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“Exceptional!”

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Holiday Inn Barboursville
Ranked #2 of 4 Hotels in Barboursville
Certificate of Excellence
Washington DC, District of Columbia
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Exceptional!”
Reviewed 9 April 2014

The hotel is looks new with great customer service and comfortable place to stay with reasonable price. We called ahead for late arrival and our room was ready when we arrived around midnight as our online reservation had requested a room away from the elevators and at a higher floor. Our room and bathroom was large and had both refrigerator and microwave. The Wi-Fi worked quite good both in the room and the lobby. The only improvement we could suggest is to have better street signs to find it easier off the highway. We'll definitely be back to stay at this hotel next time in town.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xpen2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Manager at Holiday Inn Barboursville, responded to this review, 11 April 2014
Thank you for your great review! We currently are working on better signage so our out of town guests can find us easier. We appreciate your business and hope that you will definitely make us a stop on your next trip.
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182 reviews from our community

Traveller rating
    98
    53
    15
    6
    10
See reviews for
78
28
10
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Nashville, Tennessee
Level 5 Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 January 2014

I'm sorry this review is overdue. I stayed at this property at the end of July, 2013. I had to be in town for a funeral. I called the property directly when I made our reservation. When booking the room, I wasn't sure how many nights we'd be staying due to the circumstances. When I mentioned that (because it was a funeral), the person I spoke with, offered apologies and a discounted rate. As a result of that, three other members of my family booked there. That made it nice for all of us to stay at the same hotel. With so much going on, none of us asked about where our rooms would be. At check-in though, we all discovered to our pleasant surprise that the staff booked us all close to each other, which was another nice gesture.

I stay at Holiday Inns and Holiday Inn Expresses throughout North America. I found this property to be exceptional. It was much, much nicer than the one near LaGuardia in New York. You'd think a hotel in New York city would be nicer than the Huntington, WV. The rooms were very spacious, including the bathroom. The beds and pillows were awesome and it was very quiet.

Breakfast was great. I've noticed some here complaining about the breakfast. You have two options at this property. The free continental breakfast or a buffet breakfast for $8. At check-in, I received a coupon for $4 off the breakfast. We used that option. This is not an Express property. They are known for the larger free, continental breakfasts. This is a full-service hotel. You should know the difference before complaining about the continental options. The breakfast was great. For the same breakfast in a sit-down restaurant, you'd probably pay $10. The food was hot and delicious.

The entire property was clean and everyone on staff that we encountered was friendly. If they weren't busy helping others, the desk agents always offered a greeting when we entered or left.

I don't make it to Huntington often but if/when I do return, this is where I will stay every time.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J. L. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Guest Relations Manager at Holiday Inn Barboursville, responded to this review, 5 February 2014
Thank you so much for this review. We are so glad that we were able to accommodate you and your family in a time of need. Also, thank you for understating the differences in the brands! We appreciate your kind words regarding our facility! We hope you will stay with again soon, but for a more joyous occasion of course!
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Charleston, West Virginia
2 reviews
Reviewed 15 January 2014

the Continental Breakfast needs to be improved. A muffin, pieces of fruit, and coffee or tea is insufficient, for those on special diets, esp diabetics. At least add dry cereal, milk, juice and a light yogart. Much more healthy and customer friendly. Staff and facility were GREAT! Just don't be sooo cheap on the breakfast.

Room Tip: all are nice
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary elaine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Manager at Holiday Inn Barboursville, responded to this review, 20 January 2014
Thank you for your review. We understand that the continental breakfast is small, but it is meant for those in a hurry who need a meal on the road. We do offer cereal and yogurt as well as a full buffet in our restaurant for a low price. Thank you for your business and we hope to see you with us again soon!
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Level 6 Contributor
188 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 January 2014 via mobile

Very Accomodating, Personable And An Overall pleasant Stay Hotel @5-6 Years Old But Looks Brand New. Excellent Location. Keep Up The Good work !! Would Recomend For A NiCe Stay Outside Huntington And Charleston.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wvbeachmom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Manager at Holiday Inn Barboursville, responded to this review, 20 January 2014
Thank you! We appreciate you recommending us!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level 5 Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 December 2013

