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Country Inn & Suites by Radisson, Beckley, WV
Ranked #1 of 14 Hotels in Beckley
Certificate of Excellence
Reviewed 8 August 2014

I stayed at this hotel previously (6 years) for a family reunion. Was very satisfied at that time. So when I was vacationing and visiting family in WV in the Beckley, WV area, it was my first choice. Highly recommend this motel.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Deborah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

WE love the repeat guest, thank you for coming back! The staff truly understands hospitality, they are a superb bunch to work with, I am so proud of their actions. Thank you again, hope to see you soon!

Safe travels,

Jerry Smith
General Manager

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877 - 883 of 1,176 reviews

Reviewed 7 August 2014

Firstly, your hotel needs major renovating!!!! We stayed in room 254. There were six of us in this suite.Your outside façade being pretty in white with rocking chairs and flowers is a simply judging a book by the cover, it was a ruse. The carpeting in the room had major stains in it in several places. There were pecans and nuts and clothing tag remnants left on the carpeting. The washroom was old, and if all of you can't see the mold on the ceiling and the wall paper coming off and the grime built up on faucet etc... then you are wearing rose tainted glasses. The toilet backed up the moment we were ready to leave. There were" nose boogers" stuck to the wall stucco behind the pull out couch. And that poor excuse for a pull out couch...my poor children were mortified. Two teenagers were on that so-called pull out couch bed and the mattress was beyond disgusting, It was dirty and torn and thinned out. The bottom sheet was already left on the mattress with a top sheet hanging off the handle,no blanket no pillows. Although we didn't dare use the kitchenette, it too was in awful shape and in need of repair. In the morning that smell of fried food and grease resonated in the hallways and it wasn't pleasant. We actually had disinfecting wipes with us and had to wipe down everything before we settled in. We were travelling with seniors and it was late in the evening when we arrived and at that point couldn't do anything about moving everyone out. How can anyone recommend this hotel?? Are all the rooms like this???? Are people blinded by the price and don't care about hygiene or cleanliness???

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Antoina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

I am sorry you didn't enjoy your stay. Please contact me at jsmith@hlihotels.com I would love to listen to your concerns,

Sincerely,

Jerry Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

This hotel was busy, but very clean and comfortable. The staff was friendly and helpful. The ammenities were wonderful. I loved the breakfast, the book nook, and the fitness center. We stayed 8 nights and had a very pleasant experience.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Country Inns & Suites By Carlson
Thank fredm791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

Thank you for the review! Of all things I love about this brand, I love the fact that they give the guests free books to read and take on their journey. What a great idea! Again, thank you for the review, we hope to see you soon!

Safe travels,

Jerry Smith
General Manager

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Reviewed 6 August 2014

We were traveling and needed a quick overnight stay. I had researched the options in the area before leaving home. Based on the reviews it was this site or another option. I will have to say that Tiffany at the front desk could not have been nicer and more accommodating. The hotel itself could use an update, especially with the carpet. It's not the quietest place if you really require quiet to sleep. The location is very busy, but overall this area is busy and congested. For an overnight stay it met our needs.

  • Stayed: August 2014, travelled with family
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1  Thank MOOREJ1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

Thank you for your review, however we want to be more than okay. Can you drop me a line so we can discuss your stay, my email is jsmith@hlihotels.com,

Sincerely,

Jerry Smith
General Manager

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Reviewed 6 August 2014

Great location in outdoor area of West Va. This motel needs some serious upgrading and maintenance. Overall place would be fine if some money spent on amenities. Breakfast Ok and inside / outside pool a definite plus!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

Thank you for your review. We agree, new soft seating will be installed this week, with artwork, and lighting to follow. Bathrooms will be our next project hopefully at the start of 2015. Please contact me at jsmith@hlihotels.com to discuss your stay, I want to make it right for you!

Sincerely,

Jerry Smith
General Manager

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Reviewed 6 August 2014

My husband I were traveling to Buffalo for a family reunion and stopped here on the way up. We enjoyed our stay so much that we came back to the same place on our return trip. Everything was wonderful----the room, full breakfast bar in the a.m. which was included in the price, the facilities like the pool and exercise room were also great extras and the staff could not be more accommodating.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Virginia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

A Five STAR REVIEW! Thank you so much! I will pass on to the team, five stars are what we aim for, feels good to get it right! Thanks again, hope to see you soon!

Safe travels,

Jerry Smith
General Manager

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Reviewed 6 August 2014

My wife and I spent one night at the Country Inns & Suites in Beckley, WV. The hotel is very nice- lots of parking in front- and our room was clean and quiet. There was a reunion of some sort going on and there were a lot of people in the hotel so the breakfast area was crowded in the morning. However, the staff did a good job keeping the food and plates ready and available.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Country Inns & Suites By Carlson
1  Thank Floridanative53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry S, General Manager at Country Inn & Suites by Radisson, Beckley, WV, responded to this reviewResponded 11 August 2014

Thank you so much for your recent comments. WE were so busy that weekend, the staff does a great job at managing such a large group, they were tired but they did such a great job! They make me proud! Again, thank you for staying with us, we hope to see you soon!

Safe travels,

Jerry Smith
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites by Radisson, Beckley, WV

Address: 2120 Harper Rd, Beckley, WV 25801-2631
Phone Number:
Region: United States > West Virginia > Beckley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Beckley
#1 Romantic Hotel in Beckley
#2 Business Hotel in Beckley
Price Range: £73 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Radisson, Beckley, WV 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Beckley Hotel Beckley
Country Inn And Suites By Carlson, Beckley
Country Inn Beckley
Beckley Country Inn

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