboursville, responded to this review, 3 December 2012
Dear emt892,

Thank you very much for taking the time to write about your recent experience with us. I am happy that our location was suitable enough for your needs. As for the breakfast, free continental breakfast is offered at our Holiday Inn Express chains, I see that you have stayed in a Holiday Inn which is a full service hotel. They offer a variety of services and amenities such as full service restaurants and swimming pools. Every Holiday Inn hotel has a Restaurant, a relaxing Lounge and provides daily Room Service.

Please accept my sincere apologies for any inconvenience the condition of the room may have caused during your stay. Rest assured, your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done once your travel takes you back to Barboursville, WV.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
pinehurst, nc
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 October 2012 via mobile

I have stayed here 3 times and been pleased each time. The hotel is relatively new and a big step up from the average HIX. The lobby is large with great reading chairs near a small but nice bar. The rooms are quite nice, very well appointed and clean. Wifi works well and our only issue, a dead bulb, was promptly solved. It is also close to a wide range of restaurants and even a shopping mall. It is just an excellent stop if you are traveling on I-64. Price was reasonable.

Stayed October 2012, travelled with family
Helpful?
1 Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2012

I have stayed at this hotel twice over a period of 4 years and it has been excellent both times. The rooms are clean and quiet and the staff is excellent. When we arrived this past weekend, it was in the evening and we needed a crib for our bab- the staff rushed it up to our room so we could get her to bed on time. We requested a fan (for noise) and they said that the one they had was being used so the maintenance man rushed to Wal-Mart and bought one and delivered it to us within 30 minutes! There are numerous food options nearby and the Barboursville park that is nearby is BEAUTIFUL (ask for directions from the desk). Great stay for family- breakfast was excellent and really reasonably priced.

Room Tip: We stayed in a King Executive Suite and it had 2 separate rooms with TVs in both- good option when t...
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kimperi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland, Kentucky
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2012

Stayed at this hotel for a girl's getaway weekend. Very nice rooms.Staff was great. We enjoyed the pool and the hot tub. Would highly reccomend the hotel for another stay. The WIFI was very nice. Clean and the housekeeping staff was also wonderful. Only problem was a wedding reception on Sat. that was a bit loud but ended before we needed to sleep.Breakfast was skimpy but many eateries nearby.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1quiltmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yokosuka, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2012

This hotel was PHENOMENAL! I stayed here for 6 days while in town for my 20th High School reunion and had zero problems. Any issues with cleanliness (as described in other reviews) that we encountered (bathroom) were taken care of immediately once we brought it to the attention of the hotel staff. The FREE wifi was OUTSTANDING! As a frequent traveler (who is also in the military) who stays in many different hotel chains, free wifi is NOT common. The rooms was cold (which was a necessity in JULY) and the noise from other rooms/hallway was NEVER heard - and our room was across from the elevator wait area. The hotel is 100% smoke free! I will ALWAYS stay here when in town visiting family.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alicia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlothian, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2012

We have stayed here twice now. The hotel is relatively new. The rooms were clean and nice, we had 2 queens and a sofa.

They have a free breakfast of packaged muffins and danishes or there is a small restaurant where you can buy a hot breakfast.

Pool was nice.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mskimt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Tennessee
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 June 2012

Is was a little bit concerned about staying here due to some other reviews that I had read on trip advisor. But we had a very nice stay and had no problems what so ever. The rooms were clean, the pool area was nice. Breakfast was just okay, but in their defense we were eating it late, so it might have been great earlier. The location of the hotel is very convienent, with several restaurants and a mall nearby. We felt safe in the area and very welcomed by the hotel staff.

Room Tip: This hotel has suites available, if you need a little more space.
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaykat9676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Barboursville

Property: Holiday Inn Barboursville
Address: 3551 Route 60 East, Barboursville, WV 25504
Phone Number:
Region: United States > West Virginia > Barboursville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Barboursville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Barboursville 3*
Number of rooms: 134
Official Description (provided by the hotel):
Barboursville hotel is conveniently located between Huntington and Charleston. Welcome to the new Holiday Inn Hotel & Suites Barboursville. Our hotel is located right off I-64, just 10 minutes from Huntington and a half-hour from Charleston. Families can enjoy visiting a variety of popular attractions near our hotel. Barboursville, West Virginia offers a charming downtown district with many specialty shops and restaurants, and is home to the largest shopping center in West Virginia, the Huntington Mall. Other attractions within 10 miles of our hotel include the Museum of Radio and Technology, New River Train Excursions, the Big Sandy Superstore Arena and Marshall University.If you're traveling on business to Barboursville, our hotel offers close proximity to area businesses. Within 10 miles of our hotel in Barboursville you'll find St. Mary's Hospital, BASF, CSX and Huntington Steel. Traveling is made easy during your stay because we proudly offer a complimentary shuttle to the HTS Tri-State Airport, located 25 miles away.Corporate travelers enjoy staying at our Barboursville, WV hotel because we offer high-speed Internet access, flexible meeting space and a 24-hour business center to keep guests connected while on the road. Other first-rate amenities include a heated, indoor pool with a hot tub, a fitness center and an on-site restaurant. Discover premium hotel facilities and affordable rates at the Holiday Inn Barboursville. ... more   less 
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Also Known As:
Holiday Inn Barboursville Hotel Barboursville
Barboursville Holiday Inn

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