We booked last minute through price-line and arrived to the hotel minutes later. The guy managing the desk was super nice and friendly (probably the friendliest person I have ever had check me into a hotel). Our room was spacious and clean, along with the rest of the hotel. The only reason why I didn't give this Holiday Inn a 5-star rating was because I was disappointed in the continental breakfast offered here. While I understand there is a bar and restaurant here, offering only muffins and fruit really sucks, especially when you spend $100/night on a room.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Manager at Holiday Inn Barboursville, responded to this review, 1 January 2014
Thanks for your kind words regarding our staff! We try to go above and beyond to make every stay is memorable and positive for each guest. While your stay was great, we do understand your frustration with the breakfast options that are offered. We appreciate your business and hope you will stay with us again soon!
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South Florida, Florida
Level 6 Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 12 December 2013

LOGISTICS
Off the interstate in Barboursville, continue short distance to US 60. This area has good selection of hotels and restaurants but all chains. This was a convention type hotel. Could not find a nearby local restaurant with interesting or regional food among them so ate at the hotel's restaurant. This location is 20 minutes or so from downtown.

ROOMS: Typical, clean and quiet.

RESTAURANT: Just a smidge more upscale than the lobby-type tables and chairs you find for breakfast. No table cloths for dinner though. Prices were reasonable, but the food was over cooked (or over microwaved), dry and chewy. Service was excellent, and they did comp one meal saying the chef was new. We were the only ones dining so it wasn't like we overwhelmed the kitchen.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank wordmobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Manager at Holiday Inn Barboursville, responded to this review, 23 December 2013
We are so sorry that your stay was not a 10. We strive to give every guest a great experience. We will work on the things that lacked during your time with us. Thank you for bringing these things to our attention.
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Beckley, West Virginia
Level 6 Contributor
167 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 December 2013

We stayed here one night and enjoyed our stay... The rooms were very clean and spacious.. The hotel is in a great location that is close to many restaurants, stores and the Huntington mall... The indoor pool and hot tub area was very clean and nice... The only thing we did not like is that muffins and fruit are the only thing that is provided for breakfast , anything else you want you have to pay for.. Overall we will definitely stay here again and highly recommend this hotel for this area!!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tntnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcy k, Manager at Holiday Inn Barboursville, responded to this review, 23 December 2013
Thank you for your kind words regarding your stay. Please do recommend us to anyone you know!
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Additional Information about Holiday Inn Barboursville

Property: Holiday Inn Barboursville
Address: 3551 Route 60 East, Barboursville, WV 25504
Phone Number:
Region: United States > West Virginia > Barboursville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Barboursville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Barboursville 3*
Number of rooms: 134
Official Description (provided by the hotel):
Barboursville hotel is conveniently located between Huntington and Charleston. Welcome to the new Holiday Inn Hotel & Suites Barboursville. Our hotel is located right off I-64, just 10 minutes from Huntington and a half-hour from Charleston. Families can enjoy visiting a variety of popular attractions near our hotel. Barboursville, West Virginia offers a charming downtown district with many specialty shops and restaurants, and is home to the largest shopping center in West Virginia, the Huntington Mall. Other attractions within 10 miles of our hotel include the Museum of Radio and Technology, New River Train Excursions, the Big Sandy Superstore Arena and Marshall University.If you're traveling on business to Barboursville, our hotel offers close proximity to area businesses. Within 10 miles of our hotel in Barboursville you'll find St. Mary's Hospital, BASF, CSX and Huntington Steel. Traveling is made easy during your stay because we proudly offer a complimentary shuttle to the HTS Tri-State Airport, located 25 miles away.Corporate travelers enjoy staying at our Barboursville, WV hotel because we offer high-speed Internet access, flexible meeting space and a 24-hour business center to keep guests connected while on the road. Other first-rate amenities include a heated, indoor pool with a hot tub, a fitness center and an on-site restaurant. Discover premium hotel facilities and affordable rates at the Holiday Inn Barboursville. ... more   less 
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Also Known As:
Holiday Inn Barboursville Hotel Barboursville
Barboursville Holiday Inn

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